HPLIP

no color printing with network attached Officejet 8500 pro from redhat 7.2 desktop linux system

Asked by Klaus Theurich

I can't print in color since I moved to redhat 7.2 (was on 6.8 before, no problem then).
Printer is HP Officejet Pro 8500 A910, network attached, latest HPLIP 3.16.5.
Even when I choose color the print is done on B&W, printing in color works from other computer in my network, even my virtual KVM guest (windows) under redhat 7.2 allows color printing.
/var/log/messages from testpage print from HP Device manager:
Jun 4 15:05:00 oc8643715452 systemd: Started CUPS Printing Service.
Jun 4 15:05:02 oc8643715452 acvpnagent[2246]: Function: tableCallbackHandler File: RouteMgr.cpp Line: 1681 Invoked Function: recv Return Code: 11 (0x0000000B) Description: unknown
Jun 4 15:05:27 oc8643715452 hp-check: hp-check[1638]: warning: #033[01m7-7.2 version is not supported. Using 7-7.0 versions dependencies to verify and install...#033[0m
Jun 4 15:05:28 oc8643715452 hp-check: hp-check[1638]: warning: HPLIP-Installation: Auto installation is not supported for 7 distro 7.2 version
Jun 4 15:05:28 oc8643715452 hp-check: hp-check[1638]: warning: Could not access file: No such file or directory
Jun 4 15:05:28 oc8643715452 gnome-session: (tracker-miner-fs:3622): Tracker-WARNING **: Could not open 'file:///home/theurich/Downloads/hp-check.log'
Jun 4 15:05:30 oc8643715452 systemd: Started CUPS Printing Service.
Jun 4 15:05:30 oc8643715452 systemd: Started CUPS Printing Service.
Jun 4 15:05:31 oc8643715452 kernel: FIREWALL: IN=enp0s25 OUT= MAC=01:00:5e:00:00:fb:10:1f:74:66:a2:87:08:00 SRC=192.168.5.24 DST=224.0.0.251 LEN=327 TOS=0x00 PREC=0x00 TTL=255 ID=39 P
ROTO=UDP SPT=5353 DPT=5353 LEN=307
Jun 4 15:05:31 oc8643715452 acvpnagent[2246]: Function: tableCallbackHandler File: RouteMgr.cpp Line: 1681 Invoked Function: recv Return Code: 11 (0x0000000B) Description: unknown
Jun 4 15:05:34 oc8643715452 gnome-session: (tracker-miner-fs:3622): Tracker-WARNING **: Could not open 'file:///home/theurich/Downloads/hp-check.log'
Jun 4 15:05:38 oc8643715452 acvpnagent[2246]: Function: tableCallbackHandler File: RouteMgr.cpp Line: 1681 Invoked Function: recv Return Code: 11 (0x0000000B) Description: unknown
Jun 4 15:05:38 oc8643715452 acvpnagent[2246]: Function: tableCallbackHandler File: RouteMgr.cpp Line: 1681 Invoked Function: recv Return Code: 11 (0x0000000B) Description: unknown
Jun 4 15:05:38 oc8643715452 kernel: FIREWALL: IN=enp0s25 OUT= MAC= SRC=192.168.5.135 DST=192.168.5.255 LEN=44 TOS=0x00 PREC=0x00 TTL=64 ID=57787 DF PROTO=UDP SPT=8612 DPT=8612 LEN=24
Jun 4 15:05:38 oc8643715452 kernel: FIREWALL: IN=virbr1 OUT= MAC= SRC=192.168.123.1 DST=192.168.123.255 LEN=44 TOS=0x00 PREC=0x00 TTL=64 ID=38322 DF PROTO=UDP SPT=8612 DPT=8612 LEN=24

