HPLIP

Hp P1005 Asking for Driver plug-in every time I start the printer.

Asked by Mars Hexad

HP P1005 Asks for Driver Plug-in every time I start the printer. I follow the steps and I get a 'Plug-in Installation Fail' every time. I've gone to the help sites. I've manually installed the drivers via terminal, but the issue is unresolved. Suggestions would be appreciated.

Plug-in version: 3.14.6
Installed HPLIP version: 3.14.6
Number of files to install: 26

Traceback (most recent call last):
  File "./plugin_install.py", line 276, in <module>
    ok = installPlugin()
  File "./plugin_install.py", line 52, in installPlugin
    pluginObj = pluginhandler.PluginHandle()
  File "/usr/share/hplip/installer/pluginhandler.py", line 60, in __init__
    self.__plugin_state = PLUGIN_NOT_INSTALLED
NameError: global name 'PLUGIN_NOT_INSTALLED' is not defined
error: Plug-in install failed.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
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Solved by:
Sanjay Kumar
Solved:
Last query:
Last reply:
Revision history for this message
Best Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow below steps.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue using below commands.
       => hp-setup -r (remove all print queues)
      => su -c "hp-plugin"
             or
      => sudo hp-plugin (This will download right plugin)
       => hp-setup
=>Try printing now.

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option

Revision history for this message
Mars Hexad (cdn-air-male) said : 		#2

Thank you for this marvellously detailed response. I followed your instructions and it has resolved the issue.