Question #253268 “probleme impression” : Questions : HPLIP

Revision history for this message

goutam kodu (goutam-hplip) said on 2014-08-18:

#1

Hi Francis,

Can you delete the existing print queue for this printer using command "hp-setup -i -r" in terminal and re-configure the print queue by running command "hp-setup -i -g" in terminal. If you still see "Device communication error" please provide us the terminal output of "hp-setup -i -g" command.

Also provide us the output of "lsusb -v" command.

Thanks & Regards,
Goutam

Revision history for this message

francis (francis-lecher) said on 2014-08-18:

#2

hi goutam

the hp-setup -i -g :
hp-setup -i -g

HP Linux Imaging and Printing System (ver. 3.14.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[8101]: debug: param=
hp-setup[8101]: debug: selected_device_name=None
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num Connection Description
            Type
  -------- ---------- ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)
  1 net Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ?

Using connection type: usb

hp-setup[8101]: debug:
DEVICE CHOOSER setup_fax=True, setup_print=True
hp-setup[8101]: debug: Cache miss: hp_laserjet_1000
hp-setup[8101]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[8101]: debug: Searching for section [hp_laserjet_1000] in file /usr/share/hplip/data/models/models.dat
hp-setup[8101]: debug: Found section [hp_laserjet_1000] in file /usr/share/hplip/data/models/models.dat
hp-setup[8101]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-setup[8101]: debug: Mode=0
Using device: hp:/usb/hp_LaserJet_1000?serial=0

Setting up device: hp:/usb/hp_LaserJet_1000?serial=0

hp-setup[8101]: debug: Model=hp_LaserJet_1000
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-setup[8101]: debug: (CUPS 1.2.x) Getting list of PPDs using CUPS_GET_PPDS...
hp-setup[8101]: debug: CUPS PPD base path = /usr/share/cups/model
hp-setup[8101]: debug: Foomatic PPD base path = /usr/share/ppd

---------------------
| PRINT QUEUE SETUP |
---------------------

Please enter a name for this print queue (m=use model name:'hp_LaserJet_1000'*, q=quit) ?m
Using queue name: hp_LaserJet_1000
Locating PPD file... Please wait.
hp-setup[8101]: debug: Matching PPD list to model laserjet_1000...
hp-setup[8101]: debug: Found match: drv:///hpcups.drv/hp-laserjet_1000.ppd
hp-setup[8101]: debug: Found match: drv:///hp/hpcups.drv/hp-laserjet_1000.ppd
hp-setup[8101]: debug: [('drv:///hpcups.drv/hp-laserjet_1000.ppd', []), ('drv:///hp/hpcups.drv/hp-laserjet_1000.ppd', [])]
hp-setup[8101]: debug: 2 matches found. Searching based on PDL: Host > PS > PCL/Other
hp-setup[8101]: debug: 2 matches found. Searching based on Filters: HPCUPS > HPIJS
hp-setup[8101]: debug: Selecting PPD: drv:///hpcups.drv/hp-laserjet_1000.ppd

Found PPD file: drv:///hpcups.drv/hp-laserjet_1000.ppd
Description:

Note: The model number may vary slightly from the actual model number on the device.

Does this PPD file appear to be the correct one (y=yes*, n=no, q=quit) ? q
lecher@pcfixe:~$ hp-setup -i -g

HP Linux Imaging and Printing System (ver. 3.14.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[8121]: debug: param=
hp-setup[8121]: debug: selected_device_name=None
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num Connection Description
            Type
  -------- ---------- ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)
  1 net Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ?

Using connection type: usb

hp-setup[8121]: debug:
DEVICE CHOOSER setup_fax=True, setup_print=True
hp-setup[8121]: debug: Cache miss: hp_laserjet_1000
hp-setup[8121]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[8121]: debug: Searching for section [hp_laserjet_1000] in file /usr/share/hplip/data/models/models.dat
hp-setup[8121]: debug: Found section [hp_laserjet_1000] in file /usr/share/hplip/data/models/models.dat
hp-setup[8121]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-setup[8121]: debug: Mode=0
Using device: hp:/usb/hp_LaserJet_1000?serial=0

Setting up device: hp:/usb/hp_LaserJet_1000?serial=0

hp-setup[8121]: debug: Model=hp_LaserJet_1000
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library status: 1
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-setup[8121]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-setup[8121]: debug: (CUPS 1.2.x) Getting list of PPDs using CUPS_GET_PPDS...
hp-setup[8121]: debug: CUPS PPD base path = /usr/share/cups/model
hp-setup[8121]: debug: Foomatic PPD base path = /usr/share/ppd

