My parents computer (Linux mint 13xfce with a hp psc 500 printer) has problems printing.
I have a "usr/lib/cups/filter/hpcups failed" error.
I have used the diagnose tool and pasted the output in a pastebin:
http://pastebin.com/cWj9DE9U
I do not understand what is in there, but does is has something to do with hplip?
(because of this:
118. ['\x1b[35;01mwarning: No display found.\x1b[0m',
119. '\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m',
120. "WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-5tEMaF/pkcs11: No such file or directory",
121. '\x1b[35;01mwarning: No display found.\x1b[0m',
122. '\x1b[31;01merror: hp-systray requires Qt4 GUI and DBus support. Exiting.\x1b[0m',
123. '\x1b[35;01mwarning: Unable to connect to dbus. Is hp-systray running?\x1b[0m',
124. '\x1b[31;01merror: Unable to communicate with device (code=12): hp:/par/PSC_500?device=/dev/parport0\x1b[0m',
125. '\x1b[31;01merror: Error opening device (Device not found).\x1b[0m',
126. ''],
)
from this pastebin, this is the error log:
478.Page 9 (Error log checkpoint):
479.{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
480. 'DefaultAuthType': 'Basic',
481. 'JobPrivateAccess': 'default',
482. 'JobPrivateValues': 'default',
483. 'MaxLogSize': '0',
484. 'SubscriptionPrivateAccess': 'default',
485. 'SubscriptionPrivateValues': 'default',
486. 'SystemGroup': 'lpadmin',
487. 'WebInterface': 'Yes',
488. '_debug_logging': '0',
489. '_remote_admin': '0',
490. '_remote_any': '0',
491. '_remote_printers': '0',
492. '_share_printers': '0',
493. '_user_cancel_any': '0'},
494. 'error_log_checkpoint': 61036L,
495. 'error_log_debug_logging_set': True}
496.Page 10 (Error log fetch):
497.{'error_log': ['D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
498. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 POST / HTTP/1.1',
499. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
500. 'D [26/May/2014:20:39:53 +0200] cupsdAuthorize: No authentication data provided.',
501. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 1.1 Get-Jobs 1',
502. 'D [26/May/2014:20:39:53 +0200] Get-Jobs ipp://localhost/printers/',
503. 'D [26/May/2014:20:39:53 +0200] [Job 19] Loading attributes...',
504. 'D [26/May/2014:20:39:53 +0200] [Job 20] Loading attributes...',
505. 'D [26/May/2014:20:39:53 +0200] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
506. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
507. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 POST / HTTP/1.1',
508. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
509. 'D [26/May/2014:20:39:53 +0200] cupsdAuthorize: No authentication data provided.',
510. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 1.1 Get-Jobs 1',
511. 'D [26/May/2014:20:39:53 +0200] Get-Jobs ipp://localhost/printers/',
512. 'D [26/May/2014:20:39:53 +0200] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
513. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
514. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 GET /admin/conf/cupsd.conf HTTP/1.1',
515. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
516. 'D [26/May/2014:20:39:53 +0200] cupsdAuthorize: No authentication data provided.',
517. 'D [26/May/2014:20:39:53 +0200] cupsdIsAuthorized: username=""',
518. 'D [26/May/2014:20:39:53 +0200] cupsdSendHeader: 14 WWW-Authenticate: Basic realm="CUPS", trc="y"',
519. 'D [26/May/2014:20:39:53 +0200] cupsdCloseClient: 14',
520. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
521. 'D [26/May/2014:20:39:53 +0200] cupsdAcceptClient: 14 from localhost (Domain)',
522. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 GET /admin/conf/cupsd.conf HTTP/1.1',
523. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
524. 'D [26/May/2014:20:39:53 +0200] cupsdAuthorize: Authorized as nel using PeerCred',
525. 'D [26/May/2014:20:39:53 +0200] cupsdIsAuthorized: username="nel"',
526. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
527. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 GET /admin/conf/cupsd.conf HTTP/1.1',
528. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
529. 'D [26/May/2014:20:39:53 +0200] cupsdAuthorize: Authorized as nel using PeerCred',
530. 'D [26/May/2014:20:39:53 +0200] cupsdIsAuthorized: username="nel"',
531. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
532. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 GET /admin/conf/cupsd.conf HTTP/1.1',
533. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
534. 'D [26/May/2014:20:39:53 +0200] cupsdAuthorize: Authorized as nel using PeerCred',
535. 'D [26/May/2014:20:39:53 +0200] cupsdIsAuthorized: username="nel"',
536. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
537. 'D [26/May/2014:20:39:53 +0200] cupsdReadClient: 14 PUT /admin/conf/cupsd.conf HTTP/1.1',
538. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
539. 'D [26/May/2014:20:39:53 +0200] cupsdAuthorize: Authorized as nel using PeerCred',
540. 'D [26/May/2014:20:39:53 +0200] cupsdIsAuthorized: username="nel"',
541. 'I [26/May/2014:20:39:53 +0200] Installing config file "/etc/cups/cupsd.conf"...',
542. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
543. 'D [26/May/2014:20:39:53 +0200] cupsdCloseClient: 14',
544. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
545. 'I [26/May/2014:20:39:53 +0200] Generating printcap /var/run/cups/printcap...',
546. 'D [26/May/2014:20:39:53 +0200] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"',
547. 'E [26/May/2014:20:39:53 +0200] Unknown directive SystemGroup on line 4 of /etc/cups/cupsd.conf.',
548. 'E [26/May/2014:20:39:53 +0200] Unknown directive JobPrivateAccess on line 88 of /etc/cups/cupsd.conf.',
549. 'E [26/May/2014:20:39:53 +0200] Unknown directive JobPrivateValues on line 89 of /etc/cups/cupsd.conf.',
550. 'E [26/May/2014:20:39:53 +0200] Unknown directive SubscriptionPrivateAccess on line 90 of /etc/cups/cupsd.conf.',
551. 'E [26/May/2014:20:39:53 +0200] Unknown directive SubscriptionPrivateValues on line 91 of /etc/cups/cupsd.conf.',
552. "W [26/May/2014:20:39:53 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HEWLETT-PACKARD-PSC-500-Gray..' already exists",
553. "W [26/May/2014:20:39:53 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HEWLETT-PACKARD-PSC-500-RGB..' already exists",
554. "W [26/May/2014:20:39:53 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HEWLETT-PACKARD-PSC-500' already exists"],
I do not know how to solve this.
Can you help me?
Many thanks in advance.
I have read this other topic about the same error:
https://answers.launchpad.net/hplip/+question/148909
but I do not know if it is somewhat the same.
