HPLIP

Fax resolution/quality results in page reduction

Asked by Larry

Although I do not have a method of testing this currently, it seems that when I send a Letter sized fax, the recipient receives a reduced version of the original. I am not sure to what all components play into this but it appears to have something to do with the resolution used by HPLIP when sending the fax. It appears that the default setting is fine which according to the PPD has a resolution of 200x200. Why is this resulting in a reduction of the original? If I change the resolution to standard (200x100 I think), the page seems to come out at the correct size on the receiving end.

One important thing to keep in mind here is that I have not seen this myself. The only place I have been sending faxes on a regular basis is our corporate office and the issue might be on their end.

Name : hplip
Arch : x86_64
Version: 2.7.12
Release: 4.fc8

HP Photosmart C7180 All-in-One connected via ethernet.

Linux Kernel: 2.6.23

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Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Larry,

If possible please email me a sample document that I can test with. You can find my email in my profile.

I tested this with a pdf file and it was faxed correctly. So a sample document that you know (or have been told) is a problem would help me a lot to reproduce. :)

Thanks!

Aaron

Revision history for this message
Larry (larryoleary) said : 		#2

I have sent some test faxes to a friend who sent them back to me in PDF
form to confirm that no resizing is occurring.

I will have to wait for the corporate office to confirm that the fax
image was reduced in size and if they can do so I may send them the same
test pages I sent a friend. This might confirm that the issue is the
receiving fax machine and has nothing to do with HPLIP.

For the moment, you can close this issue as you were not able to
reproduce it and I am not able to provide you with a document that is
known to cause the problem.

Thanks
Larry

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

Larry,

Thanks please update if this continues.

All the best,

A

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