Can't get hplip to recognize my printer.

Asked by linuxuser63

I am using Mandriva 2008.1 and a HP DeskJet 9800. It is installed on CUPS and working. However the HP toolbox will not recognize it. I have installed the hplip 2.8.4. Currently the printer is installed under CUPS and has an address of usb://HP/Deskjetxxxxxx. I have tried reinstalling the printer via the toolbox and it persists in telling me that it is not installed. I have reinstalled it as an HPLIP printer under CUPS to give it a "hp://xxx" address but when I do that the printer will not work and the toolbox still does not recognize it.

Question information

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Status:
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For:
HPLIP Edit question
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Solved by:
Aaron Albright
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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#1

Please run

su -c "hp-setup"

To configure the printer. if this doesn't work, run:

hp-check -t

and post the output.

A

Revision history for this message
linuxuser63 (leon244) said :
#2

Aaron,
thanks. hp-setup fails when I try because it asks me to restart CUPS and try again. I restart (have even rebooted) and install fails again.
Output for hp-check is:
---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux localhost 2.6.24.4-desktop-1mnb #1 SMP Thu Mar 27 14:34:39 CET 2008 i686 Intel(R) Pentium(R) 4 CPU 2.40GHz GNU/Linux

Distribution:
mandriva 2008.1

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7.3 installed

Checking for CUPS...
Status: scheduler is running
Version: 1.3.6
error_log is set to level: info

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: dbus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.4 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.8.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=no
fax-build=no
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=yes
internal-tag=2.8.4.2

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ----------------
  hp:/usb/Deskjet_9800?serial=MY59 HP Deskjet 9800
  M11021046K

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HPDesJet9800
------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://HP/Deskjet%209800?serial=MY59M11021046K
PPD: /etc/cups/ppd/HPDesJet9800.ppd
PPD Description: HP DeskJet 9800 Foomatic/hpijs, hpijs 2.8.4.2
Printer status: printer HPDesJet9800 is idle. enabled since Sun 27 Apr 2008 05:02:42 PM EDT

HPOffJet6200
------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ipp://192.168.1.101:631/printers/HPOffJet6200
HPOJe6200FAX
------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ipp://192.168.1.101:631/printers/HPOJe6200FAX

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x1212 at 002:002:
    Device URI: hp:/usb/Deskjet_9800?serial=MY59M11021046K
    Device node: /dev/bus/usb/002/002
    Mode: 0660
getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/002/002

# owner: leon

# group: usb

user::rw-

group::rw-

other::---

Thank you.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#3

The printer is detected by HPLIP, however there is no queue correctly configured to print to the printer.

Please run:

hp-setup

to configure the printer.

Hope this helps.

Aaron

Revision history for this message
linuxuser63 (leon244) said :
#4

thank you. The problem is when I run hp-setup and try to configure the printer it gives and error that it failed, asks that I restart CUPS and try again. No matter how many times I restart CUPS and try again, the message is always the same. If I configure the printer as an HPLIP printer within CUPS, then I cannot print to it. This may be a problem within CUPS in setting up the queue. The only printer queue set up that works is if I set up the printer within CUPS as an Applesocket/HP Jet Direct printer. Interestingly if I run hp-makeuri and then copy that into the hp-levels -d command, the hp-levels will print out the ink levels. I am running Mandriva 2008.1 with CUPS 1.3.6. I can't find a report of a bug on the CUPS site,but wonder if the problem is CUPS and not HPLIP.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#5

Go here:

http://hplip.sourceforge.net/install/manual/distros/mandriva.html

and follow the Step 7: Post Installation Steps does this help?

A

Revision history for this message
linuxuser63 (leon244) said :
#6

Thank you so much. I did as it instructed, but to no avail. Still got the message at the end of set up that I needed to restart cups and the installation had failed. the toolbox says there are no attached printers. When I try to run hp-toolbox from a console I get this message (QSettings: failed to open file '/etc/qt_plugins_3.3rc'). Toolbox opens but won't work. The file qt-plugins_3.3rc exists in my system and is in /etc and the permissions are set to root/root.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#7

Hmm lets try running

hp-setup -g

and post the log. it will be rather lengthy..

A

Revision history for this message
linuxuser63 (leon244) said :
#8

Here it is. It is lengthy. Thanks for all you are doing.

HP Linux Imaging and Printing System (ver. 2.8.4)
Printer/Fax Setup Utility ver. 7.2

