HPLIP

hplip Device Communication error on Ubuntu

Asked by Mike Forsee.

I have a new instance of Ubunta and installed hplip to reach my network-attached Officejet pro 8500 all-in-one. Setup seemed to find the device, it added both the (Fax) and (Printer) to the device list, but I get the pop-up saying "Device communication error (5012)".

1) I'm runnging Ubuntu 12.04 LTS

2) I have an HP Officejet Pro 8500 A910 (Network) -- (as listed on my Windows system.)

3)col4c@Ubuntu-ThinkPad-T61:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.12.4)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux Ubuntu-ThinkPad-T61 3.2.0-24-generic-pae #39-Ubuntu SMP Mon May 21 18:54:21 UTC 2012 i686 i686 i386 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.12.4 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hpfax:/net/Officejet_Pro_8500_A910?zc=dhcppc1"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 06/07/2012 10:43:06
version = 3.12.4

[upgrade]
notify_upgrade = true
last_upgraded_time = 1339086350
pending_upgrade_time = 0
latest_available_version = 3.12.4

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Officejet_Pro_8500_A910
-----------------------
Type: Printer
Device URI: hp:/net/Officejet_Pro_8500_A910?zc=dhcppc1
PPD: /etc/cups/ppd/Officejet_Pro_8500_A910.ppd
PPD Description: HP Officejet Pro 8500 a910, hpcups 3.12.2
Printer status: printer Officejet_Pro_8500_A910 is idle. enabled since Thu 07 Jun 2012 06:42:40 AM MDT
error: Unable to communicate with device (code=12): hp:/net/Officejet_Pro_8500_A910?zc=dhcppc1
error: unable to open channel
error: Communication status: Failed

Officejet_Pro_8500_A910_2
-------------------------
Type: Printer
Device URI: hp:/net/Officejet_Pro_8500_A910?zc=dhcppc1
PPD: /etc/cups/ppd/Officejet_Pro_8500_A910_2.ppd
PPD Description: HP Officejet Pro 8500 a910, hpcups 3.12.2
Printer status: printer Officejet_Pro_8500_A910_2 is idle. enabled since Thu 07 Jun 2012 10:28:39 AM MDT
error: Unable to communicate with device (code=12): hp:/net/Officejet_Pro_8500_A910?zc=dhcppc1
error: unable to open channel
error: Communication status: Failed

Officejet_Pro_8500_A910_fax
---------------------------
Type: Fax
Device URI: hpfax:/net/Officejet_Pro_8500_A910?zc=dhcppc1
PPD: /etc/cups/ppd/Officejet_Pro_8500_A910_fax.ppd
PPD Description: HP Fax4 hpcups
Printer status: printer Officejet_Pro_8500_A910_fax is idle. enabled since Tue 05 Jun 2012 11:01:47 AM MDT
error: Unable to communicate with device (code=12): hpfax:/net/Officejet_Pro_8500_A910?zc=dhcppc1
error: unable to open channel
error: Communication status: Failed

Officejet_Pro_8500_A910_fax_2
-----------------------------
Type: Fax
Device URI: hpfax:/net/Officejet_Pro_8500_A910?zc=dhcppc1
PPD: /etc/cups/ppd/Officejet_Pro_8500_A910_fax_2.ppd
PPD Description: HP Fax4 hpcups
Printer status: printer Officejet_Pro_8500_A910_fax_2 is idle. enabled since Thu 07 Jun 2012 10:28:39 AM MDT
error: Unable to communicate with device (code=12): hpfax:/net/Officejet_Pro_8500_A910?zc=dhcppc1
error: unable to open channel
error: Communication status: Failed

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/net/Officejet_Pro_8500_A910?zc=dhcppc1' is a Hewlett-Packard Officejet_Pro_8500_A910 all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
---------------

col4c adm lp cdrom sudo dip plugdev lpadmin sambashare

-----------
| SUMMARY |
-----------

error: 4 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

4) Explanation of problem: Device communication error (5012)

5) Recreation:
  1- Install Ubuntu 12.04 LTS
  2- Install hplip from the "Apps available for download" center (this gets ver. 3.12.2)
  3- Run hp-setup, finds the printer and fax but receives communication error.
  4- Add user to group lp (based on hp-check -t output)
  5- Upgrade hplib to ver. 3.12.4 (based on launchpad site)

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last query:
Last reply:
Revision history for this message
Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.

