HPLIP

trying to install hp officejet 4620 on ubuntu 12.04

Asked by khryss

i found the one question asked in june and some one answered that it would be supported in next release.
 i have the newest version of HPLIP and it still isint in the list is there anything i can do need to get it working.
it asks for a .ppd file for the printer ? where or how would i find one of those ?

thanks for any help

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Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.

=> Download and install the latest HPLIP release from

http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or

http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> run "hp-check --fix" command in the terminal if manual installation is done

=> Reconfigure print queue with the commands in the terminal mentioned below.

       => system-config-printer (remove all print queues)

      => su -c "hp-plugin"

             or

      => sudo hp-plugin (This will download right plugin)

       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)

=>Try printing now.

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

=>Document used for printing.

=>Scaned copy of printed document.

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option

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