HPLIP

printed output missing formatting

Asked by benzene

Ubuntu 7.04
Kernel 2.6.20-16-generic
hplip version 1.3, 2004/05/05 21:57:20
Printer: HP Officejet 7410 All-In-One
driver: hpjis
Wired Ethernet IP address
Cups test page prints fine from this Ubuntu machine
Printer prints fine from Windows XP machines on local net

Problem: Output printed from this Ubuntu machine is missing its formatting. The text comes out, but it is all left-justified, single (or less) spaced, no fonts. It doesn't matter whether I print from OpenOffice 2.2, Adobe Acrobat 7.0.9, a simple text file, or whatever. The text is all run together.

What could cause this?
Where do I look?

Thanks.

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HPLIP Edit question
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Solved by:
Aaron Albright
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Best Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Please uninstall the pre-installed hplip.

sudo apt-get remove hplip

and install the latest version of hplip from the hplip website. http://hplip.sf.net

This was a problem in a release awhile ago however it has been fixed. If this doesn't solve your concern please run:

hp-check -t

and post the output.

Installing the latest hplip should in theory resolve this.

A

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benzene (6p2dex902) said : 		#2

Printing works fine now from the Ubuntu system. Great answer!

FYI, one prompt on the hplip installation screen confused me a bit. I tried the Automatic mode first. It seemed to run fine, but ended with a choice to either "reboot, unplug/replug the USB, or quit." Since my 7410 is on my local net, none of the options seemed right. So I quit and started again in Custom mode. I made mostly default choices, noting that I have a Network/JetDirect printer. Again I hit the choice to reboot, unplug/replug, or quit. This time I rebooted (something I'm not used to doing in linux). When the system came back up, the printer was working fine.

I suggest a slight re-wording of the "reboot, unplug..." prompt to help those who, like me, don't immediately see a fit between the prompt and a networked printer. Something like "if USB, unplug/replug, if not USB, reboot to finish install, or quit to abandon install." I'm sure you can find better words.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

Good idea! Thanks for that. I'll see what I can do with it. Thanks for your feedback and support of hplip!

A