HPLIP

hplip devices not found M276nw

Asked by Claude

Try to install Laser Jet Pro 200 M276nw on Slackware 13.1 with HPLIP 3.10.2
hp-setup reply "error: No devices found on bus: net"

hp-setup-g 162.168.1.121
HP Linux Imaging and Printing System (ver. 3.10.2)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[24613]: debug: param=192.168.1.121
Searching for device...
hp-setup[24613]: debug: Trying IP address 192.168.1.121
hp-setup[24613]: debug: Found: hp:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.1.121
hp-setup[24613]: debug: hp:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.1.121: back_end:hp is_hp:True bus:net model:HP_LaserJet_200_colorMFP_M276nw serial: dev_file: host:192.168.1.121 zc: port:1
hp-setup[24613]: debug: Cache miss: hp_laserjet_200_colormfp_m276nw
hp-setup[24613]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[24613]: debug: Searching for section [hp_laserjet_200_colormfp_m276nw] in file /usr/share/hplip/data/models/models.dat
error: Device not found. Please make sure your printer is properly connected and powered-on.
hp-setup[24613]: debug: Starting GUI loop...

Done.

Sees the printer and then don't see it?

Claude

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Solved by:
Amarnath Chitumalla
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Amarnath Chitumalla (amarnath-chitumalla) said : 		#1

Hi,

This HP Laserjet Pro 200 Mfp M276nw was not supported in HPLIP-3.10.2 version, so please install latest HPLIP-3.13.3 from
http://hplipopensource.com/hplip-web/install/manual/distros/slackware.html

And try to setup the printer.

Thanks & Regards,
Amarnath

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Claude (prenom69) said : 		#2

I upgrade to hplip 3.13.3, but now I got this error:

hp-setup
Traceback (most recent call last):
  File "/usr/bin/hp-setup", line 45, in <module>
    from base import device, utils, tui, models, module, services, os_utils
  File "/usr/share/hplip/base/device.py", line 42, in <module>
    import status
  File "/usr/share/hplip/base/status.py", line 59, in <module>
    import hpmudext
ImportError: No module named hpmudext

Claude

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Best Amarnath Chitumalla (amarnath-chitumalla) said : 		#3

Hi Claude,

Is your system 64-bit machine?

If so, generally this issue happens during configuration time "--libdir=/usr/lib64" mightn't passed.

Proposal 1:-
1) check where hpmudext.so , hpmudext.la libraries are present
$ ls -l /usr/lib/python<version>/site-packages/hpmudext.*
e.g. if python version is 2.7, ls -l /usr/lib/python2.7/site-packages/hpmudext.*

$ ls -l /usr/lib64/python<version>/site-packages/hpmudext.*

--> if hpmudext.* files present in /usr/lib....... and not present in /usr/lib64...... location, copy these files /usr/lib64.... location
$ su -c 'cp /usr/lib/python<version>/site-packages/hpmudext.* /usr/lib64/python<version>/site-packages/ '

Proposal 2:-
Follow steps from http://hplipopensource.com/hplip-web/install/manual/distros/slackware.html

--> if still problem persists, please provide following information
$ hp-check
$ su -c 'find /usr -name hpmudext.so'

Thanks & Regards,
Amarnath

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Claude (prenom69) said : 		#4

Hi Amarnath,

My system is a 32-bits machine!
You make me think that I could have install a 64-bits package for hplip 3.13.3, so I remove it.
I then install the Tarball with command for 32-bits.
I run hp-setup as SU but it seem to have problem with "wgt".
I run it as normal user: BINGO!

Thank you very much for your help.

Claude