---------------------
| PRINT QUEUE SETUP |
---------------------

Please enter a name for this print queue (m=use model name:'hp_LaserJet_1000'*, q=quit) ?m
Using queue name: hp_LaserJet_1000
Locating PPD file... Please wait.
hp-setup[8121]: debug: Matching PPD list to model laserjet_1000...
hp-setup[8121]: debug: Found match: drv:///hpcups.drv/hp-laserjet_1000.ppd
hp-setup[8121]: debug: Found match: drv:///hp/hpcups.drv/hp-laserjet_1000.ppd
hp-setup[8121]: debug: [('drv:///hpcups.drv/hp-laserjet_1000.ppd', []), ('drv:///hp/hpcups.drv/hp-laserjet_1000.ppd', [])]
hp-setup[8121]: debug: 2 matches found. Searching based on PDL: Host > PS > PCL/Other
hp-setup[8121]: debug: 2 matches found. Searching based on Filters: HPCUPS > HPIJS
hp-setup[8121]: debug: Selecting PPD: drv:///hpcups.drv/hp-laserjet_1000.ppd

Found PPD file: drv:///hpcups.drv/hp-laserjet_1000.ppd
Description:

Note: The model number may vary slightly from the actual model number on the device.

Does this PPD file appear to be the correct one (y=yes*, n=no, q=quit) ?
Enter a location description for this printer (q=quit) ?
Enter additonal information or notes for this printer (q=quit) ?

Adding print queue to CUPS:
Device URI: hp:/usb/hp_LaserJet_1000?serial=0
Queue name: hp_LaserJet_1000
PPD file: drv:///hpcups.drv/hp-laserjet_1000.ppd
Location:
Information:
hp-setup[8121]: debug: Restarting CUPS...
hp-setup[8121]: debug: * Restarting Common Unix Printing System cupsd start-stop-daemon: warning: failed to kill 2328: Operation not permitted
cupsd: Child exited on signal 15
[fail]

hp-setup[8121]: debug: Restart CUPS returned: exit=0 output= * Restarting Common Unix Printing System cupsd start-stop-daemon: warning: failed to kill 2328: Operation not permitted
cupsd: Child exited on signal 15
[fail]

hp-setup[8121]: debug: addPrinter('hp_LaserJet_1000', 'hp:/usb/hp_LaserJet_1000?serial=0', '', '', 'drv:///hpcups.drv/hp-laserjet_1000.ppd', '')
hp-setup[8121]: debug: addPrinter() returned (0, successful-ok)
hp-setup[8121]: debug: {'hp:/usb/hp_LaserJet_1000?serial=0': ['hp_LaserJet_1000']}
hp-setup[8121]: debug: send_message() entered
hp-setup[8121]: debug: send_message() returning
error: Unable to communicate with device (code=12): hp:/usb/hp_LaserJet_1000?serial=0
hp-setup[8121]: debug: Exception: 2 (Device not found)
error: unable to open channel
Firmware download successful.

---------------------
| PRINTER TEST PAGE |
---------------------

Would you like to print a test page (y=yes*, n=no, q=quit) ? y

HP Linux Imaging and Printing System (ver. 3.14.6)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Unable to communicate with device (code=12): hp:/usb/hp_LaserJet_1000?serial=0
error: Unable to print to printer. Please check device and try again.

note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.

Done.

lsusb :
Bus 002 Device 002: ID 8087:8001 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8009 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 005: ID 04b8:012d Seiko Epson Corp. GT-F650 [GT-S600/Perfection V10/V100]
Bus 003 Device 008: ID 03f0:0517 Hewlett-Packard LaserJet 1000
Bus 003 Device 003: ID 046d:c52e Logitech, Inc.
Bus 003 Device 002: ID 0603:1602 Novatek Microelectronics Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lsusb -v
Bus 002 Device 002: ID 8087:8001 Intel Corp.
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 1 Single TT
  bMaxPacketSize0 64
  idVendor 0x8087 Intel Corp.
  idProduct 0x8001
  bcdDevice 0.00
  iManufacturer 0
  iProduct 0
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0002 1x 2 bytes
        bInterval 12

Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 0 Full speed (or root) hub
  bMaxPacketSize0 64
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0002 2.0 root hub
  bcdDevice 3.13
  iManufacturer 3
  iProduct 2
  iSerial 1
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0004 1x 4 bytes
        bInterval 12