=> Download and install the latest HPLIP release from http://hplipopensource.com/hplip-web/install/install/index.html (automatic) or http://hplipopensource.com/hplip-web/install/manual/index.html(manual if automatic does not work)
=> Reconfigure print queue with the commands mentioned below.
       =>system-config-printer (remove all print queues)
                     or
         Go to system ->Administration -> printing (then remove all print queues)
       =>hp-setup (for adding print queue)
=>Enable/Clear Logs as mentioned below

=>Try to print any document and If issue is not resolved then execute following steps

    a)Open /etc/cups/cupsd.conf in root mode and replace

        LogLevel warn

          with

       LogLevel debug
       hpLogLevel 15

    b) Open Terminal and run following commands:
       => su
       => /etc/init.d/cups restart
                  or
          service cups restart

       => rm -rf /tmp/*.out /tmp/*.bmp
       => cat /dev/null > /var/log/cups/error_log
       => cat /dev/null > /var/log/messages
       => cat /dev/null > /var/log/syslog
       => hp-check -t > /tmp/hpcheck.log

    c) Try to print any document and then please send following files
          => /var/log/syslog (if present),
          => /var/log/messages (if present),
          => /var/log/cups/error_log
          => /tmp/*.bmp
          => /tmp/*.out
          => /tmp/hpcheck.log
          => document used for printing
          => output of "/usr/bin/gs -v" command
          =>scanned copy of printed document

    d) Please let me know the application used for testing.

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option.

Revision history for this message
jdc1390 (patrickletp) said : 		#2

Hi, I have same problem with HP Photosmart C5180 (c5100 serie)

Because there is no response from Mike at this moment, I tried to do what you had asked.

You can download my complete actions-log from http://www.letp.be/Q199727/ Launchpad_Q199727.zip

Hereunder are the b) replies :

==>patrick@pat1204:~$ hp-setup

HP Linux Imaging and Printing System (ver. 3.12.4)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns)
\
Done.

==>patrick@pat1204:~$ /etc/init.d/cups restart
Rather than invoking init scripts through /etc/init.d, use the service(8)
utility, e.g. service cups restart

Since the script you are attempting to invoke has been converted to an
Upstart job, you may also use the stop(8) and then start(8) utilities,
e.g. stop cups ; start cups. The restart(8) utility is also available.
stop: Rejected send message, 1 matched rules; type="method_call", sender=":1.94" (uid=1000 pid=4339 comm="stop cups ") interface="com.ubuntu.Upstart0_6.Job" member="Stop" error name="(unset)" requested_reply="0" destination="com.ubuntu.Upstart" (uid=0 pid=1 comm="/sbin/init")

==>patrick@pat1204:~$ rm -rf /tmp/*.out /tmp/*.bmp
==>patrick@pat1204:~$ cat /dev/null > /var/log/cups/error_log
bash: /var/log/cups/error_log: Permission non accordée
patrick@pat1204:~$ cat /dev/null > /var/log/messages
bash: /var/log/messages: Permission non accordée
==>patrick@pat1204:~$ cat /dev/null > /var/log/syslog
bash: /var/log/syslog: Permission non accordée
==>patrick@pat1204:~$ hp-check -t > /tmp/hpcheck.log
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
error: Unable to communicate with device (code=12): hp:/net/Photosmart_C5100_series?zc=HP3D875F
error: unable to open channel
error: Communication status: Failed
error: 1 error or warning.

