HPLIP

HPLIP fails to install HP LaserJet P1606dn on Ubuntu

Asked by Corrado

Hi.

Ubuntu 12.04 64 bit
HP LaserJet P1606dn

Each time I plug in the printer, Hplip says a proprietary plugin is missing, but the installation of that plugin fails. After this, the driver is no longer detected as an attached USB device:

HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux corrado-TravelMate-7750G 3.2.0-24-generic #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.2
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.12.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 18/05/2012 11:39:48
version = 3.12.2

[upgrade]
notify_upgrade = true
last_upgraded_time = 1337166057
pending_upgrade_time = 0
latest_available_version = 3.12.4

[Scanner_plugins]
bb_marvell.so = Present
bb_soapht.so = Present
bb_soap.so = Present

[Fax_plugins]
fax_marvell.so = Present

[Printer_plugins]
lj.so = Present

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_P1606dn?serial=000000000QQ34XVBSI1c"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

fax
---
Type: Fax
Device URI: hpfax:/net/Officejet_4500_G510n-z?ip=192.168.0.130
PPD: /etc/cups/ppd/fax.ppd
PPD Description: HP Fax hpcups
Printer status: printer fax is idle. enabled since sab 23 lug 2011 10:14:38 CEST
error: Unable to communicate with device (code=12): hpfax:/net/Officejet_4500_G510n-z?ip=192.168.0.130
error: unable to open channel
error: Communication status: Failed

HP-Deskjet-930c
---------------
Type: Unknown
Device URI: smb://TERZA/SERVER-02F86697/server%20printer
PPD: /etc/cups/ppd/HP-Deskjet-930c.ppd
PPD Description: HP Deskjet 930c, hpcups 3.12.2
Printer status: printer HP-Deskjet-930c is idle. enabled since mar 13 mar 2012 08:27:54 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

Officejet_4500_G510n-z
----------------------
Type: Printer
Device URI: hp:/net/Officejet_4500_G510n-z?ip=192.168.0.130
PPD: /etc/cups/ppd/Officejet_4500_G510n-z.ppd
PPD Description: HP Officejet 4500 g510n-z, hpcups 3.11.7
Printer status: printer Officejet_4500_G510n-z is idle. enabled since gio 03 mag 2012 17:46:26 CEST
error: Unable to communicate with device (code=12): hp:/net/Officejet_4500_G510n-z?ip=192.168.0.130
error: unable to open channel
error: Communication status: Failed

Panasonic-DP-C305
-----------------
Type: Unknown
Device URI: socket://147.162.40.210:9100
PPD: /etc/cups/ppd/Panasonic-DP-C305.ppd
PPD Description: Panasonic DP-C305 PostScript with FS402
Printer status: printer Panasonic-DP-C305 is idle. enabled since gio 17 mag 2012 17:05:18 CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/net/Officejet_4500_G510n-z?ip=192.168.0.130' is a Hewlett-Packard Officejet_4500_G510n-z all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0xa2a at 002:008:
    Device URI: hp:/usb/HP_LaserJet_Professional_P1606dn?serial=000000000QQ34XVBSI1c
    Device node: /dev/bus/usb/002/008
    Mode: 0664
getfacl: rimozione di '/' dall'inizio di nomi di percorso assoluti
# file: dev/bus/usb/002/008
# owner: root
# group: lp
user::rw-
user:corr:rw-
group::rw-
mask::rw-
other::r--

---------------
| USER GROUPS |
---------------

corr adm lp dialout cdrom plugdev lpadmin admin sambashare vboxusers

User member of group 'lp'. Enables print/ scan/ fax.
User member of group 'lpadmin'.

-----------
| SUMMARY |
-----------

error: 4 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Sarbeswar Meher
Solved:
Last query:
Last reply:
Revision history for this message
Best Sarbeswar Meher (sarbeswar-meher) said : 		#1

Run in terminal : $ lsusb

It will display on device as Hewlett-Packard.

e.g. Bus 001 Device 002: ID 03f0:002a Hewlett-Packard

Run in teminal : $ lsusb -d 03f0:002a -v

If bMumInterfaces = 1, then smart install has been enabled.

Smart install disable feature is not yet supported in hplip release. You need to install the windows driver. Go to the folder when driver has been installed. Go inside UTIL folder. You need to run "SIUtility.exe" to disable the smart install. Once smart install has been disabled, connect the device to linux machine.

Now you can setup using 'hp-setup'.

The smart install disable feature will be supported in the next release hplip-3.12.6.

Revision history for this message
Corrado (corrado-zanella) said : 		#2

Thanks Sarbeswar Meher, that solved my question.

Revision history for this message
Subharo Bhikkhu (subharo) said : 		#3

I too have an HP Laserjet p1606dn. I was running Lubuntu 12.04 and had this same problem. I've just upgraded to 12.10, and now my HPLIP has been upgraded to 3.12.6.

I'm trying to set up printing to the p1606dn, connected over the LAN (not USB). I know the printer's IP address. (Note: I also have a Windows 7, and an OSX computer, and both of those were easy to set up to print over the network. So I know it's possible, and my LAN is not somehow misconfigured)

But I still can't successfully set up the printer in Lubuntu 12.10. When I proceed using HP Device Manager Plugin Installer Driver Plugin Installation, once I agree to the licensing terms, the same cryptic error message appears: "Plug-in install failed."

Do I still need to run "SIUtility.exe" from a Windows box first? And once I do so, will driver installation for printing over the LAN work?

Revision history for this message
Subharo Bhikkhu (subharo) said : 		#4

When you say "Go to the folder when driver has been installed" to find "SIUtility.exe", where would that likely be?

I installed the Windows XP (32bit) driver from "LJP1100_P1560_P1600_Full_Solution.exe". After successful installation, I can't find "SIUtility.exe" anywhere on the "C:" drive.

Can anyone provide a direct link to download "SIUtility.exe"from anywhere within the hp.com domain?

I don't think it's quite time to close this case yet! ;)

Any help would be most appreciated.