deskjet 3520 connected but not printing
New Deskjet 3520. Installed via the supplied CD on my Vista partition on my dual-boot laptop. Works fine via Vista. Then installed on my openSUSE 12.3 system with hplip 3.12.11. Everything looks ok except when printing I get message saying print completed ok but nothing comes off printer. Here's the output from hpcheck:
_______
Initializing. Please wait...
warning: suse-12.3 version is not supported. Using suse-12.2 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.7.10-1.28-desktop #1 SMP PREEMPT Mon Feb 3 14:11:15 UTC 2014 (c9a2c6c) GNU/Linux
Host: linux-1nqo.site
Proc: 3.7.10-1.28-desktop #1 SMP PREEMPT Mon Feb 3 14:11:15 UTC 2014 (c9a2c6c) GNU/Linux
Distribution: suse 12.3
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.12.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for suse distro 12.3 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.11
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-install=no
cups-ppd-
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
[plugin]
installed = 1
eula = 1
version = 3.12.11
Current contents of '~/.hplip/
[upgrade]
latest_
notify_upgrade = false
last_upgraded_time = 1401182442.82903
pending_
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/net/
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 27/05/14 10:48:51
version = 3.12.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
gs Ghostscript REQUIRED 7.05 9.06 OK -
network Network-wget OPTIONAL - - OK -
error: dbus DBus REQUIRED - 1.6.8 MISSING 'DBUS may not be installed or not running'
scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
error: policykit Admin-Policy-
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
cups CUPS REQUIRED 1.1 1.5.4 OK 'CUPS Scheduler is running'
-------
| General Dependencies |
-------
error: reportlab Python-PDF-Lib OPTIONAL 2.0 - MISSING 'reportlab needs to be installed'
error: libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 MISSING 'libcrypto needs to be installed'
error: pil Python-Image-Lib OPTIONAL - - MISSING 'pil needs to be installed'
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.6 OK -
error: libjpeg JPEG-Lib REQUIRED - - MISSING 'libjpeg needs to be installed'
libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
error: python-devel Python-SDK REQUIRED 2.2 2.7.3 MISSING 'python-devel needs to be installed'
pyqt4 Python-Qt4 REQUIRED 4.0 4.9.6 OK -
error: cups-devel CUPS-SDK REQUIRED - 1.5.4 MISSING 'cups-devel needs to be installed'
error: sane-devel SANE-SDK REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libusb USB-Lib REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane Scan-Lib REQUIRED - - OK -
error: cups-image CUPS-Image-Lib REQUIRED - 1.5.4 MISSING 'cups-image needs to be installed'
error: libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
python-xml Python-XML-Lib REQUIRED - 2.0.0 OK -
python-notify Desktop-
-------
| Compile Time Dependencies |
-------
error: gcc gcc-Compiler REQUIRED - - MISSING 'gcc needs to be installed'
libtool Build-tools REQUIRED - 2.4.2 OK -
error: make GNU-Build-tools REQUIRED 3.0 - MISSING 'make needs to be installed'
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.12.11 OK -
pcardext PhotoCard-Extension REQUIRED - 3.12.11 OK -
hpmudext IO-Extension REQUIRED - 3.12.11 OK -
-------
| Scan Configuration |
-------
hpaio HPLIP-SANE-Backend REQUIRED - 3.12.11 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.12.11 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Deskjet_3520
------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Deskjet 3520 Series hpijs, 3.12.11
Printer status: printer Deskjet_3520 is idle. enabled since Tue 27 May 2014 10:42:34 BSready to print
Communication status: Good
EPSON-Stylus-
-------
Type: Unknown
Device URI: usb://EPSON/
PPD: /etc/cups/
PPD Description: Epson Stylus Photo 830U - CUPS+Gutenprint v5.2.9
Printer status: printer EPSON-Stylus-
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK users sys lp video
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'dbus-1-devel' package is missing/
error: 'python-gobject2' package is missing/
error: 'openssl' package is missing/
error: 'libjpeg-devel' package is missing/
error: 'python-devel' package is missing/
error: 'python-xml' package is missing/
error: 'libpython2_7-1_0' package is missing/
error: 'cups-devel' package is missing/
error: 'cupsddk' package is missing/
error: 'sane-backends-
error: 'libusb-1_0-devel' package is missing/
error: 'libusb-1_0-0' package is missing/
error: 'cups-devel' package is missing/
error: 'net-snmp-devel' package is missing/
error: 'gcc-c++' package is missing/
error: 'make' package is missing/
Missing Optional Dependencies
-------
error: 'python-imaging' package is missing/
Total Errors: 17
Total Warnings: 1
Re-run 'hp-check --fix' command to prompt and fix the issues.
Done.
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Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Peter Duvall
- Solved:
- Last query:
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