CANT GET HP PRINTER TO WORK
Downloaded HPLIP packages from open source website. Cannot get printer to work. Already have HPLIP packages installed..
HP Photosmart 2410 PSC
Ubuntu Linux 10.04 LTS Lucid
HELP
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- 2012-04-29
- Last reply:
- 2012-04-30
Sanjay Kumar (sanjay-kumar14) said : | #1 |
Hi,
Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.
=> Download and install the latest HPLIP release from http://
=> Reconfigure print queue with the commands mentioned below.
Go to system ->Administration -> printing (then remove all print queues)
=>hp-setup (for adding print queue)
=>Enable/Clear Logs as mentioned below
a)Open /etc/cups/
LogLevel warn
with
LogLevel debug
hpLogLevel 15
b) Open Terminal and run following commands:
=> su
=> /etc/init.d/cups restart
service cups restart
=> rm /tmp/*.out /tmp/*.bmp
=> cat /dev/null > /var/log/
=> cat /dev/null > /var/log/messages
=> cat /dev/null > /var/log/syslog
=> hp-check -t > /tmp/hpcheck.log
c) Try to print any document and If issue is not resolved then please send following files
=> /var/log/syslog (if present),
=> /var/log/messages (if present),
=> /var/log/
=> /tmp/*.bmp
=> /tmp/*.out
=> /tmp/hpcheck.log
=> document used for printing
d) Please let me know the application used for testing.
Can you help with this problem?
Provide an answer of your own, or ask dustbindiva for more information if necessary.