HP Update Manager doesn't work
Since a couple of days the HP Update Manager appears after login to tell me that "Latest Version of 3.13.2 is available". If I click on "download and install" a terminal opens and closes after 2 seconds without doing anything.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
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#1 |
Hi,
Currently which version of HPLIP installed in your system? We will into issue of dialog disappearing.
Meanwhile, please run hp-upgrade command in the terminal to upgrade to latest version .
$ hp-upgrade
Thanks & Regards,
Amarnath
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#2 |
Hi Amarnath,
> Currently which version of HPLIP installed in your system? We will into
> issue of dialog disappearing.
HPLIP-3.12.11
> $ hp-upgrade
It updated but Icannot print anymore because a printer plugin is missing
although I installed it several times (automatically and after
downloading it onto my computer)
I had that before but I cannot find the solution anymore.
--
Viele Grüße,
Hartmut
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#3 |
Hi Hartmut,
If plugin message is coming multiple time, please make following change in root mode.
$ chmod 755 /var/lib/hp
Thanks & Regards,
Amarnath
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#4 |
Hi Amarnath,
> $ chmod 755 /var/lib/hp
it was already set like this.
Anyway, after today's PC start everything works fine.
Linux goes Windows one more time.
Thank you, and you can close the question.
--
Viele Grüße,
Hartmut
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Globalisierung ist Imperialismus!
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#5 |
Marking as Solved as per the user comment.
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#6 |
Today I tried to update, but I got the following messages (in red):
RE-CHECKING DEPENDENCIES
-------
/sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
error: A required dependency 'make (make - GNU make utility to maintain
groups of programs)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
Upgrade Failed or Skipped.
And what is worse: I cannot print anymore.
What now?
--
Viele Grüße,
Hartmut Haase
Hungerhilfe: http://
Ohne Zensur suchen:
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Fremdwörter heißen so, weil sie den meisten Menschen fremd sind!
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#7 |
Hi Hartmut,
Let me know which linux distro is being used. please refer http://
If auto installation is not supported or failed for your distro, refer http://
Thanks & Regards,
Amarnath
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#8 |
Hi Amarnath,
> Let me know which linux distro is being used. please refer
> http://
Ubuntu 12.04
>
> If auto installation is not supported or failed for your distro, refer
> http://
> packages and installation instructions.
All packages mentioned there are installed.
Also the missing dependeny in the error message: make. How can I do
this: "re-run this installer"?
About once in a month I get the request to update the HP-software, and
it has ALWAYS worked until yesterday.
--
Viele Grüße,
Hartmut
Hungerhilfe: http://
Ohne Zensur suchen:
http://
Googeln ohne Google:
https:/
Das heutige Motto:
Ein Experte ist jemand, der die neuesten Mißverständnisse glaubt
statt die der vorherigen Generation.
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#9 |
Hi Hartmut,
You can disable the upgrade message by deselecting "hp-systray (hp logo seen in task manager)
For Make dependancy issue. Please install "build-essential" package.
$ sudo apt-get install build-essential
-->all dependencies should be installed by running auto installation ($sh hplip-3.13.11.run). if not, just follow below steps.
1) go to hplip-3.13.11 folder ( assuming hplip-3.13.11.run is downloaded to ~/Downloads folder, change accordingly).
$ cd ~/Downloads/
2) remove installation logs if any
$ rm hplip-install*.log
3) run installer in debug mode
$ python ./install.py -g
--> if same error occurs, attach hplip-install-<time data>.log by creating BUG in this launchpad.
Thanks & Regards,
Amarnath
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#10 |
Hi Amarnath,
eventually this
> $sh hplip-3.13.11.run
worked. Thank you.
--
Viele Grüße,
Hartmut
Hungerhilfe: http://
Ohne Zensur suchen:
http://
Googeln ohne Google:
https:/
Das heutige Motto:
Dem Groll des Augenblicks entsagen, erspart Verdruß von vielen Tagen.
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#11 |
Hi,
I got a message to install HPLIP-3.14.3. Following the instructions, it
end up with:
RE-CHECKING DEPENDENCIES
-------
|sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
error: A required dependency 'make (make - GNU make utility to maintain
groups of programs)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
Upgrade Failed or Skipped.
What is missing?
I'm running Xubuntu 13.10
--
Viele Grüße,
Hartmut Haase
Hungerhilfe: http://
Ohne Zensur suchen:
http://
Googeln ohne Google:
https:/
Das heutige Motto:
Manchmal glaube ich, das sicherste Zeichen für intelligentes Leben
irgendwo im
Universum ist, daß niemand versucht hat, mit uns Kontakt aufzunehmen.
(Calvin & Hobbes)
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#12 |
Hi Amarnath,
as you could help me last year, can you have a look at Question #251944
please?
--
Viele Grüße,
Hartmut
Hungerhilfe: http://
Ohne Zensur suchen:
http://
Googeln ohne Google:
https:/
Das heutige Motto:
Geld kommt mit Schritten und geht mit Sprüngen.
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#13 |
Please download the latest hplip 3.14.6 drivers from http://
'sh hplip-3.14.6.run' in terminal. This will auto install the hplip in your system.
Regard,
Goutam