Hereunder are the c) replies :

==> /var/log/syslog :
Jun 16 10:38:01 pat1204 rsyslogd: [origin software="rsyslogd" swVersion="5.8.6" x-pid="850" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
Jun 16 10:38:07 pat1204 anacron[1034]: Job `cron.daily' terminated
Jun 16 10:38:07 pat1204 anacron[1034]: Normal exit (1 job run)
Jun 16 10:39:24 pat1204 AptDaemon: INFO: Quitting due to inactivity
Jun 16 10:39:24 pat1204 AptDaemon: INFO: Quitting was requested
Jun 16 10:44:35 pat1204 dbus[853]: [system] Activating service name='org.debian.apt' (using servicehelper)
Jun 16 10:44:35 pat1204 AptDaemon: INFO: Initializing daemon
Jun 16 10:44:35 pat1204 dbus[853]: [system] Successfully activated service 'org.debian.apt'
Jun 16 10:44:35 pat1204 AptDaemon.PackageKit: INFO: Initializing PackageKit compat layer
Jun 16 10:44:35 pat1204 AptDaemon: INFO: CommitPackages() was called: dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'apt'), dbus.String(u'apt-transport-https'), dbus.String(u'apt-utils'), dbus.String(u'libapt-inst1.4'), dbus.String(u'libapt-pkg4.12')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s'))
Jun 16 10:44:35 pat1204 AptDaemon.Trans: INFO: Queuing transaction /org/debian/apt/transaction/8eeaf0da77f145aebe08e81cfca42069
Jun 16 10:44:35 pat1204 AptDaemon.Worker: INFO: Simulating trans: /org/debian/apt/transaction/8eeaf0da77f145aebe08e81cfca42069
Jun 16 10:44:35 pat1204 AptDaemon.Worker: INFO: Committing packages: dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'apt'), dbus.String(u'apt-transport-https'), dbus.String(u'apt-utils'), dbus.String(u'libapt-inst1.4'), dbus.String(u'libapt-pkg4.12')], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s'))
Jun 16 10:44:36 pat1204 AptDaemon.Worker: INFO: Processing transaction /org/debian/apt/transaction/8eeaf0da77f145aebe08e81cfca42069
Jun 16 10:44:55 pat1204 AptDaemon.Worker: INFO: Finished transaction /org/debian/apt/transaction/8eeaf0da77f145aebe08e81cfca42069
Jun 16 10:45:55 pat1204 AptDaemon.PackageKit: INFO: Initializing PackageKit transaction
Jun 16 10:45:55 pat1204 AptDaemon.Worker: INFO: Simulating trans: /org/debian/apt/transaction/b3d690ec91314aecb690505f1476ec7d
Jun 16 10:45:55 pat1204 AptDaemon.Worker: INFO: Processing transaction /org/debian/apt/transaction/b3d690ec91314aecb690505f1476ec7d
Jun 16 10:45:56 pat1204 AptDaemon.PackageKit: INFO: Get updates()
Jun 16 10:45:56 pat1204 AptDaemon.Worker: INFO: Finished transaction /org/debian/apt/transaction/b3d690ec91314aecb690505f1476ec7d
Jun 16 10:46:19 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 1...
Jun 16 10:46:19 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 2...
Jun 16 10:46:20 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 3...
Jun 16 10:46:20 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 4...
Jun 16 10:46:21 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 5...
Jun 16 10:46:21 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 6...
Jun 16 10:46:22 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 7...
Jun 16 10:46:22 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 8...
Jun 16 10:46:23 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 9...
Jun 16 10:46:23 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 10...
Jun 16 10:46:24 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 11...
Jun 16 10:46:24 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 12...
Jun 16 10:46:25 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 13...
Jun 16 10:46:25 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 14...
Jun 16 10:46:26 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 15...
Jun 16 10:46:26 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 16...
Jun 16 10:46:27 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 17...
Jun 16 10:46:27 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 18...
Jun 16 10:46:28 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 19...
Jun 16 10:46:28 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 20...
Jun 16 10:46:29 pat1204 python: io/hpmud/jd.c 796: error timeout mdns lookup HP3D875F.local
Jun 16 10:46:29 pat1204 hp-toolbox: hp-toolbox(UI)[3965]: warning: Supplies information not available for this device.
Jun 16 10:46:32 pat1204 python: io/hpmud/jd.c 89: unable to read device-id
Jun 16 10:46:32 pat1204 hp-systray: hp-systray(hpdio)[1898]: error: Unable to communicate with device (code=12): hp:/net/Photosmart_C5100_series?zc=HP3D875F
Jun 16 10:46:32 pat1204 hp-systray: hp-systray(hpdio)[1898]: error: Device not found
Jun 16 10:51:35 pat1204 AptDaemon: INFO: Quitting due to inactivity
Jun 16 10:51:35 pat1204 AptDaemon: INFO: Quitting was requested
Jun 16 11:17:01 pat1204 CRON[4326]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Jun 16 11:19:02 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 1...
Jun 16 11:19:03 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 2...
Jun 16 11:19:03 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 3...
Jun 16 11:19:04 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 4...
Jun 16 11:19:04 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 5...
Jun 16 11:19:05 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 6...
Jun 16 11:19:05 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 7...
Jun 16 11:19:06 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 8...
Jun 16 11:19:06 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 9...
Jun 16 11:19:07 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 10...
Jun 16 11:19:07 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 11...
Jun 16 11:19:08 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 12...
Jun 16 11:19:08 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 13...
Jun 16 11:19:09 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 14...
Jun 16 11:19:09 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 15...
Jun 16 11:19:10 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 16...
Jun 16 11:19:10 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 17...
Jun 16 11:19:11 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 18...
Jun 16 11:19:11 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 19...
Jun 16 11:19:12 pat1204 python: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 20...
Jun 16 11:19:12 pat1204 python: io/hpmud/jd.c 796: error timeout mdns lookup HP3D875F.local
Jun 16 11:19:15 pat1204 python: io/hpmud/jd.c 89: unable to read device-id
Jun 16 11:19:15 pat1204 hp-check: hp-check[4345]: error: Unable to communicate with device (code=12): hp:/net/Photosmart_C5100_series?zc=HP3D875F
Jun 16 11:19:15 pat1204 hp-check: hp-check[4345]: error: unable to open channel