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[6540]: debug: Using system locale: en_US
hp-setup[6540]: debug: Trying to load .qm file for en_US locale.
hp-setup[6540]: debug: Name of .qm file: hplip_en_US.qm
hp-setup[6540]: debug: Using default 'C' locale
hp-setup[6540]: debug: Loading pixmap 'prog.png' from /usr/share/hplip/data/images/48x48
hp-setup[6540]: debug: ******************** showPage(ConnectionPage) ********************
hp-setup[6540]: debug: --> ConnectionPage
hp-setup[6540]: debug: ******************** showPage(ProbedDevicesPage) ********************
hp-setup[6540]: debug: ConnectionPage --> ProbedDevicesPage
hp-setup[6540]: debug: Updating probed devices list...
hp-setup[6540]: debug: usb
hp-setup[6540]: debug: Probing bus: usb
hp-setup[6540]: debug: hp:/usb/Deskjet_9800?serial=MY59M11021046K
hp-setup[6540]: debug: Cache miss: deskjet_9800
hp-setup[6540]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[6540]: debug: Searching for section [deskjet_9800] in file /usr/share/hplip/data/models/models.dat
hp-setup[6540]: debug: Found section [deskjet_9800] in file /usr/share/hplip/data/models/models.dat
hp-setup[6540]: debug: {'hp:/usb/Deskjet_9800?serial=MY59M11021046K': ('HP Deskjet 9800', 'HP Deskjet 9800 USB MY59M11021046K HPLIP', 'MFG:HP;MDL:Deskjet 9800;CLS:PRINTER;DES:Deskjet 9800;SN:MY59M11021046K;')}
hp-setup[6540]: debug: {'copy-type': 0, 'scan-type': 0, 'r6-agent3-kind': 3, 'r4-agent2-kind': 3, 'r3-agent1-type': 1, 'r7-agent2-kind': 3, 'r2-agent1-type': 1, 'pcard-type': 0, 'r1-agent1-type': 1, 'r6-agent4-kind': 3, 'r1-agent4-sku': '100 (C9368AN)', 'r7-agent1-kind': 3, 'color-cal-type': 3, 'r1-agent3-sku': '99 (C9369WN)', 'status-dynamic-counters': 1, 'r4-agent4-kind': 3, 'r3-agent4-kind': 3, 'r5-agent4-kind': 3, 'r7-agent4-kind': 3, 'r5-agent2-kind': 3, 'align-type': 1, 'r6-agent2-sku': '134 (C8766HN)/135 (C9363HN)', 'support-ver': '0.9.5', 'r0-agent3-kind': 3, 'r4-agent3-type': 3, 'r5-agent1-sku': '130 (C8765HN)/131 (C8765HN)', 'r1-agent2-type': 2, 'r6-agent1-sku': '130 (C8765HN)/131 (C8765HN)', 'r0-agent4-type': 10, 'r1-agent2-sku': '95 (C8766WN)/97 (C9363WN)', 'r1-agent3-kind': 3, 'support-type': 2, 'r0-agent1-type': 1, 'r7-agent1-sku': '853 (C8765ZN)/852 (C8765ZN)', 'r2-agent4-type': 10, 'r0-agent1-kind': 3, 'r3-agent3-type': 3, 'r3-agent3-sku': '99 (C9369WN)', 'r7-agent3-sku': '858 (C9369ZN)', 'r6-agent2-kind': 3, 'r7-agent1-type': 1, 'r4-agent3-kind': 3, 'io-mode': 1, 'r1-agent2-kind': 3, 'r1-agent3-type': 3, 'r5-agent4-sku': '100 (C9368AN)', 'r3-agent4-type': 10, 'r7-agent3-type': 3, 'r7-agent4-sku': '100 (C9368AN)', 'r2-agent4-sku': '100 (C9368AN)', 'pq-diag-type': 0, 'r5-agent2-sku': '134 (C8766HN)/135 (C9363HN)', 'r2-agent3-kind': 3, 'r-type': 1, 'r5-agent3-type': 3, 'r4-agent1-type': 1, 'r1-agent4-kind': 3, 'plugin-library': '', 'plugin': 0, 'usb-pid': '1212', 'r0-agent3-sku': '99 (C9369WN)', 'embedded-server-type': 0, 'r0-agent2-kind': 3, 'r2-agent1-sku': '94 (C8765WN)/96 (C8767WN)', 'r3-agent1-kind': 3, 'r2-agent4-kind': 3, 'io-support': 2, 'support-released': 1, 'usb-vid': '03f0', 'r4-agent1-kind': 3, 'r0-agent4-kind': 3, 'r6-agent1-type': 1, 'fw-download': 0, 'r2-agent1-kind': 3, 'r5-agent1-kind': 3, 'r5-agent4-type': 10, 'r3-agent3-kind': 3, 'panel-check-type': 0, 'r1-agent1-kind': 3, 'tech-class': 'DJGenericVIP', 'r5-agent2-type': 2, 'r6-agent4-type': 10, 'r3-agent4-sku': '100 (C9368AN)', 'tech-type': 2, 'r6-agent3-sku': '138 (C9369HN)', 'power-settings': 0, 'r6-agent3-type': 3, 'r0-agent2-type': 2, 'r4-agent3-sku': '348 (C9369EN)', 'r4-agent4-sku': '100 (C9368AN)', 'r4-agent2-sku': '344 (C9363EN)/343 (C8766EN)', 'scan-style': 0, 'r7-agent4-type': 10, 'r5-agent3-sku': '138 (C9369HN)', 'r6-agent1-kind': 3, 'r3-agent1-sku': '94 (C8765WN)/96 (C8767WN)', 'r4-agent2-type': 2, 'r0-agent3-type': 3, 'clean-type': 1, 'r5-agent3-kind': 3, 'r7-agent2-sku': '857 (C9363ZN)/855 (C8766ZN)', 'r3-agent2-type': 2, 'model8': 'Deskjet 9868', 'fax-type': 0, 'model3': 'Deskjet 9803', 'model2': 'Deskjet 9800d', 'model1': 'Deskjet 9800', 'model7': 'Deskjet 9860', 'model6': 'Deskjet 9808d', 'model5': 'Deskjet 9808', 'model4': 'Deskjet 9803d', 'r5-agent1-type': 1, 'r3-agent2-sku': '95 (C8766WN)/97 (C9363WN)', 'r3-agent2-kind': 3, 'job-storage': 0, 'r2-agent2-sku': '95 (C8766WN)/97 (C9363WN)', 'r2-agent3-sku': '99 (C9369WN)', 'r0-agent2-sku': '95 (C8766WN)/97 (C9363WN)', 'r1-agent4-type': 10, 'r0-agent1-sku': '94 (C8765WN)/96 (C8767WN)', 'r2-agent2-type': 2, 'r4-agent4-type': 10, 'r7-agent2-type': 2, 'status-battery-check': 0, 'r2-agent3-type': 3, 'r6-agent4-sku': '100 (C9368AN)', 'r7-agent3-kind': 3, 'r2-agent2-kind': 3, 'icon': 'DESKJET_9600.png', 'r4-agent1-sku': '339 (C8767EN)/338 (C8765EN)', 'r1-agent1-sku': '94 (C8765WN)/96 (C8767WN)', 'linefeed-cal-type': 0, 'status-type': 2, 'io-mfp-mode': 6, 'r6-agent2-type': 2, 'r0-agent4-sku': '100 (C9368AN)'}
