HP Installation under OpenSUSE 12.1: error: "The printer you are trying to setup requires a binary driver"
Hi all,
I installed our HP LaserJet Pro 300 color MFP M375nw on several OpenSUSE 11.4 until few months ago.
Today I can't install it both on 11.4 and 12.1.
My procedure was:
- using Yast, delete all hplip* installed packages
- add the repository: (with the proper openSUSE_XX.X path)
zypper ar http://
- install manually the hplip packages:
rpm -i http://
- intall the printer using hp-setup
Now, using the procedure listed above, I get a pop-up window that says
"Plug-in installation successful."
but when I press Ok another pop-up says
"The printer you are trying to setup requires a binary driver plug-in and it failed to install.
Please check your internet connection and try again.
Visit http://
Here below I listed the the logs of the two commands
hp-setup -g
hp-check -t
Thank you very much in advance for any help or advice!
Michele C.
### hp-setup -g #######
P Linux Imaging and Printing System (ver. 3.12.4)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
hp-setup[30434]: debug: param=
hp-setup[30434]: debug: selected_
hp-setup[30434]: debug: Sys.argv=
hp-setup[30434]: debug: Starting GUI loop...
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns)
hp-setup[30434]: debug: Probing bus: net
hp-setup[30434]: debug: Outgoing: (44)
hp-setup[30434]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[30434]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[30434]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[30434]: debug: Incoming: (330)
hp-setup[30434]: debug: 0000: 00 00 84 00 00 01 00 01 00 00 00 03 0f 5f 70 64 ............._pd
hp-setup[30434]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[30434]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[30434]: debug: 0030: 00 01 00 00 00 0a 00 2b 28 48 50 20 4c 61 73 65 .......+(HP Lase
hp-setup[30434]: debug: 0040: 72 4a 65 74 20 33 30 30 20 63 6f 6c 6f 72 4d 46 rJet 300 colorMF
hp-setup[30434]: debug: 0050: 50 20 4d 33 37 35 6e 77 20 28 38 46 37 30 31 39 P M375nw (8F7019
hp-setup[30434]: debug: 0060: 29 c0 0c c0 38 00 21 00 01 00 00 00 0a 00 10 00 )...8.!.........
hp-setup[30434]: debug: 0070: 00 00 00 23 8c 07 68 70 6c 6a 33 30 30 c0 21 c0 ...#..hplj300.!.
hp-setup[30434]: debug: 0080: 38 00 10 00 01 00 00 00 0a 00 af 09 74 78 74 76 8...........txtv
hp-setup[30434]: debug: 0090: 65 72 73 3d 31 08 71 74 6f 74 61 6c 3d 31 22 74 ers=1.qtotal=1"t
hp-setup[30434]: debug: 00a0: 79 3d 48 50 20 4c 61 73 65 72 4a 65 74 20 33 30 y=HP LaserJet 30
hp-setup[30434]: debug: 00b0: 30 20 63 6f 6c 6f 72 4d 46 50 20 4d 33 37 35 6e 0 colorMFP M375n
hp-setup[30434]: debug: 00c0: 77 29 70 72 6f 64 75 63 74 3d 28 48 50 20 4c 61 w)product=(HP La
hp-setup[30434]: debug: 00d0: 73 65 72 4a 65 74 20 33 30 30 20 63 6f 6c 6f 72 serJet 300 color
hp-setup[30434]: debug: 00e0: 4d 46 50 20 4d 33 37 35 6e 77 29 0b 70 72 69 6f MFP M375nw).prio
hp-setup[30434]: debug: 00f0: 72 69 74 79 3d 31 30 1e 61 64 6d 69 6e 75 72 6c rity=10.adminurl
hp-setup[30434]: debug: 0100: 3d 68 74 74 70 3a 2f 2f 68 70 6c 6a 33 30 30 2e =http://
hp-setup[30434]: debug: 0110: 6c 6f 63 61 6c 2e 05 6e 6f 74 65 3d 0d 54 72 61 local..note=.Tra
hp-setup[30434]: debug: 0120: 6e 73 70 61 72 65 6e 74 3d 54 08 42 69 6e 61 72 nsparent=T.Binar
hp-setup[30434]: debug: 0130: 79 3d 54 06 54 42 43 50 3d 54 c0 75 00 01 00 01 y=T.TBCP=T.u....