Jun 16 11:19:15 pat1204 hp-check: io/hpmud/hpmud.c 685: invalid dstat state
Jun 16 11:19:15 pat1204 hp-check: hp-check[4345]: error: Communication status: Failed
Jun 16 11:19:18 pat1204 hp-check: hp-check[4345]: error: 1 error or warning.
Jun 16 11:48:21 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 498: argv[0] = Photosmart_C5100
Jun 16 11:48:21 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 498: argv[1] = 9
Jun 16 11:48:21 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 498: argv[2] = patrick
Jun 16 11:48:21 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 498: argv[3] = A9ROBvv9hR
Jun 16 11:48:21 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 498: argv[4] = 1
Jun 16 11:48:21 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 498: argv[5] = ColorModel=RGB Duplex=None finishings=3 InputSlot=Auto MediaType=Automatic number-up=1 noOptionDuplex OutputMode=FastDraft PageRegion=A4 PageSize=A4 job-uuid=urn:uuid:23192bae-65e1-37ce-56f2-8c4229cb88a8 job-originating-host-name=localhost time-at-creation=1339840101 time-at-processing=1339840101
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 794: DEBUG: startPage...
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 795: DEBUG: MediaClass = ""
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 796: DEBUG: MediaColor = ""
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 797: DEBUG: MediaType = "Automatic"
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 798: DEBUG: OutputType = "-2"
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 799: DEBUG: AdvanceDistance = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 800: DEBUG: AdvanceMedia = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 801: DEBUG: Collate = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 802: DEBUG: CutMedia = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 803: DEBUG: Duplex = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 804: DEBUG: HWResolution = [ 300 300 ]
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 807: DEBUG: ImagingBoundingBox = [ 9 9 586 832 ]
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 808: DEBUG: InsertSheet = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 809: DEBUG: Jog = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 810: DEBUG: LeadingEdge = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 811: DEBUG: Margins = [ 9 9 ]
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 812: DEBUG: ManualFeed = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 813: DEBUG: MediaPosition = 7
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 814: DEBUG: MediaWeight = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 815: DEBUG: MirrorPrint = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 816: DEBUG: NegativePrint = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 817: DEBUG: NumCopies = 1
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 818: DEBUG: Orientation = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 819: DEBUG: OutputFaceUp = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 820: DEBUG: PageSize = [ 595 841 ]
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 821: DEBUG: Separations = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 822: DEBUG: TraySwitch = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 823: DEBUG: Tumble = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 824: DEBUG: cupsWidth = 2406
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 825: DEBUG: cupsHeight = 3432
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 826: DEBUG: cupsMediaType = -1
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 827: DEBUG: cupsRowStep = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 828: DEBUG: cupsBitsPerColor = 8
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 829: DEBUG: cupsBitsPerPixel = 32
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 830: DEBUG: cupsBytesPerLine = 9624
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 831: DEBUG: cupsColorOrder = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 832: DEBUG: cupsColorSpace = 17
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 833: DEBUG: cupsCompression = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 834: DEBUG: cupsPageSizeName =
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 835: DEBUG: cupsInteger0 = 26
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 836: DEBUG: cupsInteger1 = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 837: DEBUG: cupsInteger2 = 0
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 838: DEBUG: cupsString0 =
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 839: DEBUG: cupsReal0 = 0.000000
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 840: DEBUG: cupsReal1 = 0.000000
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 381: HPCUPS: found Printer Language, it is - pcl3gui2
Jun 16 11:48:22 pat1204 hpcups[4662]: prnt/hpcups/HPCupsFilter.cpp 442: HPCUPS: returning NO_ERROR from startPage
Jun 16 11:48:22 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 1...
Jun 16 11:48:23 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 2...
Jun 16 11:48:23 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 3...
Jun 16 11:48:24 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 4...
Jun 16 11:48:24 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 5...
Jun 16 11:48:25 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 6...
Jun 16 11:48:25 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 7...
Jun 16 11:48:26 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 8...
Jun 16 11:48:26 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 9...
Jun 16 11:48:27 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 10...
Jun 16 11:48:27 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 11...
Jun 16 11:48:28 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 12...
Jun 16 11:48:28 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 13...
Jun 16 11:48:29 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 14...
Jun 16 11:48:29 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 15...
Jun 16 11:48:30 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 16...
Jun 16 11:48:30 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 17...
Jun 16 11:48:31 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 18...
Jun 16 11:48:31 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 19...
Jun 16 11:48:32 pat1204 hp[4663]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 20...
Jun 16 11:48:32 pat1204 hp[4663]: io/hpmud/jd.c 796: error timeout mdns lookup HP3D875F.local
Jun 16 11:48:35 pat1204 hp[4663]: io/hpmud/jd.c 89: unable to read device-id
