HPLIP

Can't print through Network with my HP J6410 on Ubuntu 14.04

Asked by caeergo

I can't print anything through the network with my HPJ6410. I'm using Ubuntu 14.04 and Lubuntu 14.04. Having the problem with HPLIP-3.14.10. but also with the prior versions.
Scanner works fine through the network.

Any ideas how i can make it work?

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Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow below steps.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue using below commands.
       => hp-setup -r (remove all print queues)
       => hp-setup
=>Try printing now.

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option

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