HPLIP

Device Communication error hp 8610

Asked by Pedro Henrique SIlveira Brum

Hello, im newer to using Linux and i have problems with my hp 8610. When i installed it was printing correctly. After some days its stopped print with the respective message " Device Communication error - Code 5012". Someone could help me please ?
Thanks

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow below steps and let us know the results.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue using below commands.
       => hp-setup -r (remove all print queues)

       => hp-setup

=>Try printing now.

Can you help with this problem?

Provide an answer of your own, or ask Pedro Henrique SIlveira Brum for more information if necessary.

To post a message you must log in.