Jun 16 11:48:35 pat1204 hp[4663]: prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/net/Photosmart_C5100_series?zc=HP3D875F
Jun 16 11:53:46 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 498: argv[0] = Photosmart_C5100
Jun 16 11:53:46 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 498: argv[1] = 9
Jun 16 11:53:46 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 498: argv[2] = patrick
Jun 16 11:53:46 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 498: argv[3] = A9ROBvv9hR
Jun 16 11:53:46 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 498: argv[4] = 1
Jun 16 11:53:46 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 498: argv[5] = ColorModel=RGB Duplex=None finishings=3 InputSlot=Auto MediaType=Automatic number-up=1 noOptionDuplex OutputMode=FastDraft PageRegion=A4 PageSize=A4 job-uuid=urn:uuid:23192bae-65e1-37ce-56f2-8c4229cb88a8 job-originating-host-name=localhost time-at-creation=1339840101 time-at-processing=1339840426
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 794: DEBUG: startPage...
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 795: DEBUG: MediaClass = ""
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 796: DEBUG: MediaColor = ""
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 797: DEBUG: MediaType = "Automatic"
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 798: DEBUG: OutputType = "-2"
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 799: DEBUG: AdvanceDistance = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 800: DEBUG: AdvanceMedia = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 801: DEBUG: Collate = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 802: DEBUG: CutMedia = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 803: DEBUG: Duplex = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 804: DEBUG: HWResolution = [ 300 300 ]
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 807: DEBUG: ImagingBoundingBox = [ 9 9 586 832 ]
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 808: DEBUG: InsertSheet = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 809: DEBUG: Jog = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 810: DEBUG: LeadingEdge = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 811: DEBUG: Margins = [ 9 9 ]
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 812: DEBUG: ManualFeed = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 813: DEBUG: MediaPosition = 7
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 814: DEBUG: MediaWeight = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 815: DEBUG: MirrorPrint = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 816: DEBUG: NegativePrint = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 817: DEBUG: NumCopies = 1
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 818: DEBUG: Orientation = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 819: DEBUG: OutputFaceUp = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 820: DEBUG: PageSize = [ 595 841 ]
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 821: DEBUG: Separations = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 822: DEBUG: TraySwitch = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 823: DEBUG: Tumble = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 824: DEBUG: cupsWidth = 2406
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 825: DEBUG: cupsHeight = 3432
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 826: DEBUG: cupsMediaType = -1
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 827: DEBUG: cupsRowStep = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 828: DEBUG: cupsBitsPerColor = 8
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 829: DEBUG: cupsBitsPerPixel = 32
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 830: DEBUG: cupsBytesPerLine = 9624
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 831: DEBUG: cupsColorOrder = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 832: DEBUG: cupsColorSpace = 17
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 833: DEBUG: cupsCompression = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 834: DEBUG: cupsPageSizeName =
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 835: DEBUG: cupsInteger0 = 26
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 836: DEBUG: cupsInteger1 = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 837: DEBUG: cupsInteger2 = 0
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 838: DEBUG: cupsString0 =
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 839: DEBUG: cupsReal0 = 0.000000
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 840: DEBUG: cupsReal1 = 0.000000
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 381: HPCUPS: found Printer Language, it is - pcl3gui2
Jun 16 11:53:47 pat1204 hpcups[4721]: prnt/hpcups/HPCupsFilter.cpp 442: HPCUPS: returning NO_ERROR from startPage
Jun 16 11:53:47 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 1...
Jun 16 11:53:48 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 2...
Jun 16 11:53:48 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 3...
Jun 16 11:53:49 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 4...
Jun 16 11:53:49 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 5...
Jun 16 11:53:50 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 6...
Jun 16 11:53:50 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 7...
Jun 16 11:53:51 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 8...
Jun 16 11:53:51 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 9...
Jun 16 11:53:52 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 10...
Jun 16 11:53:52 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 11...
Jun 16 11:53:53 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 12...
Jun 16 11:53:53 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 13...
Jun 16 11:53:54 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 14...
Jun 16 11:53:54 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 15...
Jun 16 11:53:55 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 16...
Jun 16 11:53:55 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 17...
Jun 16 11:53:56 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 18...
Jun 16 11:53:56 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 19...
Jun 16 11:53:57 pat1204 hp[4722]: io/hpmud/jd.c 800: mdns lookup HP3D875F.local retry 20...
Jun 16 11:53:57 pat1204 hp[4722]: io/hpmud/jd.c 796: error timeout mdns lookup HP3D875F.local
Jun 16 11:54:00 pat1204 hp[4722]: io/hpmud/jd.c 89: unable to read device-id
Jun 16 11:54:00 pat1204 hp[4722]: prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/net/Photosmart_C5100_series?zc=HP3D875F

