HPLIP

Diagnose HPLIP Driver

Asked by martik

Hello,
When I press button "Diagnose HPLIP Driver", I received this message "ubuntu python: io/hpmud/hpmud.c 223: invalid channel_open state, current io_mode=raw/uni service=HP-MESSAGE hp:/net/Deskjet_3510"
What this message means?

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HPLIP Edit question
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Solved by:
Sanjay Kumar
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Best Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Please follow following things and check if issue gets resolved.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue with the commands in the terminal mentioned below.
       => system-config-printer (remove all print queues)
      => su -c "hp-plugin"
             or
      => sudo hp-plugin (This will download right plugin)
       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing/Scanning now.

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

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martik (krba-m) said : 		#2

Thank you matik