HPLIP

Photosmart-Network and no HP-Toolbox

Asked by Hartmut

I bought a Photosmart C7280, connected it with my router, used hp-uri and inserted the result in CUPS. So the Photosmart is printing via WLAN. Same with sane, but instead of hp:/net i used hpiao:/net ... For starting xsane the command "xsane hpaio:/net/Photosmart_C7200_series?ip=192.168.1.9", otherwise sane would not find the scanner. So: both items work.

My Problem: the HP-Toolbox is not working, neither any commandline-tool. Everything I get is

warning: No devices found on the 'net' bus. If this isn't the result you are expecting,
warning: check your network connections and make sure your internet
warning: firewall software is disabled.

The firewall is disabled ...

When do we get installation-instruktions on hplip.sf.net? All my Knowledge is from "Troubleshooting"!
Is there any web-frontend for this printer like the one of my router?

Hartmut

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Solved by:
Aaron Albright
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Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Please run

hp-check -t

and post the output.

Also you may want to run:

hp-setup -i <ip address of printer>

to be sure the printer is configured correctly.

A

Revision history for this message
Hartmut (hartmut-krummrei) said : 		#2

OK, here ist the output of hp-check -t

<code>
HP Linux Imaging and Printing System (ver. 2.7.7)
Dependency/Version Check Utility ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux Jupiter 2.6.22.17-0.1-default #1 SMP 2008/02/10 20:01:04 UTC x86_64 x86_64 x86_64 GNU/Linux

Distribution:
suse 10.3

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.1 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7 installed

Checking for CUPS...
Status: Scheduler läuft
Version: 1.2.12

----------------
| DEPENDENCIES |
 ----------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libpthread - POSIX threads library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.

Checking for dependency: ppdev - Parallel port support kernel module....
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.7.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.7.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib64/cups/backend
foomatic=/usr/share/foomatic

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=yes
internal-tag=2.7.7.27

----------------------
| INSTALLED PRINTERS |
 ----------------------

warning: No queues found.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking proper HPLIP I/O setup (USB I/O only)...
error: udev "usb_device" access mode is INCORRECT: 0644 (it must be 066x)

Checking for permissions of USB attached printers...

Is user 'hartmut' a member of the 'lp' group?
Yes (OK)

-----------
| SUMMARY |
 -----------

error: 12 errors and/or warnings.
</code>

and from hp-setup -i 192.168.1.9

<code>
HP Linux Imaging and Printing System (ver. 2.7.7)
Printer/Fax Setup Utility ver. 4.5

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Setting up device: hp:/net/Photosmart_C7200_series?ip=192.168.1.9

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

error: Unsupported printer model.
</code>

Remember: printing and scanning works well ...

Hartmut

Revision history for this message
Best Aaron Albright (albrigha-deactivatedaccount) said : 		#3

Hartmut,

I can't say why it's working.

However the Photosmart C7200 series is support by HPLIP 2.7.10 and greater.

http://hplip.sourceforge.net/models/photosmart/photosmart_c7200_series.html

You'll need to upgrade to the latest hplip to get the correct support for this printer.

The printer is not configure using the hp:// backend:

----------------------
| INSTALLED PRINTERS |
 ----------------------

warning: No queues found.

This displays all the printers using the hp:// backend. So even though the printer may be working using the cups backend, it's not using the hp backend and therefore wont work with HPLIP.

Upgrading HPLIP to the latest hplip and using hp-setup to configure the printer should resolve this.

A

Revision history for this message
Hartmut (hartmut-krummrei) said : 		#4

Thanks Aaron Albright, that solved my question.