==> /var/log/message does not exist

==> /var/log/cups/error_log
W [16/Jun/2012:10:37:51 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'PDF-Gray..' already exists
W [16/Jun/2012:10:37:51 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'PDF-RGB..' already exists
W [16/Jun/2012:10:37:51 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-PDF' already exists
W [16/Jun/2012:10:37:51 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Photosmart_C5100-Gray..' already exists
W [16/Jun/2012:10:37:51 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Photosmart_C5100-RGB..' already exists
W [16/Jun/2012:10:37:51 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Photosmart_C5100' already exists
W [16/Jun/2012:11:06:57 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Photosmart_C5100-Gray..' already exists
W [16/Jun/2012:11:06:57 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Photosmart_C5100-RGB..' already exists
W [16/Jun/2012:11:06:57 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Photosmart_C5100' already exists
W [16/Jun/2012:11:06:57 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Photosmart_C5100-Gray..' already exists
W [16/Jun/2012:11:06:57 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Photosmart_C5100-RGB..' already exists
W [16/Jun/2012:11:06:57 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Photosmart_C5100' already exists
E [16/Jun/2012:11:53:36 +0200] [Job 9] Stopping unresponsive job!
E [16/Jun/2012:11:59:01 +0200] [Job 9] Stopping unresponsive job!

