HP Linux Imaging and Printing

No system tray detected on this system

Asked by Leon Arundell on 2012-09-05

I recently upgraded to Precise Pangolin. After each startup, HPLIP Status Service now pops up the message, "No system tray detected on this system. Unable to start, exiting."

Aside from this message, my HP Officejet 6500 seems to still be operating OK.

How can I stop this message from appearing?

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last query:
2012-09-11
Last reply:
2012-09-24

Hi,

Please try following. Try to install "hplip-gui" package
$ sudo apt-get install hplip-gui

or
Install latest verison from HPLIP site @ http://hplipopensource.com/hplip-web/install/install/index.html

Thanks & Regards,
Amarnath

Thanks, Amarnath

I have installed the latest version of hplip-gui, but the message still
appears.

Any other ideas?

Leon

Hi Leon,

This message generally appears if "hp-systray" command is found and "/etc/xdg/autostart/hplip-systray.desktop" file present in the system.

Please check following commands:-
$ locate hp-systray
$ ll /etc/xdg/autostart/hplip-systray.desktop

--> if hp-systray is not present and /etc/xdg/autostart/hplip-systray.desktop file present, please remove "/etc/xdg/autostart/hplip-systray.desktop" file.
Or you can install full version from the HPLIP site @ http://hplipopensource.com/hplip-web/install/install/index.html

Thanks & Regards,
Amarnath

Hi Amarnath

I found hp-systray at /usr/bin/hp-systray

When I entered "ll /etc/xdg/autostart/hplip-systray.desktop" I got the message, "ll: command not found"

There is a file "hplip-systray.desktop" in the folder /etc/xdg/autostart.

What would you suggest I try next?

Leon

Can you please install the latest version of HPLIP from the site http://hplipopensource.com/hplip-web/install/install/index.html ?

Let us know if you are still facing the issue.

todd bailey (toddb) said : #6

yes

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