hp-setup[6540]: debug: hp:/usb/Deskjet_9800?serial=MY59M11021046K
hp-setup[6540]: debug: ******************** showPage(PPDPage) ********************
hp-setup[6540]: debug: ProbedDevicesPage --> PPDPage
hp-setup[6540]: debug: (CUPS 1.2.x) Getting list of PPDs using CUPS_GET_PPDS...
hp-setup[6540]: debug: CUPS PPD base path = /usr/share/cups/model
hp-setup[6540]: debug: Foomatic PPD base path = /usr/share/ppd
hp-setup[6540]: debug: 1st stage edit distance match
hp-setup[6540]: debug: Min. dist = 2147483647
hp-setup[6540]: debug: {}
hp-setup[6540]: debug: {}
error: PPD not file found. An appropriate PPD file could not be found. Please check your HPLIP install, use <i>Select Other...</i>, or download one from linuxprinting.org.
hp-setup[6540]: debug: 1st stage edit distance match
hp-setup[6540]: debug: dist('deskjet_9800', 'deskjet_9800') = 0
hp-setup[6540]: debug: Min. dist = 0
hp-setup[6540]: debug: {u'/usr/share/ppd/HP/hp-deskjet_9800-hpijs.ppd.gz': 'HP DeskJet 9800 Foomatic/hpijs, hpijs 2.8.4.2'}
hp-setup[6540]: debug: {u'/usr/share/ppd/HP/hp-deskjet_9800-hpijs.ppd.gz': 'HP DeskJet 9800 Foomatic/hpijs, hpijs 2.8.4.2'}
hp-setup[6540]: debug: /usr/share/ppd/HP/hp-deskjet_9800-hpijs.ppd.gz
hp-setup[6540]: debug: ******************** showPage(PrinterNamePage) ********************
hp-setup[6540]: debug: PPDPage --> PrinterNamePage
hp-setup[6540]: debug: {}
hp-setup[6540]: debug: Deskjet_9800
hp-setup[6540]: debug: ******************** showPage(FinishedPage) ********************
hp-setup[6540]: debug: PrinterNamePage --> FinishedPage
hp-setup[6540]: debug: addPrinter('Deskjet_9800', 'hp:/usb/Deskjet_9800?serial=MY59M11021046K', '', '/usr/share/ppd/HP/hp-deskjet_9800-hpijs.ppd.gz', '', '')
hp-setup[6540]: debug: addPrinter() returned (1, client-error-bad-request)
hp-setup[6540]: debug: {}
error: Printer queue setup failed. Please restart CUPS and try again.
hp-setup[6540]: debug: Device URI: hp:/usb/Deskjet_9800?serial=MY59M11021046K
hp-setup[6540]: debug: Printer: None
hp-setup[6540]: debug: Not starting dbus: running as root.
hp-setup[6540]: debug: URI: backend=hp, is_hp=True, bus=usb, model=Deskjet_9800, serial=MY59M11021046K, dev=, host=, port=1
hp-setup[6540]: debug: Model/UI model: Deskjet_9800/HP Deskjet 9800
hp-setup[6540]: debug: Opening device: hp:/usb/Deskjet_9800?serial=MY59M11021046K (not for printing)
hp-setup[6540]: debug: I/O mode=6
hp-setup[6540]: debug: device-id=1
hp-setup[6540]: debug: Opened device: hp (backend=hp:/usb/Deskjet_9800?serial=MY59M11021046K, is_hp=True, bus=usb, model=Deskjet_9800, dev=, serial=MY59M11021046K, host=, port=1)
hp-setup[6540]: debug: Type 1/2 (S: or VSTATUS:) status
hp-setup[6540]: debug: Num pens=2
hp-setup[6540]: debug: {'photo-tray': 0L, 'in-tray2': False, 'top-door': 1L, 'in-tray1': True, 'agents': [{'index': 0, 'kind': 3L, 'level': 32, 'ack': False, 'hp-ink': False, 'dvc': 15700L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': False, 'type': 1, 'id': 16}, {'index': 1, 'kind': 3L, 'level': 54, 'ack': False, 'hp-ink': False, 'dvc': 5220L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': False, 'type': 2, 'id': 17}], 'duplexer': 0L, 'supply-door': 0L, 'revision': 3, 'media-path': 3L, 'status-code': 1000}
hp-setup[6540]: debug: {'dev-file': '', 'status-desc': 'The printer is idle.', 'is-hp': True, 'host': '', 'in-tray1': True, 'cups-printer': '', 'serial': 'MY59M11021046K', 'error-state': 0, 'device-state': 1, 'panel': 0, 'in-tray2': False, 'device-uri': 'hp:/usb/Deskjet_9800?serial=MY59M11021046K', 'photo-tray': 0L, 'panel-line1': '', 'panel-line2': '', 'back-end': 'hp', 'top-door': 1L, 'port': 1, 'deviceid': 'MFG:HP;MDL:Deskjet 9800;CMD:MLC,PCL,PML,DESKJET,DW-PCL,DYN;CLS:PRINTER;DES:HP Deskjet 9800;SN:MY59M11021046K;S:0380908084001043002c1800020c2880036;Z:030,0503d548014648;', 'cups-uri': 'hp:/usb/Deskjet_9800?serial=MY59M11021046K', 'duplexer': 0L, 'supply-door': 0L, 'status-code': 1000, 'media-path': 3L, 'revision': 3}
hp-setup[6540]: debug: Closing device...
hp-setup[6540]: debug: Result-code = 0
hp-setup[6540]: debug: Printing file '/root/tmp/tmpk-jC8w' to queue 'Deskjet_9800' (gzip=False, direct=False, raw=False, remove=True)
hp-setup[6540]: debug: lpr -PDeskjet_9800 -r /root/tmp/tmpk-jC8w
lpr: The printer or class was not found.
error: Print command failed with exit code 256!

Revision history for this message
linuxuser63 (leon244) said :
#9

Aaron,
Not that I want to confuse you further, but I just set up my printer from the console. I opened a console as root and then did:
hp-setup -i MY59M11021046K (the serial number)

This created a new printer queue in the hp backend and I was able to print the test page. I then opened the cups (localhost:631) and the printer was listed and with an hp backend form (Device URI: hp:/usb/Deskjet_9800?serial=MY59M11021046K)

When I opened the toolbox from the menu, it opened and noted that no device was found! the toolbox does not see the printer.

Also, this new printer works from the cups administrator side and prints a test page (which did not happen when I tried to set up the hp backend under cups). It also prints from an application (OpenOffice).

So we are back to an hp-toolbox issue.
Thank you

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#10

lets put cups into debug mode, follow the steps here (issue 2):

http://hplip.sourceforge.net/troubleshooting/printing.html

Then view the cups log, run hp-setup again and post any messages in the cups log.

Thanks!

Aaron

Revision history for this message
linuxuser63 (leon244) said :
#11

Here is the output of the errorlog in the debug mode when using the gui toolbox to set up a printer,
each line represents an action from the set up process:
I [03/May/2008:14:39:21 -0400] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=10269)
E [03/May/2008:14:40:44 -0400] Unsupported character set "iso-8859-1"!
E [03/May/2008:14:41:08 -0400] Unsupported character set "iso-8859-1"!
E [03/May/2008:14:41:43 -0400] Unsupported character set "iso-8859-1"!
E [03/May/2008:14:41:43 -0400] Unsupported character set "iso-8859-1"!
E [03/May/2008:14:41:47 -0400] Unsupported character set "iso-8859-1"!
E [03/May/2008:14:41:47 -0400] Unsupported character set "iso-8859-1"!
E [03/May/2008:14:42:26 -0400] Unsupported character set "iso-8859-1"!
E [03/May/2008:14:42:26 -0400] Unsupported character set "iso-8859-1"!

