unable to delete document and so unable to print any new documents

Asked by Helen Mackay

I am unable to print anything, I have one item in the queue waiting to print and I think this is stopping anything else printing I have tried to delete this item several times but it is still sat in the queue but the status shows as deleting, this has been the same since yesterday.

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Sarbeswar Meher (sarbeswar-meher) said :
#1

Run in terminal 'system-config-printer' and delete all the queues.

Create new queue. Run 'hp-toolbox' and see the status in Printer Control page. It should be started, If not, start the printer queue.

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