hp-setup[30434]: debug: 0140: 00 00 00 0a 00 04 c0 a8 00 67 .........g
hp-setup[30434]: debug: Response: ID=0 FLAGS=0x8400 Q=1 A=1 AUTH=0 ADD=3
hp-setup[30434]: debug: Q: _pdl-datastream
hp-setup[30434]: debug: PTR: HP LaserJet 300 colorMFP M375nw (8F7019)
hp-setup[30434]: debug: SRV: hplj300.local. TTL=16 PRI=0 WT=0 PORT=9100
hp-setup[30434]: debug: TXT: {'note': '', 'product': '(HP LaserJet 300 colorMFP M375nw)', 'ty': 'HP LaserJet 300 colorMFP M375nw', 'adminurl': 'http://
hp-setup[30434]: debug: A: 192.168.0.103
hp-setup[30434]: debug: Outgoing: (99)
hp-setup[30434]: debug: 0000: 00 00 00 00 00 01 00 01 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[30434]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[30434]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[30434]: debug: 0030: 00 01 00 00 ff ff 00 2b 28 48 50 20 4c 61 73 65 .......+(HP Lase
hp-setup[30434]: debug: 0040: 72 4a 65 74 20 33 30 30 20 63 6f 6c 6f 72 4d 46 rJet 300 colorMF
hp-setup[30434]: debug: 0050: 50 20 4d 33 37 35 6e 77 20 28 38 46 37 30 31 39 P M375nw (8F7019
hp-setup[30434]: debug: 0060: 29 c0 0c )..
hp-setup[30434]: debug: Outgoing: (99)
hp-setup[30434]: debug: 0000: 00 00 00 00 00 01 00 01 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[30434]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[30434]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[30434]: debug: 0030: 00 01 00 00 ff ff 00 2b 28 48 50 20 4c 61 73 65 .......+(HP Lase
hp-setup[30434]: debug: 0040: 72 4a 65 74 20 33 30 30 20 63 6f 6c 6f 72 4d 46 rJet 300 colorMF
hp-setup[30434]: debug: 0050: 50 20 4d 33 37 35 6e 77 20 28 38 46 37 30 31 39 P M375nw (8F7019
hp-setup[30434]: debug: 0060: 29 c0 0c )..
hp-setup[30434]: debug: Found 1 devices
hp-setup[30434]: debug: Cache miss: hp_laserjet_
hp-setup[30434]: debug: Reading file: /usr/share/
hp-setup[30434]: debug: Searching for section [hp_laserjet_
hp-setup[30434]: debug: Found section [hp_laserjet_
hp-setup[30434]: debug: hp:/net/
hp-setup[30434]: debug: hp:/net/
hp-setup[30434]: debug: hp:/net/
hp-setup[30434]: debug: Unable to open file installer/
hp-setup[30434]: debug: []
hp-setup[30434]: debug: Unable to open file /var/lib/
hp-setup[30434]: debug: Plugin is not installed
hp-setup[30434]: debug: hp-plugin -u --required --reason 64 To_install_
hp-setup[30434]: debug:
HP Linux Imaging and Printing System (ver. 3.12.4)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
/
hp-setup[30434]: debug: Checking for network connection...
-
hp-setup[30434]: debug:Downloading configuration file from: http://
|
hp-setup[30434]: debug:Checking for network connection...
Downloading plug-in from: http://
\
hp-setup[30434]: debug:|
hp-setup[30434]: debug:/
hp-setup[30434]: debug:-
hp-setup[30434]: debug:\
hp-setup[30434]: debug:|
hp-setup[30434]: debug:/
hp-setup[30434]: debug:-
hp-setup[30434]: debug:\
hp-setup[30434]: debug:|
hp-setup[30434]: debug/
hp-setup[30434]: debug:-
hp-setup[30434]: debug:Receiving digital keys: /usr/bin/gpg --no-permission
Verifying archive integrity... All good.
Uncompressing HPLIP 3.12.4 Plugin Self Extracting Archive.
hp-setup[30434]: debug:
HP Linux Imaging and Printing System (ver. 3.12.4)
Plugin Installer ver. 3.0
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Plug-in version: 3.12.4
Installed HPLIP version: 3.12.4
Number of files to install: 36
hp-setup[30434]: debug:
Done.
Plug-in installation successful.
hp-setup[30434]: debug:
Done.
hp-setup[30434]: debug: Unable to open file /var/lib/
hp-setup[30434]: debug: Plugin is not installed
Done.
### hp-check -t #######
HP Linux Imaging and Printing System (ver. 3.12.4)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux mephisto 3.1.10-1.9-desktop #1 SMP PREEMPT Thu Apr 5 18:48:38 UTC 2012 (4a97ec8) x86_64 x86_64 x86_64 GNU/Linux
Distribution:
suse 12.1
Checking Python version...
OK, version 2.7.2 installed
Checking PyQt 4.x version...
OK, version 4.8.5 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.5.3
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.2
-------
| COMPILE AND RUNTIME DEPENDENCIES |
-------
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 3.12.4 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.4
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-install=no
cups-ppd-
internal-tag=3.12.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: File o directory non esistente
Current contents of '~/.hplip/
error: Could not access file: File o directory non esistente
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
lpstat
------
Type: Unknown
Device URI: No destinations added.
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
---------------
| USER GROUPS |
---------------
root
-----------
| SUMMARY |
-----------
error: 1 error or warning.
Please refer to the installation instructions at:
http://
Done.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Amarnath Chitumalla
- Solved:
- Last query:
- Last reply: