HPLIP

hplip refuses to acknowledge printer on usb

Asked by Will Jagy

I upgraded to Ubuntu 12.04 yesterday. I have a printer, HP LaserJet P1606dn that has been working fine for a year. The printer stopped working. Last night i downloaded driver 3.12.6. I eventually managed to provide the missing plugin it had been complaining about. But now it just will not communicate with the printer. Jobs i send to the printer do not actually get printed, although they get added to a printer queue, which i then can clean out by clicking on the hp icon and choosing something or other.

Will Jagy
William C. Jagy
1104 Chaucer St. #4
Berkeley, CA 94702
510-644-4487

Note that the sh hplip-3.12.6.run command seemed to do quite well, in directory Downloads.

jagy@phobeusjunior:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 04a9:190a Canon, Inc. CanoScan LiDE 210
Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
jagy@phobeusjunior:~$
jagy@phobeusjunior:~$ echo "plugging printer back in"
plugging printer back in
jagy@phobeusjunior:~$
jagy@phobeusjunior:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 04a9:190a Canon, Inc. CanoScan LiDE 210
Bus 001 Device 007: ID 03f0:0a2a Hewlett-Packard
Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
jagy@phobeusjunior:~$
jagy@phobeusjunior:~$ hp-setup

HP Linux Imaging and Printing System (ver. 3.12.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb

Done.
jagy@phobeusjunior:~$
jagy@phobeusjunior:~$ date
Wed Aug 1 10:32:46 PDT 2012
jagy@phobeusjunior:~$

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Will Jagy
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Revision history for this message
Will Jagy (wcjagy) said : 		#1

possible relationship with existing bug reported at https://bugs.launchpad.net/hplip/+bug/1031419 where I found another command to try:
jagy@phobeusjunior:~/Downloads$ date
Wed Aug 1 11:24:05 PDT 2012
jagy@phobeusjunior:~/Downloads$
jagy@phobeusjunior:~/Downloads$ hp-probe -busb

HP Linux Imaging and Printing System (ver. 3.12.6)
Printer Discovery Utility ver. 4.1

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

--------------------
| DEVICE DISCOVERY |
 --------------------

warning: No devices found on the 'usb' bus. If this isn't the result you are expecting,
warning: check to make sure your devices are properly connected and powered on.

Done.
jagy@phobeusjunior:~/Downloads$

Note that I am not competent to fix this the way the guy reporting the bug did.

Revision history for this message
Will Jagy (wcjagy) said : 		#2

Oh, on the front of the computer proper it says HP Compaq, then there is a sticker on top that says
HP Compaq dx2300 Microtower

Revision history for this message
Will Jagy (wcjagy) said : 		#3

Today is Friday. I got home and just turned off the computer, turned off the power to it, unplugged the printer, and thought about things. After a while, I turned the power on for the computer, turned it on, logged in. I tried lsusb, nothing. Then I plugged in the printer, tried lsusb, still nothing. Then i pushed the on button for the printer, then lsusb said there was something HP at a usb. For no good reason, I tried lpq, and it gave these!!!!!!!!!!!
jagy@phobeusjunior:~/Desktop$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 04a9:190a Canon, Inc. CanoScan LiDE 210
Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 001 Device 005: ID 03f0:0a2a Hewlett-Packard
jagy@phobeusjunior:~/Desktop$
jagy@phobeusjunior:~/Desktop$ lpq
HP-LaserJet-Professional-P1606dn is ready
no entries
jagy@phobeusjunior:~/Desktop$
jagy@phobeusjunior:~/Desktop$ date
Fri Aug 3 13:05:43 PDT 2012
jagy@phobeusjunior:~/Desktop$

Then I said lpr filename.txt and it actually printed the file. After that i went wild and asked it to print from an application. Which it did. I then attempted hp-setup because I thought i was supposed to do that, I do not think that worked, but as long as I can print crap and scan other crap I am in acceptable shape.

Revision history for this message
david6 (andrew-dowden) said : 		#4

Duplicate of Bug #1094320 .

With need to 'remove' Smart Install, as discussed in Question #197678.

Should be resolved (?) by updating to latest HPLIP (3.13.3).