HPLIP

Can not see Photosmart 3310 on my network to install it in Fedora 8

Asked by walterwood4

I am trying to setup my Photosmart 3310 in Fedora 8. The printer is on the same wired LAN as the Linux box and has the IP address 192.168.1.110.

I ran HPLIP 2.8.2 and it does not find the printer. In HPLIP I also tried the Advanced and Find again not finding the printer. How can I get Fedora to see and setup this printer?

The printer works find under XP and Vista.

Thanks
Walter

The results of running hp-test are below:

HP Linux Imaging and Printing System (ver. 2.8.2)
Dependency/Version Check Utility ver. 13.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid ppd_dir value: /usr/share/cups/model/HP

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux localhost.localdomain 2.6.24.4-64.fc8 #1 SMP Sat Mar 29 09:54:46 EDT 2008 i686 athlon i386 GNU/Linux

Distribution:
fedora 8

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.1 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7.3 installed

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel"

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install cups-devel"

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install gcc-c++"

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install openssl-devel"

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install libjpeg-devel"

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install net-snmp-devel"

Checking for dependency: libpthread - POSIX threads library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install glibc-headers"

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install libtool"

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install libusb-devel"

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "/sbin/modprobe ppdev"

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install python-devel"

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install sane-backends-devel"

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.8.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.
error: 'ppdev' kernel module not loaded.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Printing_Protocol
-----------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ipp://192.168.1.110/printers/HP Photosmart 3310
PPD: /etc/cups/ppd/Printing_Protocol.ppd
PPD Description: HP PhotoSmart 3300 Foomatic/hpijs (recommended)
Printer status: printer Printing_Protocol is idle. enabled since Wed 23 Apr 2008 06:24:20 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
-----------

error: 14 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
su -c "yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel"
su -c "yum -y -d 10 -e 1 install cups-devel"
su -c "yum -y -d 10 -e 1 install gcc-c++"
su -c "yum -y -d 10 -e 1 install openssl-devel"
su -c "yum -y -d 10 -e 1 install libjpeg-devel"
su -c "yum -y -d 10 -e 1 install net-snmp-devel"
su -c "yum -y -d 10 -e 1 install glibc-headers"
su -c "yum -y -d 10 -e 1 install libtool"
su -c "yum -y -d 10 -e 1 install libusb-devel"
su -c "/sbin/modprobe ppdev"
su -c "yum -y -d 10 -e 1 install python-devel"
su -c "yum -y -d 10 -e 1 install sane-backends-devel"

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Question information

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HPLIP Edit question
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Revision history for this message
Hartmut (hartmut-krummrei) said : 		#1

Hi walter,

I think that it is better, if we use the right terms for good help:

From you: "I ran HPLIP 2.8.2 and it does not find the printer." If you run hplip, you compile and install everthing neccesary for printing with hp-printers. If you want to work with a hp-printer, you first have to run hp-setup (as root), later you have to use hp-toolbox (as user), both part of the installation-package. What did you do?

I just installed a network-printer on 3 computers. Two of them not finding them automatically, but with "find manual" and inserting the ip-number, both had the printer.

Hartmut

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#2

Your system is not configured correctly for printing to a network printer. You are missing many required dependencies--including net-snmp-devel which is the one required for network printing.

Please install the latest hplip from source from out website; http://hplip.sf.net or install the missing packages manually using the code below.

su -c "yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel"
su -c "yum -y -d 10 -e 1 install cups-devel"
su -c "yum -y -d 10 -e 1 install gcc-c++"
su -c "yum -y -d 10 -e 1 install openssl-devel"
su -c "yum -y -d 10 -e 1 install libjpeg-devel"
su -c "yum -y -d 10 -e 1 install net-snmp-devel"
su -c "yum -y -d 10 -e 1 install glibc-headers"
su -c "yum -y -d 10 -e 1 install libtool"
su -c "yum -y -d 10 -e 1 install libusb-devel"
su -c "yum -y -d 10 -e 1 install python-devel"
su -c "yum -y -d 10 -e 1 install sane-backends-devel"

Thanks.

Aaron

Revision history for this message
walterwood4 (wwood) said : 		#3

Hartmut and Aaron,

I appreciate your help. While I am new to Linux I am not new to computers or networking.

I ran HPLIP and HP-setup. HP Device Manager does not automatically find the printer on the network. I also tried Advance and Find Manually with HP Device Manager.

After posting previously I noticed the missing packages and have installed them. Tried everything listed above again and the printer is still not found.

I tried to ping the printer from the Linux box and the packets were lost. I also tried pinging the Linux box from a Vista computer and the packets were also lost. The Linux box can surf the Internet and it on the same LAN. Could this be a firewall issue. I checked the firewall settings but did not see anything that seemed unusual. I did allow Samba so i could see my Windows printer but that did not make a difference.

Thanks,
Walter

Revision history for this message
Hartmut (hartmut-krummrei) said : 		#4

Hi Walter,

forget the printer for now. Seems that you have a network-problem. Solve this and try the printer again.

You can ping with a closed firewall, because you recieve answers and those will get through the wall. Check your network, it must be possible, that every machine (including printer) in the network can be pinged from every other. If that works, then try installing your printer.

Hartmut

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