HP Deskjet 1000 j110a doesn't print

Asked by Julieta Mass

Hi! I installed my printer according to the instructions on http://hplipopensource.com/ (Install Wizard).
The printer is installed, but I can not print. I advised that it printed correctly, but does not.
The message error is unable to connecting device.

Excuse my English and I hope you can help me.

Julieta from Argentina.

-------------------------------------------------------------------------------------------
Printer model:
HP Deskjet 1000 j110a
-------------------------------------------------------------------------------------------
Linux version:
Linux julieta-machine 3.2.0-56-generic-pae #86-Ubuntu SMP Wed Oct 23 17:51:27 UTC 2013 i686 i686 i386 GNU/Linux
-------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------
julieta@julieta-machine:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 03f0:8811 Hewlett-Packard
Bus 001 Device 004: ID 054c:01bd Sony Corp. MRW62E Multi-Card Reader/Writer
Bus 002 Device 002: ID 04f3:0103 Elan Microelectronics Corp.

-------------------------------------------------------------------------------------------

julieta@julieta-machine:~$ hp-setup -i

HP Linux Imaging and Printing System (ver. 3.13.11)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num Connection Description
            Type
  -------- ---------- ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)
  1 net Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 0

Using connection type: usb

Using device: hp:/usb/Deskjet_1000_J110_series?serial=BR16BFD0WB05D2

Setting up device: hp:/usb/Deskjet_1000_J110_series?serial=BR16BFD0WB05D2

---------------------
| PRINT QUEUE SETUP |
---------------------

Please enter a name for this print queue (m=use model name:'Deskjet_1000_J110'*, q=quit) ?m
Using queue name: Deskjet_1000_J110
Locating PPD file... Please wait.

Found PPD file: drv:///hp/hpcups.drv/hp-deskjet_1000_j110_series.ppd
Description:

Note: The model number may vary slightly from the actual model number on the device.

Enter a location description for this printer (q=quit) ?julieta-machine
Enter additonal information or notes for this printer (q=quit) ?machine

Adding print queue to CUPS:
Device URI: hp:/usb/Deskjet_1000_J110_series?serial=BR16BFD0WB05D2
Queue name: Deskjet_1000_J110
PPD file: drv:///hp/hpcups.drv/hp-deskjet_1000_j110_series.ppd
Location: julieta-machine
Information:

---------------------
| PRINTER TEST PAGE |
---------------------

Would you like to print a test page (y=yes*, n=no, q=quit) ? y

HP Linux Imaging and Printing System (ver. 3.13.11)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Printing test page to printer Deskjet_1000_J110...
Test page has been sent to printer.

note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.

Done.

Done.

-------------------------------------------------------------------------------------------

julieta@julieta-machine:~$ hp-check -t
Saving output in log file: /home/julieta/hp-check.log

HP Linux Imaging and Printing System (ver. 3.13.11)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.2.0-56-generic-pae #86-Ubuntu SMP Wed Oct 23 17:51:27 UTC 2013 GNU/Linux
 Host: julieta-machine
 Proc: 3.2.0-56-generic-pae #86-Ubuntu SMP Wed Oct 23 17:51:27 UTC 2013 GNU/Linux
 Distribution: ubuntu 12.04
 Bitness: 32 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.13.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.13.11

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.11
html=/usr/share/doc/hplip-3.13.11
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No existe el archivo o el directorio

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1386351661
pending_upgrade_time = 0

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = hp:/usb/Deskjet_1000_J110_series?serial=BR16BFD0WB05D2
printer_name = Deskjet_1000_J110
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 06/12/13 15:27:35
version = 3.13.11

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.13.4 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
 dbus DBus REQUIRED - 1.4.18 OK -
 cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
 cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.22 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.6.3 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.13.11 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.13.11 OK -
 hpmudext IO-Extension REQUIRED - 3.13.11 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.13.11 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.13.11 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ---------------------------
  hp:/usb/Deskjet_1000_J110_series HP Deskjet 1000 J110 series
  ?serial=BR16BFD0WB05D2

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet_1000_J110
-----------------
Type: Printer
Device URI: hp:/usb/Deskjet_1000_J110_series?serial=BR16BFD0WB05D2
PPD: /etc/cups/ppd/Deskjet_1000_J110.ppd
PPD Description: HP Deskjet 1000 j110 Series, hpcups 3.13.11
Printer status: la impresora Deskjet_1000_J110 está imprimiendo Deskjet_1000_J110-112. Processing page 1...6 dic 2013 15:26:14 ART
Communication status: Good

--------------
| PERMISSION |
--------------

USB Deskjet_1000_J110 Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- rw- rw- r--'
No errors or warnings.

Done.

--------------------------------------------------------------------------------

julieta@julieta-machine:~$ hp-testpage

HP Linux Imaging and Printing System (ver. 3.13.11)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using printer: Deskjet_1000_J110

error: Unable to communicate with device (code=12): hp:/usb/Deskjet_1000_J110_series?serial=BR16BFD0WB05D2
error: Unable to print to printer. Please check device and try again.
error: Unable to communicate with printer Deskjet_1000_J110. Please check the printer and try again.

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