Can't print (deskjet 1000_J 110 on Kubuntu 13.04).

Hi Giorgos,

I have the same problem.

After upgrade from 12.10 to 13.04 hplip-gui was deleted.
Printer works! Today I want to clean cartridge, so I need hplip-gui.
I installed from software-center hplip-gui 3.13.3-1 and printer never prints.
It informs me to update to hplip-3.13.4. But after download hplip-3.13.4.run it tells me "not available for ubuntu 13.04".
I called the hp hotline. AAAAAAAAAAhhhhhhhhhhhhhhhhhhhhhh Timekiller.

I uninstalled hplip-gui 3.13.3-1, restart computer and printer works.

Nice Printing, Tobias

THANKS Tobias for your help!!! :-)

Indeed hplip-gui seems to be problematic. It's on the repositories, but synaptic can't see it any more.
Anyway, I don't think it's necessary since you can access cups control panel through the browser (http://localhost:631/), so I uninstalled it.

This didn't solved the problem and I'm still receiving the error "warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 13.04 version".
Manual installation don't seems to supported either.

According to hplip, 13.04 is not supported at all!!!
Really strange!
I hope hplip will support 13.04 at future versions.

Hi Giorgos,

Ubuntu 13.04 will be supported in HPLIP-3.13.5 version,
however you can install HPLIP-3.13.4 package on Ubuntu 13.04 by ignoring the Warning message.

Please follow the below steps:-
download HPLIP-3.13.4.run from http://hplipopensource.com/hplip-web/install/install/index.html

1) run hplip-3.13.4.run in terminal
$ sh hplip-3.13.4.run
--> ignore the "Auto Installation is not supprted for Ubutnu-13.04, Howevertrying to install using Ubuntu-12.10 version packages" and Press "y"
--> follow steps.

2) setup the device using "hp-setup" command.

If you find any issue, please post the installation output and "hp-check" command output here.

Thanks & Regards,
Amarnath

THANKS Amarnath!!! :-)

I installed it, but I still have the same error. Documents are waiting forever to be print.

Here's the installation console output:

sh hplip-3.13.4.run
Creating directory hplip-3.13.4
Verifying archive integrity... All good.
Uncompressing HPLIP 3.13.4 Self Extracting Archive..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 3.13.4)
HPLIP Installer ver. 5.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Fri-03-May-2013_09:51:04.log

\
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
error: ubuntu-13.04 version is not supported, so all dependencies may not be installed. However trying to install using ubuntu-12.10 version packages.

Press 'y' to continue auto installation. Press 'n' to quit auto instalation(y=yes, n=no*): y

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) : a

Initializing. Please wait...

INTRODUCTION
------------
This installer will install HPLIP version 3.13.4 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).

DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 13.04.

Is "Ubuntu 13.04" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y

ENTER USER PASSWORD
-------------------
Please enter the sudoer (giorgos)'s password:

INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information. Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive. During the install process you will be added to the lp and lpadmin group, please quit the installer before the setup stage, log out, log back in, and run hp-setup to complete the install.

Please read the installation notes. Press <enter> to continue or 'q' to quit:

RUNNING PRE-INSTALL COMMANDS
----------------------------
OK

CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.

RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)
OK

DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
HPLIP-3.13.4 exists, this may conflict with the new one being installed.
Do you want to ('i'= Remove and Install*, 'o'= Overwrite, 'q'= Quit)? :i
Starting uninstallation...
HPLIP uninstallation is completed

RUNNING POST-PACKAGE COMMANDS
-----------------------------
OK

RE-CHECKING DEPENDENCIES
------------------------
OK

PRE-BUILD COMMANDS
------------------
OK

BUILD AND INSTALL
-----------------
Running './configure --with-hpppddir=/usr/share/ppd/HP --libdir=/usr/lib --prefix=/usr --enable-udev-acl-rules --enable-qt4 --disable-libusb01_build --enable-doc-build --disable-cups-ppd-install --disable-foomatic-drv-install --disable-foomatic-ppd-install --disable-hpijs-install --disable-udev_sysfs_rules --disable-policykit --enable-cups-drv-install --enable-hpcups-install --enable-network-build --enable-dbus-build --enable-scan-build --enable-fax-build'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make clean'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make'
Please wait, this may take several minutes...
Command completed successfully.

Running 'sudo make install'
Please wait, this may take several minutes...
Command completed successfully.

Build complete.

POST-BUILD COMMANDS
-------------------
sudo /usr/sbin/usermod -a -Glp,lpadmin giorgos (Post-build step 1)

CLOSE HP_SYSTRAY
----------------
Sending close message to hp-systray (if it is currently running)...

HPLIP UPDATE NOTIFICATION
-------------------------
Do you want to check for HPLIP updates?. (y=yes*, n=no) : n

HPLIP UPDATE NOTIFICATION
-------------------------

RESTART OR RE-PLUG IS REQUIRED
------------------------------
If you are installing a USB connected printer, and the printer was plugged in when you started this installer, you will need to either
restart your PC or unplug and re-plug in your printer (USB cable only). If you choose to restart, run this command after restarting:
hp-setup (Note: If you are using a parallel connection, you will have to restart your PC. If you are using network/wireless, you can
ignore and continue).