This is from doing the set up from the command line using
hp-setup -i MY59M11021046K including pinting a test page at the end.
I [03/May/2008:14:46:13 -0400] Started "/usr/lib/cups/daemon/cups-driverd" (pid=10423)
I [03/May/2008:14:46:44 -0400] Scheduler shutting down normally.
I [03/May/2008:14:46:44 -0400] Saving job cache file "/var/cache/cups/job.cache"...
I [03/May/2008:14:46:44 -0400] Listening to :::631 (IPv6)
I [03/May/2008:14:46:44 -0400] Listening to 0.0.0.0:631 (IPv4)
I [03/May/2008:14:46:44 -0400] Listening to /var/run/cups/cups.sock (Domain)
I [03/May/2008:14:46:44 -0400] Loaded configuration file "/etc/cups/cupsd.conf"
I [03/May/2008:14:46:44 -0400] Using default TempDir of /var/spool/cups/tmp...
I [03/May/2008:14:46:44 -0400] Configured for up to 100 clients.
I [03/May/2008:14:46:44 -0400] Allowing up to 100 client connections per host.
I [03/May/2008:14:46:44 -0400] Using policy "default" as the default!
I [03/May/2008:14:46:44 -0400] Full reload is required.
I [03/May/2008:14:46:44 -0400] Loaded MIME database from '/etc/cups': 36 types, 40 filters...
D [03/May/2008:14:46:44 -0400] Loading printer HPDesJet9800...
D [03/May/2008:14:46:44 -0400] cupsdLoadRemoteCache: Loading printer HPOffJet6200...
D [03/May/2008:14:46:44 -0400] cupsdLoadRemoteCache: Loading printer HPOJe6200FAX...
I [03/May/2008:14:46:44 -0400] Loading job cache file "/var/cache/cups/job.cache"...
D [03/May/2008:14:46:44 -0400] [Job 48] Loading from cache...
D [03/May/2008:14:46:44 -0400] [Job 49] Loading from cache...
D [03/May/2008:14:46:44 -0400] [Job 50] Loading from cache...
D [03/May/2008:14:46:44 -0400] [Job 51] Loading from cache...
D [03/May/2008:14:46:44 -0400] [Job 52] Loading from cache...
I [03/May/2008:14:46:44 -0400] Full reload complete.
I [03/May/2008:14:46:44 -0400] Cleaning out old temporary files in "/var/spool/cups/tmp"...
I [03/May/2008:14:46:45 -0400] Listening to :::631 on fd 3...
I [03/May/2008:14:46:45 -0400] Listening to 0.0.0.0:631 on fd 4...
I [03/May/2008:14:46:45 -0400] Listening to /var/run/cups/cups.sock on fd 5...
I [03/May/2008:14:46:45 -0400] Resuming new connection processing...
D [03/May/2008:14:46:45 -0400] cupsdAcceptClient: 9 from localhost (Domain)
D [03/May/2008:14:46:45 -0400] Report: clients=1
D [03/May/2008:14:46:45 -0400] Report: jobs=5
D [03/May/2008:14:46:45 -0400] Report: jobs-active=0
D [03/May/2008:14:46:45 -0400] Report: printers=3
D [03/May/2008:14:46:45 -0400] Report: printers-implicit=0
D [03/May/2008:14:46:45 -0400] Report: stringpool-string-count=411
D [03/May/2008:14:46:45 -0400] Report: stringpool-alloc-bytes=7576
D [03/May/2008:14:46:45 -0400] Report: stringpool-total-bytes=8624
D [03/May/2008:14:46:45 -0400] cupsdCloseClient: 9
D [03/May/2008:14:46:45 -0400] cupsdAcceptClient: 9 from localhost (Domain)
D [03/May/2008:14:46:45 -0400] cupsdCloseClient: 9
D [03/May/2008:14:46:45 -0400] cupsdAcceptClient: 9 from localhost (Domain)
D [03/May/2008:14:46:45 -0400] cupsdReadClient: 9 POST /admin/ HTTP/1.1
D [03/May/2008:14:46:45 -0400] cupsdAuthorize: No authentication data provided.
D [03/May/2008:14:46:45 -0400] CUPS-Add-Modify-Printer ipp://localhost/printers/Deskjet_9800
D [03/May/2008:14:46:45 -0400] cupsdIsAuthorized: username=""
E [03/May/2008:14:46:45 -0400] CUPS-Add-Modify-Printer: Unauthorized
D [03/May/2008:14:46:45 -0400] cupsdSendError: 9 code=401 (Unauthorized)
D [03/May/2008:14:46:45 -0400] cupsdSendHeader: WWW-Authenticate: Basic realm="CUPS"
D [03/May/2008:14:46:45 -0400] cupsdCloseClient: 9
D [03/May/2008:14:46:45 -0400] cupsdAcceptClient: 9 from localhost (Domain)
D [03/May/2008:14:46:45 -0400] cupsdReadClient: 9 POST /admin/ HTTP/1.1
D [03/May/2008:14:46:45 -0400] cupsdAuthorize: Authorized as root using Local
D [03/May/2008:14:46:45 -0400] CUPS-Add-Modify-Printer ipp://localhost/printers/Deskjet_9800
D [03/May/2008:14:46:45 -0400] cupsdIsAuthorized: username="root"
I [03/May/2008:14:46:45 -0400] Setting Deskjet_9800 device-uri to "hp:/usb/Deskjet_9800?serial=MY59M11021046K" (was "file:/dev/null".)
I [03/May/2008:14:46:45 -0400] Setting Deskjet_9800 printer-is-accepting-jobs to 1 (was 0.)
I [03/May/2008:14:46:45 -0400] Setting Deskjet_9800 printer-state to 3 (was 5.)
D [03/May/2008:14:46:45 -0400] Discarding unused printer-state-changed event...
D [03/May/2008:14:46:45 -0400] Copied PPD file successfully!
I [03/May/2008:14:46:45 -0400] Saving printers.conf...
D [03/May/2008:14:46:45 -0400] Discarding unused printer-added event...
I [03/May/2008:14:46:45 -0400] New printer "Deskjet_9800" added by "root".
D [03/May/2008:14:46:45 -0400] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)
D [03/May/2008:14:46:45 -0400] cupsdCloseClient: 9
D [03/May/2008:14:46:45 -0400] cupsdAcceptClient: 9 from localhost (Domain)
D [03/May/2008:14:46:45 -0400] cupsdReadClient: 9 POST / HTTP/1.1
D [03/May/2008:14:46:45 -0400] cupsdAuthorize: No authentication data provided.
