hp laserjet P1108 is connected. hplip not detecting internet connection. Thus failed to install required plugin.

Asked by Pratik Kumar Das

Dear sir,
I am a new user of linux. I want to install P1108 in my UBUNTU 14.04. I installed the hplip 3.14.10. Now when I am going to print a test page, a pop-up appears saying that I need to install proprietary plug in.
Now I want to install the plugin through hp-doctor, but internet connection is not detected by hplip.
I am sending you the outputs of some commands. The printer is very much needey by me.
Thank you in advace..

$uname -a
Linux HPT 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

$hp-check -t
Saving output in log file: /home/pratik/Downloads/hplip-plugin/hp-check.log

HP Linux Imaging and Printing System (ver. 3.14.10)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball
(.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm,
etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above
cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux
 Host: HPT
 Proc: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux
 Distribution: ubuntu 14.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.14.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 14.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.14.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.10
html=/usr/share/doc/hplip-3.14.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=no
fax-build=no
dbus-build=yes
cups11-build=no
doc-build=no
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = false
last_upgraded_time = 1416737682
pending_upgrade_time = 0
latest_available_version = 3.14.10

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_P1108?serial=000000000Q86TGTZPR1a"
printer_name = HP-LaserJet-Professional-P1108
working_dir = /home/pratik/Desktop/ppd.run

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = Sunday 23 November 2014 17:08:35
version = 3.14.10

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
 gs Ghostscript REQUIRED 7.05 9.10 OK -
 network Network-wget OPTIONAL - 1.15 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
 dbus DBus REQUIRED - 1.6.18 OK -
 cups CUPS REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 3.0 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.4 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.19 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.6 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.10.4 OK -
 cups-devel CUPS-SDK REQUIRED - 1.7.2 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.23 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.7.2 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.8.2 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.14.10 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.14.10 OK -
 hpmudext IO-Extension REQUIRED - 3.14.10 OK -

-----------------------
| Scan Configuration |
-----------------------

error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
 error: scanext Scan-SANE-Extension REQUIRED - 3.14.10 MISSING 'scanext needs to be installed'

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------ ------------------------------
  hp:/usb/HP_LaserJet_Professional_P1108?ser HP LaserJet Professional P1108
  ial=000000000Q86TGTZPR1a

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP-LaserJet-Professional-P1108
------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1108?serial=000000000Q86TGTZPR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-P1108.ppd
PPD Description: HP LaserJet Professional p1108, hpcups 3.14.10, requires proprietary plugin
Printer status: printer HP-LaserJet-Professional-P1108 is idle. enabled since Sunday 23 November 2014 03:46:59 PMready to print
error: Required plug-in status: Not installed
Communication status: Good

--------------
| PERMISSION |
--------------

USB HP-LaserJet-Professional-P1108 Required - - OK Node:'/dev/bus/usb/003/003' Perm:' root lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Plug-in Status
--------------
error: Plug-ins need to be installed

Total Errors: 2
Total Warnings: 0

Run 'hp-doctor' command to prompt and fix the issues.
hp-check -t
Saving output in log file: /home/pratik/Downloads/hplip-plugin/hp-check.log

HP Linux Imaging and Printing System (ver. 3.14.10)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball
(.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm,
etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above
cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux
 Host: HPT
 Proc: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux
 Distribution: ubuntu 14.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.14.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 14.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.14.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.10
html=/usr/share/doc/hplip-3.14.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=no
fax-build=no
dbus-build=yes
cups11-build=no
doc-build=no
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = false
last_upgraded_time = 1416737682
pending_upgrade_time = 0
latest_available_version = 3.14.10

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_P1108?serial=000000000Q86TGTZPR1a"
printer_name = HP-LaserJet-Professional-P1108
working_dir = /home/pratik/Desktop/ppd.run

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = Sunday 23 November 2014 17:08:35
version = 3.14.10

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
 gs Ghostscript REQUIRED 7.05 9.10 OK -
 network Network-wget OPTIONAL - 1.15 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
 dbus DBus REQUIRED - 1.6.18 OK -
 cups CUPS REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 3.0 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.4 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.19 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.6 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.10.4 OK -
 cups-devel CUPS-SDK REQUIRED - 1.7.2 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.23 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.7.2 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.8.2 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.14.10 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.14.10 OK -
 hpmudext IO-Extension REQUIRED - 3.14.10 OK -

-----------------------
| Scan Configuration |
-----------------------

error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
 error: scanext Scan-SANE-Extension REQUIRED - 3.14.10 MISSING 'scanext needs to be installed'

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------ ------------------------------
  hp:/usb/HP_LaserJet_Professional_P1108?ser HP LaserJet Professional P1108
  ial=000000000Q86TGTZPR1a

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP-LaserJet-Professional-P1108
------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1108?serial=000000000Q86TGTZPR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-P1108.ppd
PPD Description: HP LaserJet Professional p1108, hpcups 3.14.10, requires proprietary plugin
Printer status: printer HP-LaserJet-Professional-P1108 is idle. enabled since Sunday 23 November 2014 03:46:59 PMready to print
error: Required plug-in status: Not installed
Communication status: Good

--------------
| PERMISSION |
--------------

USB HP-LaserJet-Professional-P1108 Required - - OK Node:'/dev/bus/usb/003/003' Perm:' root lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Plug-in Status
--------------
error: Plug-ins need to be installed

Total Errors: 2
Total Warnings: 0

Run 'hp-doctor' command to prompt and fix the issues.

Done.

$lsusb
Bus 002 Device 004: ID 03f0:034a Hewlett-Packard
Bus 002 Device 003: ID 03f0:0b4a Hewlett-Packard
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 03f0:002a Hewlett-Packard LaserJet P1102
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

with best regards
PRATIK

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last query:
Last reply:
Revision history for this message
Ani Balakrishnan (anib) said :
#1

Hi,

Try running command "hp-plugin -i -g " in super user mode in terminal. This will help to download the latest plugin file for the printer.

Let us know if you still facing issue.

Thanks and Regards
Ani Balakrishnan

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