Jun 4 15:05:39 oc8643715452 kernel: lp: driver loaded but no devices found
Jun 4 15:05:39 oc8643715452 systemd-udevd: unknown key 'BUS' in /etc/udev/rules.d/83-luks-usb.rules:1
Jun 4 15:05:39 oc8643715452 systemd-udevd: invalid rule '/etc/udev/rules.d/83-luks-usb.rules:1'
Jun 4 15:05:49 oc8643715452 gnome-session: (tracker-miner-fs:3622): Tracker-CRITICAL **: (Sparql buffer) Error in task 0 of the array-update: column nie:url is not unique (strerror
of errno (not necessarily related): No such file or directory)
Jun 4 15:05:49 oc8643715452 gnome-session: (tracker-miner-fs:3622): Tracker-CRITICAL **: Could not execute sparql: column nie:url is not unique (strerror of errno (not necessarily rel
ated): No such file or directory)
Jun 4 15:05:52 oc8643715452 hp-check: hp-check[1638]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Jun 4 15:05:52 oc8643715452 hp-check: hp-check[1638]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Jun 4 15:05:52 oc8643715452 hp-check: hp-check[1638]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Jun 4 15:05:52 oc8643715452 hp-check: hp-check[1638]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Jun 4 15:05:52 oc8643715452 hp-check: io/hpmud/hpmud.c 246: invalid channel_open state, current io_mode=raw/uni service=HP-MESSAGE hp:/net/Officejet_Pro_8500_A910?ip=192.168.5.24
Jun 4 15:05:52 oc8643715452 hp-check: io/hpmud/hpmud.c 702: invalid channel_close state
Jun 4 15:05:52 oc8643715452 hp-check: io/hpmud/hpmud.c 246: invalid channel_open state, current io_mode=raw/uni service=HP-MESSAGE hp:/net/Officejet_Pro_8500_A910?ip=192.168.5.24
Jun 4 15:05:52 oc8643715452 hp-check: io/hpmud/hpmud.c 702: invalid channel_close state
Jun 4 15:05:53 oc8643715452 hp-check: hp-check[1638]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Jun 4 15:05:56 oc8643715452 kernel: FIREWALL: IN=virbr0 OUT= MAC= SRC=192.168.122.1 DST=224.0.0.251 LEN=1104 TOS=0x00 PREC=0x00 TTL=255 ID=39489 DF PROTO=UDP SPT=5353 DPT=5353 LEN=108
4
Jun 4 15:05:56 oc8643715452 systemd: Stopping CUPS Printing Service...
Jun 4 15:05:56 oc8643715452 gnome-session: (gnome-settings-daemon:3424): color-plugin-WARNING **: failed to connect to device: Failed to connect to missing device /org/freedesktop/Col
orManager/devices/cups_Cups_PDF
Jun 4 15:05:56 oc8643715452 gnome-session: (gnome-settings-daemon:3424): color-plugin-WARNING **: failed to connect to device: Failed to connect to missing device /org/freedesktop/Col
orManager/devices/cups_deboel1c
Jun 4 15:05:56 oc8643715452 gnome-session: (gnome-settings-daemon:3424): color-plugin-WARNING **: failed to connect to device: Failed to connect to missing device /org/freedesktop/Col
orManager/devices/cups_deboel1c_confidential
Jun 4 15:05:56 oc8643715452 gnome-session: (gnome-settings-daemon:3424): color-plugin-WARNING **: failed to connect to device: Failed to connect to missing device /org/freedesktop/Col
Jun 4 15:05:56 oc8643715452 gnome-session: (gnome-settings-daemon:3424): color-plugin-WARNING **: failed to connect to device: Failed to connect to missing device /org/freedesktop/ColorManager/devices/cups_PostScript
Jun 4 15:05:56 oc8643715452 systemd: Started CUPS Printing Service.
Jun 4 15:05:56 oc8643715452 systemd: Starting CUPS Printing Service...
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:05:56 oc8643715452 colord: (colord:1803): Cd-WARNING **: failed to get session [pid 2077]: Unknown error -2
Jun 4 15:06:32 oc8643715452 acvpnagent[2246]: Function: tableCallbackHandler File: RouteMgr.cpp Line: 1681 Invoked Function: recv Return Code: 11 (0x0000000B) Description: unknown
Jun 4 15:10:01 oc8643715452 systemd: Started Session 54 of user root.
Jun 4 15:10:01 oc8643715452 systemd: Starting Session 54 of user root.
Jun 4 15:14:32 oc8643715452 kernel: FIREWALL: IN=enp0s25 OUT= MAC=01:00:5e:00:00:fb:40:61:86:79:68:2a:08:00 SRC=192.168.5.29 DST=224.0.0.251 LEN=69 TOS=0x00 PREC=0x00 TTL=255 ID=15959 PROTO=UDP SPT=5353 DPT=5353 LEN=49