D [03/May/2008:14:46:45 -0400] CUPS-Get-Printers
D [03/May/2008:14:46:45 -0400] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)
D [03/May/2008:14:46:46 -0400] cupsdNetIFUpdate: "lo" = localhost...
D [03/May/2008:14:46:46 -0400] cupsdNetIFUpdate: "eth0" = 192.168.1.100...
D [03/May/2008:14:46:46 -0400] cupsdNetIFUpdate: "lo" = localhost...
D [03/May/2008:14:46:46 -0400] cupsdNetIFUpdate: "eth0" = fe80::20c:6eff:fe04:2328%eth0...
D [03/May/2008:14:46:52 -0400] cupsdAcceptClient: 12 from localhost (Domain)
D [03/May/2008:14:46:52 -0400] cupsdReadClient: 12 POST / HTTP/1.1
D [03/May/2008:14:46:52 -0400] cupsdAuthorize: No authentication data provided.
D [03/May/2008:14:46:52 -0400] CUPS-Get-Printers
D [03/May/2008:14:46:52 -0400] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
D [03/May/2008:14:46:52 -0400] cupsdAcceptClient: 13 from localhost (Domain)
D [03/May/2008:14:46:52 -0400] cupsdReadClient: 13 POST / HTTP/1.1
D [03/May/2008:14:46:52 -0400] cupsdAuthorize: No authentication data provided.
D [03/May/2008:14:46:52 -0400] CUPS-Get-Printers
D [03/May/2008:14:46:52 -0400] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
D [03/May/2008:14:46:52 -0400] cupsdReadClient: 13 POST / HTTP/1.1
D [03/May/2008:14:46:52 -0400] cupsdAuthorize: No authentication data provided.
D [03/May/2008:14:46:52 -0400] CUPS-Get-Classes
D [03/May/2008:14:46:52 -0400] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
D [03/May/2008:14:46:52 -0400] cupsdReadClient: 13 POST / HTTP/1.1
D [03/May/2008:14:46:52 -0400] cupsdAuthorize: No authentication data provided.
D [03/May/2008:14:46:52 -0400] CUPS-Get-Default
D [03/May/2008:14:46:52 -0400] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
D [03/May/2008:14:46:52 -0400] cupsdCloseClient: 13
D [03/May/2008:14:46:52 -0400] cupsdAcceptClient: 13 from localhost (Domain)
D [03/May/2008:14:46:52 -0400] cupsdReadClient: 13 POST /printers/Deskjet_9800 HTTP/1.1
D [03/May/2008:14:46:52 -0400] cupsdAuthorize: No authentication data provided.
D [03/May/2008:14:46:52 -0400] Print-Job ipp://localhost/printers/Deskjet_9800
D [03/May/2008:14:46:52 -0400] print_job: auto-typing file...
D [03/May/2008:14:46:52 -0400] add_job: requesting-user-name="root"
I [03/May/2008:14:46:52 -0400] [Job 56] Adding start banner page "none,none".
D [03/May/2008:14:46:52 -0400] Discarding unused job-created event...
I [03/May/2008:14:46:52 -0400] [Job 56] Adding job file of type application/postscript.
I [03/May/2008:14:46:52 -0400] [Job 56] Queued on "Deskjet_9800" by "root".
D [03/May/2008:14:46:52 -0400] [Job 56] hold_until = 0
D [03/May/2008:14:46:52 -0400] Discarding unused printer-state-changed event...
D [03/May/2008:14:46:52 -0400] [Job 56] job-sheets=none,none
D [03/May/2008:14:46:52 -0400] [Job 56] banner_page = 1
D [03/May/2008:14:46:52 -0400] [Job 56] argv[0]="Deskjet_9800"
D [03/May/2008:14:46:52 -0400] [Job 56] argv[1]="56"
D [03/May/2008:14:46:52 -0400] [Job 56] argv[2]="root"
D [03/May/2008:14:46:52 -0400] [Job 56] argv[3]="tmpTHT2Pn"
D [03/May/2008:14:46:52 -0400] [Job 56] argv[4]="1"
D [03/May/2008:14:46:52 -0400] [Job 56] argv[5]="media=Letter sides=one-sided finishings=3 job-uuid=urn:uuid:d8c8ab10-048d-39b1-5165-f524d8a207d9"
D [03/May/2008:14:46:52 -0400] [Job 56] argv[6]="/var/spool/cups/d00056-001"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[8]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[9]="SERVER_ADMIN=root@localhost"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[10]="SOFTWARE=CUPS/1.3.6"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[11]="TMPDIR=/var/spool/cups/tmp"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[12]="USER=root"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[13]="CUPS_SERVER=/var/run/cups/cups.sock"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[14]="CUPS_ENCRYPTION=IfRequested"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[15]="IPP_PORT=631"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[16]="CHARSET=utf-8"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[17]="LANG=en_US.UTF8"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[18]="PPD=/etc/cups/ppd/Deskjet_9800.ppd"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[19]="RIP_MAX_CACHE=8m"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[20]="CONTENT_TYPE=application/postscript"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[21]="DEVICE_URI=hp:/usb/Deskjet_9800?serial=MY59M11021046K"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[22]="PRINTER=Deskjet_9800"
D [03/May/2008:14:46:52 -0400] [Job 56] envp[23]="FINAL_CONTENT_TYPE=printer/Deskjet_9800"
I [03/May/2008:14:46:52 -0400] [Job 56] Started filter /usr/lib/cups/filter/pstops (PID 10487)
I [03/May/2008:14:46:52 -0400] [Job 56] Started filter /usr/lib/cups/filter/foomatic-rip-hplip (PID 10488)
I [03/May/2008:14:46:52 -0400] [Job 56] Started backend /usr/lib/cups/backend/hp (PID 10489)
