No Wireless Communication with new 6520 Printer

Asked by Tom Spackman

I have a new laptop running Ubuntu 12.10 and a new 6520 printer. I downloaded and installed HPLIP-3.13.3, which is supposed to support this printer. When I connect the USB, the setup routine finds the printer and appears to install it. At the end of the setup, it displays 2 messages. One says the wireless setup was successfull. The other says an ethernet cable is attached and preventing communication with the printer. With the cable attached, the printer is recognized. When I disconnect the cable, it says there is a communication error.
Here is the putput from HP-Check.
What am I missing?
Thanks for the help!

hp-check[5360]: info: :
hp-check[5360]: info: :[01mHP Linux Imaging and Printing System (ver. 3.13.3)[0m
hp-check[5360]: info: :[01mDependency/Version Check Utility ver. 15.1[0m
hp-check[5360]: info: :
hp-check[5360]: info: :Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
hp-check[5360]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[5360]: info: :This is free software, and you are welcome to distribute it
hp-check[5360]: info: :under certain conditions. See COPYING file for more details.
hp-check[5360]: info: :
hp-check[5360]: info: :[01mNote: hp-check can be run in three modes:[0m
hp-check[5360]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[5360]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[5360]: info: :are installed to successfully compile HPLIP.
hp-check[5360]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro
hp-check[5360]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
hp-check[5360]: info: :has the proper dependencies installed to successfully run.
hp-check[5360]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode
hp-check[5360]: info: :will check both of the above cases (both compile- and run-time dependencies).
hp-check[5360]: info: :
hp-check[5360]: info: :Check types:
hp-check[5360]: info: :a. EXTERNALDEP - External Dependencies
hp-check[5360]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[5360]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[5360]: info: :d. [All are run-time checks]
hp-check[5360]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[5360]: info: :
hp-check[5360]: info: :Status Types:
hp-check[5360]: info: : OK
hp-check[5360]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[5360]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[5360]: info: :
hp-check[5360]: info: :
hp-check[5360]: info: :---------------
hp-check[5360]: info: :| SYSTEM INFO |
hp-check[5360]: info: :---------------
hp-check[5360]: info: :
hp-check[5360]: info: : Kernel: 3.5.0-25-generic #39-Ubuntu SMP Mon Feb 25 18:26:58 UTC 2013 GNU/Linux
 Host: Mycroft
 Proc: 3.5.0-25-generic #39-Ubuntu SMP Mon Feb 25 18:26:58 UTC 2013 GNU/Linux
 Distribution: ubuntu 12.10
hp-check[5360]: info: :
hp-check[5360]: info: :-----------------------
hp-check[5360]: info: :| HPLIP CONFIGURATION |
hp-check[5360]: info: :-----------------------
hp-check[5360]: info: :
hp-check[5360]: info: :HPLIP-Version: HPLIP 3.13.3
hp-check[5360]: info: :HPLIP-Home: /usr/share/hplip
hp-check[5360]: info: :HPLIP-Installation: Auto installation is supported for ubuntu distro 12.10 version
hp-check[5360]: info: :
hp-check[5360]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[5360]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.13.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.3
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

hp-check[5360]: info: :
hp-check[5360]: info: :[01mCurrent contents of '/var/lib/hp/hplip.state' file:[0m
hp-check[5360]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[5360]: info: :
hp-check[5360]: info: :[01mCurrent contents of '~/.hplip/hplip.conf' file:[0m
hp-check[5360]: info: :[upgrade]
notify_upgrade = true
last_upgraded_time = 1363228498
pending_upgrade_time = 0
latest_available_version = 3.13.3

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/Photosmart_6520_series?serial=CN28M153C805TZ"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 03/13/2013 23:23:50
version = 3.13.3

