HPLIP

Scanning with the help of HP LaserJet m1217nfw MFP.

Asked by unixkd on 2013-09-10

1. Slackware 14.0 x86_64
2. HP LaserJet Professional m1217nfw Multifunction Printer
3. run 'hp-check -t'

HP Linux Imaging and Printing System (ver. 3.13.8)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

warning: distro is not found in AUTH_TYPES

The process hangs at this point.

:~$ xsane
Segmentation fault

~$ hp-scan

HP Linux Imaging and Printing System (ver. 3.13.8)
Scan Utility ver. 2.2

Using device: hpaio:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T2314MVPR1a

warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T2314MVPR1a
Opening connection to device...
error: SANE: Error during device I/O (code=9)

~$ sudo sane-find-scanner
Password:

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.
  # Also you need support for SCSI Generic (sg) in your operating system.
  # If using Linux, try "modprobe sg".

could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

But, :~$ scanimage -L
device `hpaio:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T2314MVPR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1217nfw_MFP all-in-one

:~$ sudo lsusb -v -d 03f0:

Bus 001 Device 005: ID 03f0:0e2a Hewlett-Packard
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x03f0 Hewlett-Packard
  idProduct 0x0e2a
  bcdDevice 1.00
  iManufacturer 1 Hewlett-Packard
  iProduct 2 HP LaserJet Professional M1217nfw MFP
  iSerial 3 000000000T2314MVPR1a
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 115
    bNumInterfaces 4
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
      Self Powered
    MaxPower 98mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 7 Printer
      bInterfaceSubClass 1 Printer
      bInterfaceProtocol 2 Bidirectional
      iInterface 4 Printer
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x01 EP 1 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 2
      bInterfaceProtocol 16
      iInterface 6 HP EWS
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0008 1x 8 bytes
        bInterval 12
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 2
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 7 HP SCAN
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x05 EP 5 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x85 EP 5 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 3
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 1
      bInterfaceProtocol 0
      iInterface 8 HP FAX
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x06 EP 6 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x86 EP 6 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x87 EP 7 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0008 1x 8 bytes
        bInterval 12
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x0001
  Self Powered

HPLIP Binary Plugin was successfully installed.

Question information

Language:: English Edit question

Status:: Answered

For:: HPLIP Edit question

Assignee:: No assignee Edit question

Last query:: 2013-09-10

Last reply:: 2013-09-12

Link existing bug

Revision history for this message

Amarnath Chitumalla (amarnath-chitumalla) said on 2013-09-12:

Hi,

As xsane is crashing, seems like some file might be corrupted. Can you please try following steps before hand

1) go to hplip-3.13.8 source directory
$ cd ~/Downloads/hplip-3.13.8

2) Install again hplip
$ ./configure --prefix=/usr --libdir=/usr/lib64
$ make clean
$ make
$ su -c 'make install'
$ su -c 'hp-plugin'

If still problem exists, please provide us following data
1) clear /var/log/syslog file (if exists)
$ su -c "cp /dev/null /var/log/syslog"

2) clear /var/log/messages file (if exists)
$ su -c "cp /dev/null /var/log/messages"

3) run hp-scan command output in debug mode
$ hp-scan -g

4) provide us /var/log/syslog file content(if exists)
5) provide us /var/log/messages file content(if exists)

Thanks & Regards,
Amarnath

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Scanning with the help of HP LaserJet m1217nfw MFP.

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