D [03/May/2008:14:46:52 -0400] Discarding unused job-state-changed event...
D [03/May/2008:14:46:52 -0400] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
D [03/May/2008:14:46:52 -0400] [Job 56] Page = 612x792; 18,36 to 594,783
D [03/May/2008:14:46:52 -0400] [Job 56] slow_collate=0, slow_duplex=0, slow_order=0
D [03/May/2008:14:46:52 -0400] [Job 56] Before copy_comments - %!PS-Adobe-3.0
D [03/May/2008:14:46:52 -0400] [Job 56] %!PS-Adobe-3.0
D [03/May/2008:14:46:52 -0400] [Job 56] %%BoundingBox: 0 0 612 792
D [03/May/2008:14:46:52 -0400] [Job 56] %%Pages: 1
D [03/May/2008:14:46:52 -0400] [Job 56] Before copy_prolog - /hplipversion (2.8.4) def
D [03/May/2008:14:46:52 -0400] [Job 56] perl: warning: Setting locale failed.
D [03/May/2008:14:46:52 -0400] [Job 56] perl: warning: Please check that your locale settings:
D [03/May/2008:14:46:52 -0400] [Job 56] LANGUAGE = (unset),
D [03/May/2008:14:46:52 -0400] [Job 56] LC_ALL = (unset),
D [03/May/2008:14:46:52 -0400] [Job 56] LANG = "en_US.UTF8"
D [03/May/2008:14:46:52 -0400] [Job 56] are supported and installed on your system.
D [03/May/2008:14:46:52 -0400] [Job 56] perl: warning: Falling back to the standard locale ("C").
D [03/May/2008:14:46:52 -0400] Discarding unused printer-state-changed event...
D [03/May/2008:14:46:52 -0400] cupsdCloseClient: 13
D [03/May/2008:14:46:52 -0400] cupsdCloseClient: 12
D [03/May/2008:14:46:52 -0400] cupsdCloseClient: 9
D [03/May/2008:14:46:52 -0400] [Job 56] foomatic-rip version $Revision: 1.1 $ running...
D [03/May/2008:14:46:52 -0400] [Job 56] Parsing PPD file ...
D [03/May/2008:14:46:52 -0400] [Job 56] Added option ColorSpace
D [03/May/2008:14:46:52 -0400] [Job 56] Added option PageSize
D [03/May/2008:14:46:52 -0400] [Job 56] Added option Model
D [03/May/2008:14:46:52 -0400] [Job 56] Added option PrintoutMode
D [03/May/2008:14:46:52 -0400] [Job 56] Added option InputSlot
D [03/May/2008:14:46:52 -0400] [Job 56] Added option Duplex
D [03/May/2008:14:46:52 -0400] [Job 56] Added option Quality
D [03/May/2008:14:46:52 -0400] [Job 56] *cupsFilter: "application/vnd.cups-postscript 0 foomatic-rip-hplip"
D [03/May/2008:14:46:52 -0400] [Job 56] Added option PageRegion
D [03/May/2008:14:46:52 -0400] [Job 56] Added option ImageableArea
D [03/May/2008:14:46:52 -0400] [Job 56] Added option PaperDimension
D [03/May/2008:14:46:52 -0400] [Job 56] Added option Font
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] Parameter Summary
D [03/May/2008:14:46:52 -0400] [Job 56] -----------------
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] Spooler: cups
D [03/May/2008:14:46:52 -0400] [Job 56] Printer: Deskjet_9800
D [03/May/2008:14:46:52 -0400] [Job 56] Shell: /bin/sh
D [03/May/2008:14:46:52 -0400] [Job 56] PPD file: /etc/cups/ppd/Deskjet_9800.ppd
D [03/May/2008:14:46:52 -0400] [Job 56] ATTR file:
D [03/May/2008:14:46:52 -0400] [Job 56] Printer model: HP DeskJet 9800 Foomatic/hpijs, hpijs 2.8.4.2
D [03/May/2008:14:46:52 -0400] [Job 56] Job title: tmpTHT2Pn
D [03/May/2008:14:46:52 -0400] [Job 56] File(s) to be printed:
D [03/May/2008:14:46:52 -0400] [Job 56] <STDIN>
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] GhostScript extra search path ('GS_LIB'): /usr/share/cups/fonts
D [03/May/2008:14:46:52 -0400] [Job 56] Pondering option 'media=Letter'
D [03/May/2008:14:46:52 -0400] [Job 56] Pondering option 'sides=one-sided'
D [03/May/2008:14:46:52 -0400] [Job 56] Pondering option 'finishings=3'
D [03/May/2008:14:46:52 -0400] [Job 56] Unknown option finishings=3.
D [03/May/2008:14:46:52 -0400] [Job 56] Pondering option 'job-uuid=urn:uuid:d8c8ab10-048d-39b1-5165-f524d8a207d9'
D [03/May/2008:14:46:52 -0400] [Job 56] Unknown option job-uuid=urn:uuid:d8c8ab10-048d-39b1-5165-f524d8a207d9.
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] ================================================
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] File: <STDIN>
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] ================================================
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] Reading PostScript input ...
D [03/May/2008:14:46:52 -0400] [Job 56] --> This document is DSC-conforming!
D [03/May/2008:14:46:52 -0400] [Job 56] This job seems not to be DSC-conforming, DSC-comment for next section not found, stopping to parse the rest, passing it directly to the renderer.
D [03/May/2008:14:46:52 -0400] [Job 56] "Prolog" section is missing, inserting it.
D [03/May/2008:14:46:52 -0400] [Job 56] "Setup" section is missing, inserting it.
D [03/May/2008:14:46:52 -0400] [Job 56] Inserting PostScript code for CUPS' page accounting
D [03/May/2008:14:46:52 -0400] [Job 56] "PageSetup" section is missing, inserting it.
D [03/May/2008:14:46:52 -0400] [Job 56] Inserting option code into "PageSetup" section.
D [03/May/2008:14:46:52 -0400] [Job 56] Stopped parsing the PostScript data, sending rest directly to renderer.
