HPLIP

photosmart 6510 on Ubuntu 12.04 media source problem

Asked by rogerdgill

Just upgraded and this problem has returned. It was solved after installation afew months ago but unfortunatly I cannot find the answer.
When printing 100x150 photo, media choice styas at Auto but prints from main tray.

Question information

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English Edit question
Status:
Solved
For:
HPLIP Edit question
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Solved by:
Sanjay Kumar
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Best Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.
=> Download and install the latest HPLIP release from http://hplipopensource.com/hplip-web/install/install/index.html (automatic) or http://hplipopensource.com/hplip-web/install/manual/index.html (manual, if automatic does not work)

=> run "hp-check --fix" command in the terminal if manual installation is done

=> Reconfigure print queue with the commands in the terminal mentioned below.
       => system-config-printer (remove all print queues)
       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing now.

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option

Revision history for this message
rogerdgill (roger-d-gill) said : 		#2

Many thanks - printer now working correctly again.
Roger