hp-check[5360]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[5360]: info: :
hp-check[5360]: info: :--------------------------
hp-check[5360]: info: :| External Dependencies |
hp-check[5360]: info: :--------------------------
hp-check[5360]: info: :
hp-check[5360]: info: : gs Ghostscript REQUIRED 7.05 9.06 OK -
hp-check[5360]: info: : network Network-wget OPTIONAL - 1.13.4 OK -
hp-check[5360]: info: : dbus DBus REQUIRED - 1.6.4 OK -
hp-check[5360]: info: : scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
hp-check[5360]: info: : policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
hp-check[5360]: info: : xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
hp-check[5360]: info: : cups CUPS REQUIRED 1.1 1.6.1 OK 'CUPS Scheduler is running'
hp-check[5360]: info: :
hp-check[5360]: info: :-------------------------
hp-check[5360]: info: :| General Dependencies |
hp-check[5360]: info: :-------------------------
hp-check[5360]: info: :
hp-check[5360]: info: : reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
hp-check[5360]: info: : libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
hp-check[5360]: info: : pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
hp-check[5360]: info: : pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 OK -
hp-check[5360]: info: : libjpeg JPEG-Lib REQUIRED - - OK -
hp-check[5360]: info: : libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
hp-check[5360]: info: : python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
hp-check[5360]: info: : python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
hp-check[5360]: info: : pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK -
hp-check[5360]: info: : cups-devel CUPS-SDK REQUIRED - 1.6.1 OK -
hp-check[5360]: info: : sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
hp-check[5360]: info: : libusb USB-Lib REQUIRED - 1.0 OK -
hp-check[5360]: info: : sane Scan-Lib REQUIRED - 1.0.23 OK -
hp-check[5360]: info: : cups-image CUPS-Image-Lib REQUIRED - 1.6.1 OK -
hp-check[5360]: info: : libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
hp-check[5360]: info: : python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
hp-check[5360]: info: : python-notify Desktop-notifications OPTIONAL - - OK -
hp-check[5360]: info: :
hp-check[5360]: info: :------------------------------
hp-check[5360]: info: :| Compile Time Dependencies |
hp-check[5360]: info: :------------------------------
hp-check[5360]: info: :
hp-check[5360]: info: : gcc gcc-Compiler REQUIRED - 4.7.2 OK -
hp-check[5360]: info: : libtool Build-tools REQUIRED - 2.4.2 OK -
hp-check[5360]: info: : make GNU-Build-tools REQUIRED 3.0 3.81 OK -
hp-check[5360]: info: :
hp-check[5360]: info: :----------------------
hp-check[5360]: info: :| Python Extentions |
hp-check[5360]: info: :----------------------
hp-check[5360]: info: :
hp-check[5360]: info: : cupsext CUPS-Extension REQUIRED - 3.13.3 OK -
hp-check[5360]: info: : pcardext PhotoCard-Extension REQUIRED - 3.13.3 OK -
hp-check[5360]: info: : hpmudext IO-Extension REQUIRED - 3.13.3 OK -
hp-check[5360]: info: :
hp-check[5360]: info: :-----------------------
hp-check[5360]: info: :| Scan Configuration |
hp-check[5360]: info: :-----------------------
hp-check[5360]: info: :
hp-check[5360]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.13.3 OK 'hpaio found in /etc/sane.d/dll.conf'
hp-check[5360]: info: : scanext Scan-SANE-Extension REQUIRED - 3.13.3 OK -
hp-check[5360]: info: :
hp-check[5360]: info: :------------------------------
hp-check[5360]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[5360]: info: :------------------------------
hp-check[5360]: info: :
hp-check[5360]: info: :No Scanner found.
hp-check[5360]: info: :
hp-check[5360]: info: :--------------------------
hp-check[5360]: info: :| DISCOVERED USB DEVICES |
hp-check[5360]: info: :--------------------------
hp-check[5360]: info: :
hp-check[5360]: info: :No devices found.
hp-check[5360]: info: :
hp-check[5360]: info: :---------------------------------
hp-check[5360]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[5360]: info: :---------------------------------
hp-check[5360]: info: :
hp-check[5360]: info: :
hp-check[5360]: info: :[01mPhotosmart-6520-series[0m
hp-check[5360]: info: :[01m----------------------[0m
hp-check[5360]: info: :Type: Printer
hp-check[5360]: info: :Device URI: hp:/usb/Photosmart_6520_series?serial=CN28M153C805TZ
hp-check[5360]: info: :PPD: /etc/cups/ppd/Photosmart-6520-series.ppd
hp-check[5360]: info: :PPD Description: HP Photosmart 6520 Series, hpcups 3.13.3
hp-check[5360]: info: :Printer status: printer Photosmart-6520-series disabled since Wed 13 Mar 2013 10:59:58 PM EDT -
 Unplugged or turned off
error: Unable to communicate with device (code=12): hp:/usb/Photosmart_6520_series?serial=CN28M153C805TZ
error: Device not found
error: Communication status: Failed
hp-check[5360]: info: :
hp-check[5360]: info: :
hp-check[5360]: info: :--------------
hp-check[5360]: info: :| PERMISSION |
hp-check[5360]: info: :--------------
hp-check[5360]: info: :
hp-check[5360]: info: :groups user-groups Required - - OK tom adm lp cdrom sudo dip plugdev lpadmin sambashare

hp-check[5360]: info: :
hp-check[5360]: info: :-----------
hp-check[5360]: info: :| SUMMARY |
hp-check[5360]: info: :-----------
hp-check[5360]: info: :
hp-check[5360]: info: :[01mMissing Required Dependencies[0m
hp-check[5360]: info: :[01m-----------------------------[0m
hp-check[5360]: info: :None
hp-check[5360]: info: :
hp-check[5360]: info: :[01mMissing Optional Dependencies[0m
hp-check[5360]: info: :[01m-----------------------------[0m
hp-check[5360]: info: :None

hp-check[5360]: info: :
hp-check[5360]: info: :Total Errors: 1
hp-check[5360]: info: :Total Warnings: 0
hp-check[5360]: info: :
hp-check[5360]: info: :
hp-check[5360]: info: :Done.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Amarnath Chitumalla
Solved:
Last query:
Last reply:
Revision history for this message
Best Amarnath Chitumalla (amarnath-chitumalla) said :
#1

Hi Tom,

Please follow below steps to setup wifi configuration.

1) Remove network cable from printer
2) connect USB cable to printer from system
3) run hp-setup
$ hp-setup
--> select 3rd option (Wireless connection)
--> follow steps
--> IP address will be displayed at the end

4) re- run setup with IP address
$ hp-setup <ip-address>
e.g. (assuming wifi- IP address is 16.1.2.20)
$ hp-setup 16.1.2.20

Now, printer can be accessed using wireless.

Thanks & Regards,
Amarnath

Revision history for this message
Tom Spackman (spack2000) said :
#2

That did it! Thanks for the help!

Tom

Revision history for this message
Tom Spackman (spack2000) said :
#3

Thanks Amarnath Chitumalla, that solved my question.