HP Linux Imaging and Printing

new printer (ase as last one)wont work

Asked by Susan Patterson on 2012-08-20

Bought a new HP officejet 7000 wide format printer. Same one that we previously had. hooked everything up and it will not work. Makes noises but wont print auto alignment pages or a setup page. Black ink blinks but have put in a new cartridge and it still does the same.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2012-08-20
Last reply:
2012-08-22
Susan Patterson (spatterson) said : #1

I dint think that I should have to install the software again. If so Ho do I uninstall and to install again.

Susan Patterson (spatterson) said : #2

same printer that we had.

Hi Susan Patterson,

If you are using other than Linux OSs, please contact HP total care @ www.hp.com.
If you are using Linux OS, Can you please run self healing command.
$ hp-check --fix

If problem still persists, please send us following command output.
$ hp-check

Installation steps are given in this site @ http://hplipopensource.com/hplip-web/install.html

Thanks & Regards,
Amarnath

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