==> /tmp/*.bmp
patrick@pat1204:~$ ls -al /tmp/*.bmp
-rw-r--r-- 1 lp lp 11239424 jun 16 11:59 /tmp/hpcupsfilterc_1.bmp
-rw-r--r-- 1 lp lp 471040 jun 16 11:59 /tmp/hpcupsfilterk_1.bmp
see http://www.letp.be/Q199727/

==> /tmp/*.out
patrick@pat1204:~$ ls -al /tmp/*.out
-rw-r--r-- 1 lp lp 77824 jun 16 12:04 /tmp/hpcups_job9.out
see http://www.letp.be/Q199727/

==> /tmp/hpcheck.log
patrick@pat1204:~$ ls -al /tmp/hpcheck.log
-rw-rw-r-- 1 patrick patrick 7196 jun 16 11:19 /tmp/hpcheck.log
see http://www.letp.be/Q199727/

==> Document to print is the hp-check.log.pdf from Adobe Reader 9.5.1 (MAR 7, 2012)
see http://www.letp.be/Q199727/

==> usr/bin/gs -v
GPL Ghostscript 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc. All rights reserved.

Revision history for this message
Daniel (mtbracerdan) said : 		#3

I have the same problem but don't have access to a windows machine.
suggestions?
thanks
Dan

dan@Maverik:~$ hp-check

HP Linux Imaging and Printing System (ver. 3.12.10a)
Dependency/Version Check Utility ver. 15

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP
supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to
successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied
package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check
both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

Saving output in log file: /home/dan/hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

 Kernel: 3.2.0-32-generic #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012 GNU/Linux
 Host: Maverik
 Proc: 3.2.0-32-generic #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012 GNU/Linux
 Distribution: ubuntu 12.04

-----------------------
| HPLIP CONFIGURATION |
 -----------------------

HPLIP-Version: HPLIP 3.12.10a
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.10a

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.10a
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.10a
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.12.10a

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = false
last_upgraded_time = 1350345486
pending_upgrade_time = 0
latest_available_version = 3.12.10a

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AV29SI1c"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[scan_plugins]
bb_marvell.so = Present
bb_soapht.so = Present
bb_soap.so = Present

[fax_plugins]
fax_marvell.so = Present

[print_plugins]
lj.so = Present

[installation]
date_time = 10/17/2012 09:06:50
version = 3.12.10a

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
 --------------------------

 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.13.4 OK -
 dbus DBus REQUIRED - 1.4.18 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
 cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'

-------------------------
| General Dependencies |
 -------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
 cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.22 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
 ------------------------------

 gcc gcc-Compiler REQUIRED - 4.6.3 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
 ----------------------

 cupsext CUPS-Extension REQUIRED - 3.12.10a OK -
 pcardext PhotoCard-Extension REQUIRED - 3.12.10a OK -
 hpmudext IO-Extension REQUIRED - 3.12.10a OK -

-----------------------
| Scan Configuration |
 -----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.12.10a OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.12.10a OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
 ------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

HP_LaserJet_Professional_P1102w
-------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AV29SI1c
PPD: /etc/cups/ppd/HP_LaserJet_Professional_P1102w.ppd
PPD Description: HP LaserJet Professional p1102, hpcups 3.12.10a, requires proprietary plugin
Printer status: printer HP_LaserJet_Professional_P1102w is idle. enabled since Wed 17 Oct 2012 07:/usr/lib/cups/backend/hp failed

HP Linux Imaging and Printing System (ver. 3.12.10a)
System Tray Status Service ver. 2.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)
Required plug-in status: Installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AV29SI1c
error: Device not found
error: Communication status: Failed

--------------
| PERMISSION |
 --------------

groups user-groups Required - - OK dan adm lp dialout fax cdrom audio video plugdev netdev lpadmin admin sambashare vboxusers

USB HP_LaserJet_Professional_P1102w Required - - OK Node:'/dev/bus/usb/001/006' Perm:' root lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
 -----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 1
Total Warnings: 0

Done.

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