Can't do duplex scanning

Hi,

Can you try below steps and let us know if issue is resolved or not?
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue using below commands.
       => hp-setup -r (remove all print queues)
       => hp-setup
=>Try printing/scanning now.

Please download and install latest HPLIP from www.hplip.net and try scanning.

Hey

First of all, I would like to thank you for your attention.

Well, I installed the new driver but it didn't solve the problem. Here's the new hp-check:

Saving output in log file: /home/alex/hp-check.log

HP Linux Imaging and Printing System (ver. 3.14.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 GNU/Linux
 Host: debian7
 Proc: 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 GNU/Linux
 Distribution: debian 7.5
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.14.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for debian distro 7.5 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.14.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.6
html=/usr/share/doc/hplip-3.14.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Arquivo ou diret?rio n?o encontrado

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 19-06-2014 17:32:58
version = 3.14.6

[upgrade]
latest_available_version = 3.14.6
notify_upgrade = true
last_upgraded_time = 1403197676.73995
pending_upgrade_time = 0

[last_used]
device_uri = "hp:/net/Officejet_Pro_8600?ip=192.168.25.64"
printer_name =
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.13.4 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
 dbus DBus REQUIRED - 1.6.8 OK -
 cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.13 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK -
 cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.22 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.7.2 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.14.6 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.14.6 OK -
 hpmudext IO-Extension REQUIRED - 3.14.6 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.14.6 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.14.6 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/net/Officejet_Pro_8600?ip=192.168.25.64' is a Hewlett-Packard Officejet_Pro_8600 all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Officejet_Pro_8600
------------------
Type: Printer
Device URI: hp:/net/Officejet_Pro_8600?ip=192.168.25.64
PPD: /etc/cups/ppd/Officejet_Pro_8600.ppd
PPD Description: HP Officejet Pro 8600, hpcups 3.12.6
Printer status: printer Officejet_Pro_8600 is idle. enabled since Qui 19 Jun 2014 14:25:32 BRT
 ready to print
Communication status: Good

--------------
| PERMISSION |
--------------

No errors or warnings.

Done.

Hi Alex,

Sorry for the delay in response. You must specify the number of pages to Scan in Xsane to perform duplex scanning. Suppose if you are feeding single page in ADF to perform Duplex Scan, you must set number of pages to scan as 2. Please try this and let us know.

Thanks and Regards,
Srikanth Lokare