HPLIP

cannot scan hp printer 3056a

Asked by Matt Chapman

I have gotten as far as the troubleshooting can get me. for some reason I cannot get my HP Deskjet to communicate back to ASUS to scan documents. printing and settings work fine. Thank you in advance.

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Matt Chapman (chappymonya1231) said : 		#1

fax info enter is grayed out and will not let me input.

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Sanjay Kumar (sanjay-kumar14) said : 		#2

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow below steps.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue using below commands.
       => hp-setup -r (remove all print queues)
      => su -c "hp-plugin"
             or
      => sudo hp-plugin (This will download right plugin)
       => hp-setup
=>Try printing and scanning now.

If this does not solve the problem then please paste the output of "hp-check -t " command here.

Thanks,
Sanjay

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