HP Update Manager doesn't work

Asked by hha4491

Since a couple of days the HP Update Manager appears after login to tell me that "Latest Version of 3.13.2 is available". If I click on "download and install" a terminal opens and closes after 2 seconds without doing anything.

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HPLIP Edit question
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Amarnath Chitumalla (amarnath-chitumalla) said :
#1

Hi,

Currently which version of HPLIP installed in your system? We will into issue of dialog disappearing.

Meanwhile, please run hp-upgrade command in the terminal to upgrade to latest version .
$ hp-upgrade

Thanks & Regards,
Amarnath

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hha4491 (hha4491) said :
#2

Hi Amarnath,
> Currently which version of HPLIP installed in your system? We will into
> issue of dialog disappearing.
HPLIP-3.12.11
> $ hp-upgrade
It updated but Icannot print anymore because a printer plugin is missing
although I installed it several times (automatically and after
downloading it onto my computer)
I had that before but I cannot find the solution anymore.
--
Viele Grüße,
Hartmut

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Amarnath Chitumalla (amarnath-chitumalla) said :
#3

Hi Hartmut,

If plugin message is coming multiple time, please make following change in root mode.

$ chmod 755 /var/lib/hp

Thanks & Regards,
Amarnath

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hha4491 (hha4491) said :
#4

Hi Amarnath,
> $ chmod 755 /var/lib/hp
it was already set like this.
Anyway, after today's PC start everything works fine.
Linux goes Windows one more time.
Thank you, and you can close the question.
--
Viele Grüße,
Hartmut

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Amarnath Chitumalla (amarnath-chitumalla) said :
#5

Marking as Solved as per the user comment.

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hha4491 (hha4491) said :
#6

Today I tried to update, but I got the following messages (in red):
RE-CHECKING DEPENDENCIES
------------------------
/sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
error: A required dependency 'make (make - GNU make utility to maintain
groups of programs)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
Upgrade Failed or Skipped.

And what is worse: I cannot print anymore.
What now?
--
Viele Grüße,
Hartmut Haase

Hungerhilfe: http://www.thehungersite.com

Ohne Zensur suchen:
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Amarnath Chitumalla (amarnath-chitumalla) said :
#7

Hi Hartmut,

Let me know which linux distro is being used. please refer http://hplipopensource.com/hplip-web/install.html

If auto installation is not supported or failed for your distro, refer http://hplipopensource.com/hplip-web/install/manual/index.html for packages and installation instructions.

Thanks & Regards,
Amarnath

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hha4491 (hha4491) said :
#8

Hi Amarnath,
> Let me know which linux distro is being used. please refer
> http://hplipopensource.com/hplip-web/install.html
Ubuntu 12.04
>
> If auto installation is not supported or failed for your distro, refer
> http://hplipopensource.com/hplip-web/install/manual/index.html for
> packages and installation instructions.
All packages mentioned there are installed.
Also the missing dependeny in the error message: make. How can I do
this: "re-run this installer"?
About once in a month I get the request to update the HP-software, and
it has ALWAYS worked until yesterday.
--
Viele Grüße,
Hartmut

Hungerhilfe: http://www.thehungersite.com

Ohne Zensur suchen:
http://suche.amnesty-bergedorf.de
Googeln ohne Google:
https://www.startpage.com/deu

Das heutige Motto:
Ein Experte ist jemand, der die neuesten Mißverständnisse glaubt
statt die der vorherigen Generation.

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Amarnath Chitumalla (amarnath-chitumalla) said :
#9

Hi Hartmut,

You can disable the upgrade message by deselecting "hp-systray (hp logo seen in task manager)-->settings-->'check and notify HPLIP updates'"

For Make dependancy issue. Please install "build-essential" package.
$ sudo apt-get install build-essential

-->all dependencies should be installed by running auto installation ($sh hplip-3.13.11.run). if not, just follow below steps.

    1) go to hplip-3.13.11 folder ( assuming hplip-3.13.11.run is downloaded to ~/Downloads folder, change accordingly).

        $ cd ~/Downloads/hplip-3.13.11

     2) remove installation logs if any
        $ rm hplip-install*.log

     3) run installer in debug mode
       $ python ./install.py -g

--> if same error occurs, attach hplip-install-<time data>.log by creating BUG in this launchpad.

Thanks & Regards,
Amarnath

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hha4491 (hha4491) said :
#10

Hi Amarnath,
eventually this
> $sh hplip-3.13.11.run
worked. Thank you.
--
Viele Grüße,
Hartmut

Hungerhilfe: http://www.thehungersite.com

Ohne Zensur suchen:
http://suche.amnesty-bergedorf.de
Googeln ohne Google:
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Das heutige Motto:
Dem Groll des Augenblicks entsagen, erspart Verdruß von vielen Tagen.

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hha4491 (hha4491) said :
#11

Hi,
I got a message to install HPLIP-3.14.3. Following the instructions, it
end up with:

RE-CHECKING DEPENDENCIES
------------------------
|sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
sh: 0: getcwd() failed: No such file or directory
error: A required dependency 'make (make - GNU make utility to maintain
groups of programs)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
Upgrade Failed or Skipped.

What is missing?
I'm running Xubuntu 13.10
--
Viele Grüße,
Hartmut Haase

Hungerhilfe: http://www.thehungersite.com

Ohne Zensur suchen:
http://suche.amnesty-bergedorf.de
Googeln ohne Google:
https://www.startpage.com/deu

Das heutige Motto:
Manchmal glaube ich, das sicherste Zeichen für intelligentes Leben
irgendwo im
Universum ist, daß niemand versucht hat, mit uns Kontakt aufzunehmen.
(Calvin & Hobbes)

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hha4491 (hha4491) said :
#12

Hi Amarnath,
as you could help me last year, can you have a look at Question #251944
please?
--
Viele Grüße,
Hartmut

Hungerhilfe: http://www.thehungersite.com

Ohne Zensur suchen:
http://suche.amnesty-bergedorf.de
Googeln ohne Google:
https://www.startpage.com/deu

Das heutige Motto:
Geld kommt mit Schritten und geht mit Sprüngen.

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goutam (goutamkk) said :
#13

Please download the latest hplip 3.14.6 drivers from http://hplipopensource.com/hplip-web/gethplip.html and run command
'sh hplip-3.14.6.run' in terminal. This will auto install the hplip in your system.

Regard,
Goutam