Mint 15 HP F2480 and CUPS image missing.

Asked by Dan H

1. Your Linux Distribution and version. Mint15
2. Your printer make/model. All In One F2480
3. If possible, run 'hp-check -t' and post the output.

Saving output in log file: /home/d/Desktop/hp-check.log

HP Linux Imaging and Printing System (ver. 3.13.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

warning: linuxmint-15 version is not supported. Using linuxmint-14 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.8.0-19-generic #29-Ubuntu SMP Wed Apr 17 18:16:28 UTC 2013 GNU/Linux
 Host: d-Aspire-xxxx
 Proc: 3.8.0-19-generic #29-Ubuntu SMP Wed Apr 17 18:16:28 UTC 2013 GNU/Linux
 Distribution: linuxmint 15

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.13.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for linuxmint distro 15 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.13.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 06/06/2013 16:19:34
version = 3.13.3

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs Ghostscript REQUIRED 7.05 9.07 OK -
 network Network-wget OPTIONAL - 1.14 OK -
 dbus DBus REQUIRED - 1.6.8 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
 policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
 cups CUPS REQUIRED 1.1 1.6.2 OK 'CUPS Scheduler is running'

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.6 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.4 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.10 OK -
 cups-devel CUPS-SDK REQUIRED - 1.6.2 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.23 OK -
 error: cups-image CUPS-Image-Lib REQUIRED - 1.6.2 MISSING 'cups-image needs to be installed'
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.7.3 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.13.3 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.13.3 OK -
 hpmudext IO-Extension REQUIRED - 3.13.3 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.13.3 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.13.3 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

lpstat
------
Type: Unknown
Device URI: No destinations added.

--------------
| PERMISSION |
--------------

error: groups user-groups Required - - MISSING lp

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'libcupsimage2-dev' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
None

USER GROUPS
-----------
error: lp groups need to be added for d user

Total Errors: 2
Total Warnings: 0

Re-run 'hp-doctor' command to prompt and fix the issues.

Done.

4. A detailed explanation of your problem.

error: A required dependency 'cups-image (CUPS image - CUPS image development files)' is still missing.

Question information

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Status:
Solved
For:
HPLIP Edit question
Assignee:
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Solved by:
Amarnath Chitumalla
Solved:
Last query:
Last reply:
Revision history for this message
Best Amarnath Chitumalla (amarnath-chitumalla) said :
#1

Hi Dan,

Please run 'hp-doctor' command in the terminal, it will install the missing cups-image package. or run "su -c 'apt-get install libcupsimage2-dev'" command in the terminal.

Probably cups-image package is removed during libjpeg package installation(i.e. libjpeg8-dev pacakge needs to be used instead of libjpeg62-dev package for jpeg dependency in linux mint 15). This linuxmint 15 is supported in latest hplip-3.13.5 version.

Thanks & Regards,
Amarnath

Revision history for this message
Dan H (slideallover) said :
#2

That did the trick Amarnath.
Thanks

Revision history for this message
Dan H (slideallover) said :
#3

Thanks Amarnath Chitumalla, that solved my question.