HP Laser Jet M1132 MFP in network with dynamic IP

Asked by Jolly Jumper

Hello everybody!

I don't know how to handle this. There is already a topic about the same printer and I tried all of the suggested tips, but it didn't work for me, so here is the situation:

- my Linux desktop is in a Laboratory network with dynamic IPs.
- the server is simple XP desktop with two printers connected
- Samba is correctly installed, I can exchange files with other computers in the network
- when I try to install one of those printers CUPS and the HP config tool delivers the same error

▼ Queue Name ▼ Description Location Make and Model Status
LaserJetM1132MFP Standard Lasi Lab HP LaserJet Professional m1132 MFP hpijs, 3.12.2, requires proprietary plugin Idle - "/usr/lib/cups/filter/foomatic-rip failed"

I am not a total noob in linux but neither a pro, I relly tried everything possible with my horizon but well it's too small thats why I ask for help.

Regards

Question information

Language:
Spanish Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Johannes Meixner (jsmeix) said :
#1

First and foremost provide the "hp-check -t" output as requested in
http://hplipopensource.com/hplip-web/support.html
so that others have abetter chance to understand
your particular setup.

To find out what the root cause could be
why "/usr/lib/cups/filter/foomatic-rip failed"
you need to inspect the CUPS debug messages.
You may have a look at
http://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue
how you can get CUPS debug messages.

Furthermore to find out whether or not it works to send data
via Samba to your printer share on your Windows XP machine
you may have a look at
http://en.opensuse.org/SDB:Printing_via_SMB_%28Samba%29_Share_or_Windows_Share
how you could send data manually to verify if it works or not.

Revision history for this message
Jolly Jumper (dakota2108) said :
#2

Hello Johannes,

thank you for the quick respond. A problem occurs when I run 'hp-check -t'. From the last position at the end of the post the check does not continue. I've installed the printer with CUPS. But on the other side, meanwhile something interesting occured. Since it is a printer server we use, I switched the printer and the other one, also from HP works without any problems. But since the desired one is faster and more ecological I really would prefer to use it.

HP Linux Imaging and Printing System (ver. 3.12.6)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux chriz-desktop 3.2.0-26-generic-pae #41-Ubuntu SMP Thu Jun 14 16:45:14 UTC 2012 i686 i686 i386 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.12.6 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-3.12.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1342633336
pending_upgrade_time = 0
latest_available_version = 3.12.6

[settings]
systray_visible = 2
systray_messages = 1

[last_used]
device_uri =
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 07/19/2012 15:27:54
version = 3.12.6

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

BlackJetddd
-----------
Type: Unknown
Device URI: smb://LASI/LASI13/HPColorLBlack
PPD: /etc/cups/ppd/BlackJetddd.ppd
PPD Description: HP Color LaserJet CM1015 Postscript (recommended)
Printer status: printer BlackJetddd is idle. enabled since Thu 19 Jul 2012 03:56:57 PM BRT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

Revision history for this message
Johannes Meixner (jsmeix) said :
#3

If I understand it correctly you provided the 'hp-check -t' output
(as far as you got it) for a HP Color LaserJet CM1015 PostScript printer
which is probably the one that works for you which is no surprise
because it is a PostScript printer.

But in your initial comment you reported an issue with a
HP LaserJet Professional m1132 MFP
that requires a proprietary plugin and for this device
"/usr/lib/cups/filter/foomatic-rip failed".

To help with the one that does not work for you,
the 'hp-check -t' output for the device where it does not work
would be needed together with CUPS debug messages
and preferably with your results when you try to send
data manually to its SMB share.

A reasonable suspicion:

Because the HP LaserJet Professional m1132 MFP requires a proprietary plugin
it might be that this device cannot be used when it is "hidden" behind
a SMB share which does not provide direct communication
with the device (and not at all bi-directional communication
which makes scanning totally impossible via a SMB share).

I assume such devices can only be used when directly accessible
(e.g. via USB or perhaps also via direct network access)
by the PC where the HPLIP software runs so that the HPLIP
software can do bi-directional communication with the device.

Can you help with this problem?

Provide an answer of your own, or ask Jolly Jumper for more information if necessary.

To post a message you must log in.