HP Device manager and XSane no longer recognizes printer and
I have Linux Mint KDE 13.
Everything was working fine (I purchased and installed our LaserJet Pro 200 color MFP M276nw printer successfully about a month or two ago). Today XSane no longer recognize the device (it was fine until now). Then I checked HP Device Manager and it no longer sees our printer. I can still print through CUPS.
I tried refreshing the device through the HP Device Manger and even using the manual device discovery with my ip address but that doesn't result in the printer being found either.
I ran 'hp=check -t' in a command line and received HP Notification message of:
HP_LaserJet_
Unsupported printer model (1900)
And for the fax I received a2nd message:
HP_LaserJet_
Unsupported printer model (1900)
I ran 'hp=check -t' in a terminal and received the following:
HP Device 0x122a at 002:008:
Device URI: hp:/usb/
error: Unsupported model: HP_LaserJet_
---------------
| USER GROUPS |
---------------
marc adm cdrom sudo dip plugdev lpadmin sambashare
error: User needs to be member of group 'lp' to enable print, scan & fax.
User member of group 'lpadmin'.
-----------
| SUMMARY |
-----------
error: 2 errors and/or warnings.
Please refer to the installation instructions at:
http://
Done.
marc@Mint ~ $
On a side note my e-mail (Thunderbird) was glitchy just before I tried XSane. I rebooted and my e-mail worked fine. It was after this that I tried XSane.
I do have HPLIP version 3.13.11 which I sucessfully downloaded when I sucessfully first installed my printer and scanner about a month or two ago.
Thanks in advance for your help with this.
Question information
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- Status:
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- For:
- HPLIP Edit question
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- Solved by:
- Sanjay Kumar
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