HPLIP

crash at log in

Asked by Joseph W. Walker

HPLIP is set to display an icon on the system try, but only does so right after installation. After any reboot instead of showing the icon HPLIP issues a crash report.

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HPLIP Edit question
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Solved by:
Sanjay Kumar
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Best Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.

=> Download and install the latest HPLIP release from

http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or

http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> run "hp-check --fix" command in the terminal if manual installation is done

=> Reconfigure print queue with the commands in the terminal mentioned below.

       => system-config-printer (remove all print queues)

      => su -c "hp-plugin"

             or

      => sudo hp-plugin (This will download right plugin)

       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)

=> Try if print scan etc work fine.

=> Reboot the system

=> Now Check and let us know if issue is still seen.

Revision history for this message
Joseph W. Walker (josephw-walker) said : 		#2

This has solved the problem for now, but I do not know if it is a permanent fix, as this is I believe the second time I have followed this procedure. The first time it solved the problem for about a month, and then it reappeared.