HPLIP

HP 6600 ADF don't work correctly

Asked by Luca

Hi,
i've installed an HP Officejet 6600 on an Ubuntu 13.04 desktop, with the 3.14.1 HPLIP drivers.
I've this problem with the ADF service:

When i start a scan with the ADF (programs tested: gscan2pdf and Xsane) alle the loaded pages go throught the ADF, but the software on the PC don't load the images.

- gscan2pdf remains stuck on the acquisition windows

- Xsane sometimes load only the first page and sometimes simply crash

It seems that the HPLIP software "log" all the scans but the scan softwares don't receive the images.

Thanks for any help

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Amarnath Chitumalla (amarnath-chitumalla) said : 		#1

Hi Luca,

Can you send us the log file to analyse the issue.

Before hand, try following steps.
--> remove the and configure the print queue using following commands

    $ hp-setup -r
    $ hp-setup

    $ xsane
       or
    $ hp-scan --adf

-->Is your system 64-bit machine? If so, scan libraries might copied into different location.
      --> copy libsane-hpaio files into libsane.so corresponding folder
      --> if /usr/lib64/sane folder exists, run following command

         $ sudo cp /usr/lib64/sane/libsane-hpaio* /usr/lib/sane

        --> if /usr/local/lib/sane folder exists, run following command

          $ sudo cp /usr/local/lib/sane/libsane-hpaio* /usr/lib/sane

--> if issue is not resolved, send us the following logs by creating bug report.
     $ sudo hp-logcapture
       or
     $ su -c 'hp-logcapture'

Thanks & Regards,
Amarnath

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Luca (luca-darkshark) said : 		#2

Hi,
thank you for your feedback

i've removed and configured the print queue as you wrote.
After that, with the command:

$ xsane
The Xsane program load, but when i start the scan i got the same problem described before

$ hp-scan --adf
The ADF works and a pdf file with all the scanned page is created.

The libsane-hpaio* files were altrady in the dir you wrote (I've a 32-bit machine)

It seems that the problem is in the interection between the softwares and the scanner.

In the menawhile could you please tell me if there is some instruction about the syntax for the hp-scan command so i can use it better (like the syntax to scan to jpg or to a specific foder etc etc.)

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Amarnath Chitumalla (amarnath-chitumalla) said : 		#3

Hi Luca,

'hp-scan --help' command shows options.
--> hp-scan using adf supports only pdf format.
--> hp-scan using glassbed supports jpg, png and pdf formats.

commands for ADF scan:-
$ hp-scan -r <resolution> -o <output file> --adf

commands for glassbed scan:-
$ hp-scan -r <resolution> -o <output file>

Options..........
resolutions:
        75
        100
        200
        300
        600
output file:
         /home/luca/test_scan.jpg
         /home/luca/test_scan.png
         /home/luca/test_scan.pdf
        etc.

Note:- In xsane, probably no. of scanned pages spin box is set to '1'.
If 1st spinbox value is 1, change to number of pages that you are scanning.

Thanks & Regards,
Amarnath

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