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] Starting renderer
D [03/May/2008:14:46:52 -0400] [Job 56] JCL: <job data>
D [03/May/2008:14:46:52 -0400] [Job 56]
D [03/May/2008:14:46:52 -0400] [Job 56] renderer PID kid4=10494
D [03/May/2008:14:46:52 -0400] [Job 56] renderer command: gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="deskjet 5600" -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- -
D [03/May/2008:14:46:52 -0400] [Job 56] perl: warning: Setting locale failed.
D [03/May/2008:14:46:52 -0400] [Job 56] perl: warning: Please check that your locale settings:
D [03/May/2008:14:46:52 -0400] [Job 56] LANGUAGE = (unset),
D [03/May/2008:14:46:52 -0400] [Job 56] LC_ALL = (unset),
D [03/May/2008:14:46:52 -0400] [Job 56] LANG = "en_US.UTF8"
D [03/May/2008:14:46:52 -0400] [Job 56] are supported and installed on your system.
D [03/May/2008:14:46:52 -0400] [Job 56] perl: warning: Falling back to the standard locale ("C").
D [03/May/2008:14:46:53 -0400] [Job 56] foomatic-gswrapper: gs '-sstdout=%stderr' '-dBATCH' '-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' '-sIjsServer=hpijs' '-dDEVICEWIDTHPOINTS=612' '-dDEVICEHEIGHTPOINTS=792' '-sDeviceManufacturer=HEWLETT-PACKARD' '-sDeviceModel=deskjet 5600' '-dDuplex=false' '-r300' '-sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7' '-dIjsUseOutputFD' '-sOutputFile=%stdout' '-_'
D [03/May/2008:14:46:53 -0400] [Job 56] Before copy_setup - DEBUG: Before page loop - DEBUG: Wrote 0 pages...
D [03/May/2008:14:46:53 -0400] PID 10487 (/usr/lib/cups/filter/pstops) exited with no errors.
D [03/May/2008:14:46:53 -0400] [Job 56]
D [03/May/2008:14:46:53 -0400] [Job 56] Closing renderer
D [03/May/2008:14:46:53 -0400] Discarding unused job-progress event...
D [03/May/2008:14:46:53 -0400] Discarding unused printer-state-changed event...
D [03/May/2008:14:47:16 -0400] [Job 56] KID3 exited with status 0
D [03/May/2008:14:47:17 -0400] [Job 56] tail process done writing data to STDOUT
D [03/May/2008:14:47:17 -0400] [Job 56] KID4 finished
D [03/May/2008:14:47:17 -0400] [Job 56] KID4 exited with status 0
D [03/May/2008:14:47:17 -0400] [Job 56] Renderer exit stat: 0
D [03/May/2008:14:47:17 -0400] [Job 56] KID3 finished
D [03/May/2008:14:47:17 -0400] [Job 56] Renderer process finished
D [03/May/2008:14:47:17 -0400] [Job 56]
D [03/May/2008:14:47:17 -0400] [Job 56] Closing foomatic-rip.
D [03/May/2008:14:47:17 -0400] PID 10488 (/usr/lib/cups/filter/foomatic-rip-hplip) exited with no errors.
D [03/May/2008:14:47:31 -0400] Discarding unused printer-state-changed event...
D [03/May/2008:14:47:31 -0400] PID 10489 (/usr/lib/cups/backend/hp) exited with no errors.
D [03/May/2008:14:47:31 -0400] [Job 56] File 0 is complete.
I [03/May/2008:14:47:31 -0400] [Job 56] Completed successfully.
D [03/May/2008:14:47:31 -0400] Discarding unused printer-state-changed event...
D [03/May/2008:14:47:31 -0400] Discarding unused job-completed event...
D [03/May/2008:14:47:32 -0400] [Job 56] Unloading...
D [03/May/2008:14:47:49 -0400] cupsdNetIFUpdate: "lo" = localhost...
D [03/May/2008:14:47:49 -0400] cupsdNetIFUpdate: "eth0" = 192.168.1.100...
D [03/May/2008:14:47:49 -0400] cupsdNetIFUpdate: "lo" = localhost...
D [03/May/2008:14:47:49 -0400] cupsdNetIFUpdate: "eth0" = fe80::20c:6eff:fe04:2328%eth0...
D [03/May/2008:14:47:49 -0400] Report: clients=0
D [03/May/2008:14:47:49 -0400] Report: jobs=6
D [03/May/2008:14:47:49 -0400] Report: jobs-active=0
D [03/May/2008:14:47:49 -0400] Report: printers=4
D [03/May/2008:14:47:49 -0400] Report: printers-implicit=0
D [03/May/2008:14:47:49 -0400] Report: stringpool-string-count=623
D [03/May/2008:14:47:49 -0400] Report: stringpool-alloc-bytes=7800
D [03/May/2008:14:47:49 -0400] Report: stringpool-total-bytes=12792

In both cases I am trying to set up a printer for the hp backend,
The first uses the toolbox gui and fails; the second the command line and succeeds.
Sorry for the long note.

Revision history for this message
linuxuser63 (leon244) said :
#12

So Aaron, this is apparently the same issue as raised in bug #162196 and is related to the coding and CUPS requirement that it be UTF-8. In that bug it was suggested that hp toolbox be run as LC_ALL=C hp-toolbox. I did this and hp-toolbox found the hp-backend printer set up under CUPS and hp-toolbox had all its functionality EXCEPT printing. I could not print a test page. In fact, had to remove the hp-backend printer, reinstall my other queue and reboot to get a printer back. Somehow hplip and CUPS need to come together on this as it continues to be a problem.

Revision history for this message
Best Aaron Albright (albrigha-deactivatedaccount) said :
#13

Thanks for the information we are going to be improving the locale problem in the future.

Sorry about that.

Aaron

Revision history for this message
linuxuser63 (leon244) said :
#14

I guess I will call it "solved" for now. Thanks for your help.