Restart or re-plug in your printer (r=restart, p=re-plug in*, i=ignore/continue, q=quit) : r
note:
note: IMPORTANT! Make sure to save all work in all open applications before restarting!
Restart now (y=yes, n=no*, q=quit) ? y

And here's the check:

hp-check
Saving output in log file: /home/giorgos/hp-check.log

HP Linux Imaging and Printing System (ver. 3.13.4)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine
if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built
HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

warning: ubuntu-13.04 version is not supported. Using ubuntu-12.10 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.8.0-19-generic #29-Ubuntu SMP Wed Apr 17 18:16:28 UTC 2013 GNU/Linux
 Host: giorgos-desktop
 Proc: 3.8.0-19-generic #29-Ubuntu SMP Wed Apr 17 18:16:28 UTC 2013 GNU/Linux
 Distribution: ubuntu 13.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.13.4
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 13.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.13.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: ??? ??????? ?????? ?????? ? ?????????

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1367564112
pending_upgrade_time = 0
latest_available_version = 3.13.4

[settings]
systray_visible = 1
systray_messages = 0

[last_used]
device_uri = "hp:/usb/Deskjet_1000_J110_series?serial=CN19P21JTD05D2"
printer_name = Deskjet_1000_J110
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 03/05/2013 10:13:36
version = 3.13.4

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs Ghostscript REQUIRED 7.05 9.07 OK -
 network Network-wget OPTIONAL - 1.14 OK -
 dbus DBus REQUIRED - 1.6.8 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
 policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
 cups CUPS REQUIRED 1.1 1.6.2 OK 'CUPS Scheduler is running'

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.6 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.4 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.10 OK -
 cups-devel CUPS-SDK REQUIRED - 1.6.2 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.23 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.6.2 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.7.3 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.13.4 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.13.4 OK -
 hpmudext IO-Extension REQUIRED - 3.13.4 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.13.4 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.13.4 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ----------------------------------------------------- ---------------------------
  hp:/usb/Deskjet_1000_J110_series?serial=CN19P21JTD05D HP Deskjet 1000 J110 series
  2

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet_1000_J110
-----------------
Type: Printer
Device URI: hp:/usb/Deskjet_1000_J110_series?serial=CN19P21JTD05D2
PPD: /etc/cups/ppd/Deskjet_1000_J110.ppd
PPD Description: HP Deskjet 1000 j110 Series, hpcups 3.13.4
Printer Processing page 1...jet_1000_J110 is idle. enabled since Παρ 03 Μάι 2013 10:09:41 πμ EEST
Communication status: Good

--------------
| PERMISSION |
--------------

groups user-groups Required - - OK giorgos adm lp cdrom sudo dip plugdev lpadmin sambashare

USB Deskjet_1000_J110 Required - - OK Node:'/dev/bus/usb/001/002' Perm:' root lp rw- rw- rw- rw- r--'
warning: Device URI: (Makeuri FAILED)
No errors or warnings.

Done.

Turboprint could be a way. http://www.turboprint.info/
I have used it with an old canon printer and it is better than all you can find in the repos. But I don't know if it works with Deskjet 1000. It is not free, but you can test it free before buying.

You can also test my ppd file:
http://www.mobileandsurf.de/media/Deskjet_1000_J110.ppd

1) Nope! Turboprint doesn't support this model.

2) PPD didn't worked. Maybe I'm wrong, but from my experience, in order to work PPD files has to be created loaclly.

G. :-)

- Here you can have an look to my installed packages when I search "hp" in synaptic:
http://www.mobileandsurf.de/media/hp-pakete.png
So you can look at your installed packages if something missing.

- A way could be to delete all your printer configuration. Reboot (don't know if necessary). Then open printer config an then add a new printer.

- Ask Turboprint if they could add Deskjet 1000 to the supported printers.

- PPD: I thought there was a import function but I don't remember where.

Nice Testing

THANKS! :-)

1) Somehow synaptic doesn't anymore finds hplip from repositories. Maybe it's a synaptic bug.

2) I already uninstalled, deleted, rebooted etc. Nothing happens! :-)

3) Turboprint maybe an excellent product but I'm not ready to participate in a closed source product. No offence! :-)

4) I don't know either. :-)

Hi,

Can you send the logs to analyse the issue

1) run hp-logcapture command with root permissions.
$ sudo hp-logcapture

--> it generates the troubleshoot logs, attach logs by creating Bug report in this launchpad

Thanks & Regards,
Amarnath

Thanks! :-)

Done.

I have installed a fresh Xubuntu 13.04 and there is no problem with the printer. Plug and play.

You can test the printer without your PC.

Hold the button - open and close 4 times the printer - unhand the button.

Now the printer should print a little testpage.

The printer itself it is at working state.
At 12.10 still works as usual.

New hplip version, works fine here!

THANK YOU VERY MUCH!!! :-)

This solved the same problem in Ubuntu 13.04. Thanks for posting.