HPLIP

hp-plugin fails with "error: PolicyKit support requires DBUS or "PolicyKit support files missing".

Asked by Christopher Judd

When I run hp-plugin (debian wheezy) it fails with "error: PolicyKit support requires DBUS or PolicyKit support files missing". How do i address this problem? I have the following installed:

ii debian-policy 3.9.3.1 all Debian Policy Manual and related documents
ii policykit-1 0.105-1 amd64 framework for managing administrative policies and privile
ii policykit-1-gnome 0.105-2 amd64 GNOME authentication agent for PolicyKit-1
ii cups-pk-helper 0.2.3-2 amd64 PolicyKit helper to configure cups with fine-grained privi

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Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Can you try following things.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer is not supported)

=> run "hp-check --fix" command in the terminal if manual installation is done

=> Reconfigure print queue with the commands in the terminal mentioned below.
       => system-config-printer (remove all print queues)
      => su -c "hp-plugin"
             or
      => sudo hp-plugin (This will download right plugin)
       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing now.

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Amarnath Chitumalla (amarnath-chitumalla) said : 		#2

Hi Christopher Judd,

Are DBUS packages installed?
If not, please install "libdbus-1-dev, python-qt4-dbus, python-dbus" packages.

Thanks & Regards,
Amarnath

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