Question #20259 “unable to read Dot4ReverseReply with fc8/2.7.7 ...” : Questions : HPLIP

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Aaron Albright (albrigha-deactivatedaccount) said on 2007-12-18:

#1

Is it possible to install the latest release of hplip and retest? There have been a lot of changes since 2.7.7. If you continue to have problems run hp-check and post the output please.

Aaron

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Rich Rauenzahn (rich-shroop) said on 2007-12-18:

#2

I'd rather stay with the RPM for maintainability, but I'll check rpmforge to see if they have a later version.

Any hints as to why hp-check didn't work for me? I couldn't figure out which python module was missing. It was the import line where it tries to import dcheck from installer.

Rich

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Aaron Albright (albrigha-deactivatedaccount) said on 2007-12-18:

#3

Can you post the error you get when you run hp-check?

A

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Rich Rauenzahn (rich-shroop) said on 2007-12-18:

#4

Not without unfixing what I already fixed, so I'm reluctant to. It was a missing python module. Something like could not import from installer -- the line in the python code was something like 'from installer import dcheck'.

If I reinstall the 2.7.7 RPM's I'll run it again. otherwise, I think I'll wait until Fedora updates their FC8 hplip RPMs.

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Aaron Albright (albrigha-deactivatedaccount) said on 2007-12-18:

#5

Okay sorry I couldn't help more. It's hard to test the rpm's because we don't create them, and can't say for sure how/if they where modified.

If you need anything else feel free to post again.

A

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Rich Rauenzahn (rich-shroop) said on 2008-07-04:

#6

It's been a while and fedora has released 2.8.2 of hplip,so I upgraded, removed and readded printers, and I still get the error.

Actually, I'll state first I got this error:

Jul 4 09:40:40 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted
Jul 4 09:40:40 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/musb.c 603: invalid product id string ret=-1

Found some references on the web about removing and re-adding the entries, restarting hpssd, and cups, and that seemed to fix that. So, onto the next error:

Jul 4 10:31:09 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/dot4.c 330: invalid DOT4InitReply: cmd=60, result=e4#012, revision=53
Jul 4 10:31:09 tendo hp_color_LaserJet_2500?serial=777777777670: prnt/backend/hp.c 672: INFO: open print channel failed; will retry in 30 seconds...
Jul 4 10:32:24 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/dot4.c 254: unable to read Dot4ReverseReply data: Resource temporarily unavailable exp=3 act=0
Jul 4 10:32:24 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/dot4.c 330: invalid DOT4InitReply: cmd=b0, result=68#012, revision=f1
Jul 4 10:32:24 tendo hp_color_LaserJet_2500?serial=777777777670: prnt/backend/hp.c 672: INFO: open print channel failed; will retry in 30 seconds...
Jul 4 10:33:38 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/dot4.c 254: unable to read Dot4ReverseReply data: Resource temporarily unavailable exp=3 act=0
Jul 4 10:33:39 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/dot4.c 330: invalid DOT4InitReply: cmd=68, result=ee#012, revision=53
Jul 4 10:33:39 tendo hp_color_LaserJet_2500?serial=777777777670: prnt/backend/hp.c 672: INFO: open print channel failed; will retry in 30 seconds...
Jul 4 10:34:54 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/dot4.c 254: unable to read Dot4ReverseReply data: Resource temporarily unavailable exp=3 act=0
Jul 4 10:34:54 tendo hp_color_LaserJet_2500?serial=777777777670: io/hpmud/dot4.c 330: invalid DOT4InitReply: cmd=20, result=e2#012, revision=53
Jul 4 10:34:54 tendo hp_color_LaserJet_2500?serial=777777777670: prnt/backend/hp.c 672: INFO: open print channel failed; will retry in 30 seconds...

I don't know what the unknown printer is below, I assume it is some USB serial device I have (I have several), so we can ignore it.

HP Linux Imaging and Printing System (ver. 2.8.2)
Dependency/Version Check Utility ver. 13.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid ppd_dir value: /usr/share/cups/model/HP

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux tendo.shroop.net 2.6.24.7-92.fc8 #1 SMP Wed May 7 16:50:09 EDT 2008 i686 athlon i386 GNU/Linux

Distribution:
fedora 8

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.1 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7.3 installed

Checking for CUPS...
Status: scheduler is running
Version: 1.3.7

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.8.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------------------------- -------------------------------
  hp:/usb/hp_color_LaserJet_2500?serial=777777777670 HP color LaserJet 2500

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

hp_color_LaserJet_2500
----------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/hp_color_LaserJet_2500?serial=777777777670
PPD: /etc/cups/ppd/hp_color_LaserJet_2500.ppd
PPD Description: HP Color LaserJet 2500 v3010.107 Postscript (recommended)
Printer status: printer hp_color_LaserJet_2500 now printing hp_color_LaserJet_2500-417. enabled since Fri 04 Jul 2008 10:25:24 AM PDT
error: Device busy: hp:/usb/hp_color_LaserJet_2500?serial=777777777670
error: Device not found

Unknown
-------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: hal:///org/freedesktop/Hal/devices/usb_device_ffffffff_ffffffff_noserial_printer_noserial
PPD: /etc/cups/ppd/Unknown.ppd
PPD Description: Generic text-only printer
Printer status: printer Unknown is idle. enabled since Fri 29 Feb 2008 05:46:23 PM PST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x717 at 002:008:
    Device URI: hp:/usb/hp_color_LaserJet_2500?serial=777777777670
    Device node: /dev/bus/usb/002/008
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/008
# owner: root
# group: root
user::rw-
user:rrauenza:rw-
group::r--
group:lp:rw-
mask::rw-
other::r--

-----------
| SUMMARY |
-----------

error: 2 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

[rrauenza@tendo ~]$

[rrauenza@tendo ~]$ sudo /sbin/fuser /dev/bus/usb/002/008
/dev/bus/usb/002/008: 17380
[rrauenza@tendo ~]$ ps -elf | grep 17380
4 S lp 17380 17208 0 80 0 - 4782 - 10:25 ? 00:00:05 hp:/usb/hp_color_LaserJet_2500?serial=777777777670 417 root (stdin) 1 media=Letter finishings=3 number-up=1 job-uuid=urn:uuid:42916525-3bf7-33eb-6f69-95512e487b5d
0 S rrauenza 18195 6873 0 80 0 - 1012 - 10:42 pts/7 00:00:00 grep 17380
[rrauenza@tendo ~]$ sudo kill 17380
[rrauenza@tendo ~]$ hp-check