Bus 001 Device 002: ID 8087:8009 Intel Corp.
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 1 Single TT
  bMaxPacketSize0 64
  idVendor 0x8087 Intel Corp.
  idProduct 0x8009
  bcdDevice 0.00
  iManufacturer 0
  iProduct 0
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0001 1x 1 bytes
        bInterval 12

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 0 Full speed (or root) hub
  bMaxPacketSize0 64
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0002 2.0 root hub
  bcdDevice 3.13
  iManufacturer 3
  iProduct 2
  iSerial 1
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0004 1x 4 bytes
        bInterval 12

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 3.00
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 3
  bMaxPacketSize0 9
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0003 3.0 root hub
  bcdDevice 3.13
  iManufacturer 3
  iProduct 2
  iSerial 1
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 31
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0004 1x 4 bytes
        bInterval 12
        bMaxBurst 0

Bus 003 Device 005: ID 04b8:012d Seiko Epson Corp. GT-F650 [GT-S600/Perfection V10/V100]
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 255 Vendor Specific Class
  bDeviceSubClass 255 Vendor Specific Subclass
  bDeviceProtocol 255 Vendor Specific Protocol
  bMaxPacketSize0 64
  idVendor 0x04b8 Seiko Epson Corp.
  idProduct 0x012d GT-F650 [GT-S600/Perfection V10/V100]
  bcdDevice 1.00
  iManufacturer 1
  iProduct 2
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
      Self Powered
    MaxPower 2mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 255
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 255

Bus 003 Device 008: ID 03f0:0517 Hewlett-Packard LaserJet 1000
lsusb: gconv.c:74: __gconv: Assertion `outbuf != ((void *)0) && *outbuf != ((void *)0)' failed.
Abandon (core dumped)

she printed a few sheets at a first installation, and nothing since
thanks

hi goutam

the hp-setup -i -g :
hp-setup -i -g

HP Linux Imaging and Printing System (ver. 3.14.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[8101]: debug: param=
hp-setup[8101]: debug: selected_device_name=None
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

Num       Connection  Description                                               
            Type                                                                  
  --------  ----------  ----------------------------------------------------------
  0*        usb         Universal Serial Bus (USB)                                
  1         net         Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ?

Using connection type: usb

hp-setup[8101]: debug: 
DEVICE CHOOSER setup_fax=True, setup_print=True
hp-setup[8101]: debug: Cache miss: hp_laserjet_1000
hp-setup[8101]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[8101]: debug: Searching for section [hp_laserjet_1000] in file /usr/share/hplip/data/models/models.dat
hp-setup[8101]: debug: Found section [hp_laserjet_1000] in file /usr/share/hplip/data/models/models.dat
hp-setup[8101]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-setup[8101]: debug: Mode=0
Using device: hp:/usb/hp_LaserJet_1000?serial=0

Setting up device: hp:/usb/hp_LaserJet_1000?serial=0

hp-setup[8101]: debug: Model=hp_LaserJet_1000
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soap.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/scan/plugins/bb_soapht.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/fax/plugins/fax_marvell.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/hbpl1.so library status: 1
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library file present.
hp-setup[8101]: debug: /usr/share/hplip/prnt/plugins/lj.so library status: 1
hp-setup[8101]: debug: (CUPS 1.2.x) Getting list of PPDs using CUPS_GET_PPDS...
hp-setup[8101]: debug: CUPS PPD base path = /usr/share/cups/model
hp-setup[8101]: debug: Foomatic PPD base path = /usr/share/ppd

---------------------
| PRINT QUEUE SETUP |
---------------------

Please enter a name for this print queue (m=use model name:'hp_LaserJet_1000'*, q=quit) ?m
Using queue name: hp_LaserJet_1000
Locating PPD file... Please wait.
hp-setup[8101]: debug: Matching PPD list to model  laserjet_1000...
hp-setup[8101]: debug: Found match: drv:///hpcups.drv/hp-laserjet_1000.ppd
hp-setup[8101]: debug: Found match: drv:///hp/hpcups.drv/hp-laserjet_1000.ppd
hp-setup[8101]: debug: [('drv:///hpcups.drv/hp-laserjet_1000.ppd', []), ('drv:///hp/hpcups.drv/hp-laserjet_1000.ppd', [])]
hp-setup[8101]: debug: 2 matches found. Searching based on PDL: Host > PS > PCL/Other
hp-setup[8101]: debug: 2 matches found. Searching based on Filters: HPCUPS > HPIJS
hp-setup[8101]: debug: Selecting PPD: drv:///hpcups.drv/hp-laserjet_1000.ppd