HPLIP

No system tray detected on this system

Asked by Leon Arundell

I recently upgraded to Precise Pangolin. After each startup, HPLIP Status Service now pops up the message, "No system tray detected on this system. Unable to start, exiting."

Aside from this message, my HP Officejet 6500 seems to still be operating OK.

How can I stop this message from appearing?

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Amarnath Chitumalla (amarnath-chitumalla) said : 		#1

Hi,

Please try following. Try to install "hplip-gui" package
$ sudo apt-get install hplip-gui

or
Install latest verison from HPLIP site @ http://hplipopensource.com/hplip-web/install/install/index.html

Thanks & Regards,
Amarnath

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Leon Arundell (leon-arundell-j) said : 		#2

Thanks, Amarnath

I have installed the latest version of hplip-gui, but the message still
appears.

Any other ideas?

Leon

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Amarnath Chitumalla (amarnath-chitumalla) said : 		#3

Hi Leon,

This message generally appears if "hp-systray" command is found and "/etc/xdg/autostart/hplip-systray.desktop" file present in the system.

Please check following commands:-
$ locate hp-systray
$ ll /etc/xdg/autostart/hplip-systray.desktop

--> if hp-systray is not present and /etc/xdg/autostart/hplip-systray.desktop file present, please remove "/etc/xdg/autostart/hplip-systray.desktop" file.
Or you can install full version from the HPLIP site @ http://hplipopensource.com/hplip-web/install/install/index.html

Thanks & Regards,
Amarnath

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Leon Arundell (leon-arundell-j) said : 		#4

Hi Amarnath

I found hp-systray at /usr/bin/hp-systray

When I entered "ll /etc/xdg/autostart/hplip-systray.desktop" I got the message, "ll: command not found"

There is a file "hplip-systray.desktop" in the folder /etc/xdg/autostart.

What would you suggest I try next?

Leon

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Sarbeswar Meher (sarbeswar-meher) said : 		#5

Can you please install the latest version of HPLIP from the site http://hplipopensource.com/hplip-web/install/install/index.html ?

Let us know if you are still facing the issue.

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todd bailey (toddb) said : 		#6

yes

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Patrick Bauer (42sisyphus) said : 		#7

I am new to linux. Have installed Ubuntu 18.04 on a Dell XPS 8300. and a HP Photosmart 8450 printer. The printer works a little but will not print two-sided copy. It prints both sides on the same side at the same time (sometimes) or the second side not at all. I have downloaded and run hplip-3.18.6.run. It gets almost to the end and gives me the message (in red) "error. No system tray detected on this system. Unable to start, exiting." Following your instructions in this thread, I, too, found that "hp-systray" is in the folder at /usr/bin/hp-systray and the command ll is "not found".I am very much a newbie at this, so any assistance will be greatly appreciated.

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Jason Moore (moorepants) said : 		#8

I'm also seeing this on Ubuntu 20.04 on various computers after some recent apt update/upgrade.

Can you help with this problem?

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