Opensuse 13.1 hp-plugin hangs on install

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Hi,

Sorry for late response on this.

Please download the hplip-3.15.11-plugin.run file from here https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.15.11-plugin.run

Run below command in terminal and provide its terminal output here for analysis.

sh hplip-3.15.11-plugin.run - - -ig

Thanks,
Goutam

Hi!

Thanks for your response!

The script has written debug lines: hplip-plugin-install[10290]: debug: Password:
With root user: hp-plugin should not be run as root/superuser. Exiting.

My user is member of the lp and sys groups.

Laszlo

Can you let us know the python version getting used : python --version

Python 2.7.6

Thank you for providing python version.

I tried to reproduce the issue here in OpenSUSE 13.1 but unfortunately i am not able to reproduce it. For me the command 'sh hplip-3.15.11-plugin.run -- -ig' working fine without any hang at the password prompt.

I need your help to rood cause this issue.

Can you run the below command:

su -c " sed -i 's/"passwor\[dt\]:",/"passwor\[dt\]:" ,"Password:",/' /usr/share/hplip/base/utils.py

and re-run the command 'sh hplip-3.15.11-plugin.run -- -ig' and provide its complete terminal output here.

Thanks,
Goutam

I have tried again without success. Is it possible to the localization counts? My region is "hu" and the "Jelszó:" word means Password:

I have found two similar bugreports:

https://bugzilla.redhat.com/show_bug.cgi?id=1249414
http://forums.fedoraforum.org/showthread.php?t=306539

My output is:

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ?
hplip-plugin-install[5147]: debug: Jelszó:
hplip-plugin-install[5147]: debug: Jelszó:
hplip-plugin-install[5147]: debug: Jelszó:
^CTraceback (most recent call last):
  File "./plugin_install.py", line 184, in <module>
    if not installPlugin():
  File "./plugin_install.py", line 56, in installPlugin
    status, output = utils.run(cmd, passwordObj)
  File "/usr/share/hplip/base/utils.py", line 1276, in run
    i = child.expect(EXPECT_LIST)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1418, in expect
    timeout, searchwindowsize)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1433, in expect_list
    timeout, searchwindowsize)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1502, in expect_loop
    c = self.read_nonblocking(self.maxread, timeout)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 901, in read_nonblocking
    r, w, e = self.__select([self.child_fd], [], [], timeout)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1687, in __select
    return select.select(iwtd, owtd, ewtd, timeout)
KeyboardInterrupt
Signal caught, cleaning up

Hi Federbear,

Thank you for providing more information.

Ya this could be because of localization. Can you run the below command ,
su -c " sed -i 's/"passwor\[dt\]:",/"passwor\[dt\]:" ,"Jelszó:",/' /usr/share/hplip/base/utils.py"

and re-run the command 'sh hplip-3.15.11-plugin.run -- -ig' and let us know if it is able to take the password.

Thanks,
Goutam

Hi!

Nothing is changed.

The affected codeline:

"passwor[dt]:", "Jelszó:", "Password:", # en/de/it/ru

I have tried it with different values without influence.

regards,
federbear

Can you change the affected codeline to this:

"passwor[dt]:", u"Jelszó:", "Password:", # en/de/it/ru

(add a small 'u' in front of "Jelszó:")

Re-try the command :

sh hplip-3.15.11-plugin.run -- -ig

Finally I got prompt and the result:

"Executing installPlugin.py

Done."

Thanks for help!

Regaards,
federbear

Thanks goutam, that solved my question.