USB issues for printers with cardreaders

Asked by Wolfgang Rosenauer

Since I found no way to contact HP's printer hardware division I'll just report here for your consideration.

Printing on my Officejet 6015 is completely impossible (if the job takes longer than 30 seconds) since Linux Kernel 3.1.
This is expected for many other HP printers which carry a cardreader hardware module as well.

Please find all glory details here:
https://bugzilla.novell.com/show_bug.cgi?id=751712

I do not think that hplip can do much about it but you probably should forward to your hardware people.

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Sanjay Kumar (sanjay-kumar14) said :
#1

Hi,

Thanks for reporting the issue. Please contact HP total care (http://www8.hp.com/us/en/support-drivers/total-care/totalcare-for-printers.html) for the further assistence. They will assign it to the concerned people.

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