Jun 4 15:15:01 oc8643715452 systemd: Started Session 56 of user root.
Jun 4 15:15:01 oc8643715452 systemd: Starting Session 56 of user root.
Jun 4 15:15:01 oc8643715452 systemd: Started Session 55 of user root.
Jun 4 15:15:01 oc8643715452 systemd: Starting Session 55 of user root.
Jun 4 15:18:25 oc8643715452 mozilla-thunderbird.desktop: [calBackendLoader] Using libical backend at /home/theurich/.thunderbird/4maln78a.default/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/components/libical-manifest
Jun 4 15:18:26 oc8643715452 gnome-session: (gnome-shell:3437): Gjs-WARNING **: JS ERROR: Error: can't convert "y" to an integer
Jun 4 15:18:26 oc8643715452 gnome-session: myAppIcon<.updateIconGeometry@/<email address hidden>/myDash.js:1363
Jun 4 15:18:26 oc8643715452 gnome-session: wrapper@resource:///org/gnome/gjs/modules/lang.js:169
Jun 4 15:18:26 oc8643715452 gnome-session: myAppIcon<.onWindowsChanged@/<email address hidden>/myDash.js:1354
Jun 4 15:18:26 oc8643715452 gnome-session: wrapper@resource:///org/gnome/gjs/modules/lang.js:169
Jun 4 15:20:01 oc8643715452 systemd: Started Session 57 of user root.
Jun 4 15:20:01 oc8643715452 systemd: Starting Session 57 of user root.
Jun 4 15:20:27 oc8643715452 mozilla-thunderbird.desktop: 1465046427514#011addons.update-checker#011WARN#011Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gtk-CRITICAL **: _gtk_text_layout_get_block_cursor: assertion 'layout != NULL' failed
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gtk-CRITICAL **: IA__gtk_text_layout_get_cursor_locations: assertion 'layout != NULL' failed
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gdk-CRITICAL **: gdk_window_invalidate_rect_full: assertion 'GDK_IS_WINDOW (window)' failed
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gdk-CRITICAL **: gdk_window_invalidate_rect_full: assertion 'GDK_IS_WINDOW (window)' failed
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gtk-CRITICAL **: _gtk_text_layout_get_block_cursor: assertion 'layout != NULL' failed
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gtk-CRITICAL **: IA__gtk_text_layout_get_cursor_locations: assertion 'layout != NULL' failed
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gdk-CRITICAL **: gdk_window_invalidate_rect_full: assertion 'GDK_IS_WINDOW (window)' failed
Jun 4 15:24:40 oc8643715452 firefox.desktop: (firefox:5515): Gdk-CRITICAL **: gdk_window_invalidate_rect_full: assertion 'GDK_IS_WINDOW (window)' failed
Jun 4 15:26:23 oc8643715452 kernel: FIREWALL: IN=enp0s25 OUT= MAC=54:ee:75:97:5b:70:24:65:11:65:9c:13:08:00 SRC=216.58.210.4 DST=192.168.5.135 LEN=40 TOS=0x00 PREC=0x00 TTL=59 ID=64813 PROTO=TCP SPT=443 DPT=44870 WINDOW=0 RES=0x00 RST URGP=0
Jun 4 15:26:23 oc8643715452 kernel: FIREWALL: IN=enp0s25 OUT= MAC=54:ee:75:97:5b:70:24:65:11:65:9c:13:08:00 SRC=216.58.210.4 DST=192.168.5.135 LEN=40 TOS=0x00 PREC=0x00 TTL=59 ID=64814 PROTO=TCP SPT=443 DPT=44870 WINDOW=0 RES=0x00 RST URGP=0
Jun 4 15:26:23 oc8643715452 kernel: FIREWALL: IN=enp0s25 OUT= MAC=54:ee:75:97:5b:70:24:65:11:65:9c:13:08:00 SRC=216.58.210.4 DST=192.168.5.135 LEN=40 TOS=0x00 PREC=0x00 TTL=59 ID=64815 PROTO=TCP SPT=443 DPT=44870 WINDOW=0 RES=0x00 RST URGP=0

orManager/devices/cups_deboel38
Jun 4 15:05:56 oc8643715452 gnome-session: (gnome-settings-daemon:3424): color-plugin-WARNING **: failed to connect to device: Failed to connect to missing device /org/freedesktop/Col
orManager/devices/cups_deboel38_confidential

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HPLIP Edit question
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Launchpad Janitor (janitor) said : 		#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Klaus Theurich (klaus-theurich) said : 		#2

problem still exists, any ideas out there?

Revision history for this message
Launchpad Janitor (janitor) said : 		#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.