Can't get HP laserjet 1020 to work
Hi
I just got an HP-LaserJet 1020 and I thought it would work with hplip but as far as I can tell, it installs alright but doesn't print anything if I try the print test page function. I am using Ubuntu Gutsy. I tried the hplip 2.7.10 run script and the tar ball without success. Is there something to be done in particular ? I noticed an hp-firware utility but when I launch it it finds the printer and then just freezes. I can't even kill it.
I would really appreciate it if I could run that printer as I have no desire to change it for another one.
Thank you in advance for any help you can provide me.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- zaf
- Solved:
- Last query:
- Last reply:
|
Revision history for this message
|
#1 |
Did you use hp-setup to install the printer? It is required for this device.
On Nov 27, 2007 3:17 PM, zaf <email address hidden> wrote:
> New question #18840 on HPLIP:
> https:/
>
> Hi
> I just got an HP-LaserJet 1020 and I thought it would work with hplip but
> as far as I can tell, it installs alright but doesn't print anything if I
> try the print test page function. I am using Ubuntu Gutsy. I tried the hplip
> 2.7.10 run script and the tar ball without success. Is there something to
> be done in particular ? I noticed an hp-firware utility but when I launch it
> it finds the printer and then just freezes. I can't even kill it.
> I would really appreciate it if I could run that printer as I have no
> desire to change it for another one.
> Thank you in advance for any help you can provide me.
>
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>
|
Revision history for this message
|
#2 |
yes I did. I ran the hplip-2.7.10.run script with the setup tool. It detects
the printer and installs it but then nothing happens. If I try to print a
test page it doesn't. I now have the printer icon in my tray saying that it
doesn't have any paper in it.
what am I doing wrong ?
On Nov 28, 2007 12:27 AM, dwelch91 <email address hidden>
wrote:
> Your question #18840 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> dwelch91 proposed the following answer:
> Did you use hp-setup to install the printer? It is required for this
> device.
>
>
> On Nov 27, 2007 3:17 PM, zaf <email address hidden>
> wrote:
>
> > New question #18840 on HPLIP:
> > https:/
> >
> > Hi
> > I just got an HP-LaserJet 1020 and I thought it would work with hplip
> but
> > as far as I can tell, it installs alright but doesn't print anything if
> I
> > try the print test page function. I am using Ubuntu Gutsy. I tried the
> hplip
> > 2.7.10 run script and the tar ball without success. Is there something
> to
> > be done in particular ? I noticed an hp-firware utility but when I
> launch it
> > it finds the printer and then just freezes. I can't even kill it.
> > I would really appreciate it if I could run that printer as I have no
> > desire to change it for another one.
> > Thank you in advance for any help you can provide me.
> >
> >
> > --
> > You received this question notification because you are a member of HP
> > Linux Imaging and Printing, which is an answer contact for HPLIP.
> >
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you are a direct
> subscriber of the question.
>
|
Revision history for this message
|
#3 |
Please run hp-check -t and post the output.
Also go to http://
A
|
Revision history for this message
|
#4 |
Here is the ouput of the hp-check -t command
hp-check[30133]: info: :
Initializing. Please wait...
Distributor ID: Ubuntu
Release: 7.10
scheduler is running
1.3.2
Linux zaf-desktop 2.6.22-14-386 #1 Sun Oct 14 22:36:54 GMT 2007 i686 GNU/Linux
hp-check[30133]: info: :
hp-check[30133]: info: :---------------
hp-check[30133]: info: :| SYSTEM INFO |
hp-check[30133]: info: :---------------
hp-check[30133]: info: :
hp-check[30133]: info: :Basic system information:
hp-check[30133]: info: :Linux zaf-desktop 2.6.22-14-386 #1 Sun Oct 14 22:36:54 GMT 2007 i686 GNU/Linux
hp-check[30133]: info: :
hp-check[30133]: info: :Distribution:
hp-check[30133]: info: :ubuntu 7.10
hp-check[30133]: info: :
HPOJ running?
hp-check[30133]: info: :No, HPOJ is not running (OK).
hp-check[30133]: info: :
hp-check[30133]: info: :Checking Python version...
hp-check[30133]: info: :OK, version 2.5.1 installed
hp-check[30133]: info: :
hp-check[30133]: info: :Checking PyQt version...
hp-check[30133]: info: :OK, version 3.17 installed.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking SIP version...
hp-check[30133]: info: :OK, Version 4.7 installed
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for CUPS...
hp-check[30133]: info: :Status: scheduler is running
hp-check[30133]: info: :Version: 1.3.2
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for Reportlab...
hp-check[30133]: info: :OK, version >= 2.0
hp-check[30133]: info: :
hp-check[30133]: info: :----------------
hp-check[30133]: info: :| DEPENDENCIES |
hp-check[30133]: info: :----------------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libtool - Library building support services...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libusb - USB library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: python-devel - Python development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: SANE - Scanning library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
hp-check[30133]: info: :To install this dependency, execute this command:
hp-check[30133]: info: :sudo apt-get install --yes --force-yes libsane
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :------
hp-check[30133]: info: :| HPLIP INSTALLATION |
hp-check[30133]: info: :------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :Currently installed HPLIP version...
hp-check[30133]: info: :HPLIP 2.7.10 currently installed in '/usr/share/hplip'.
hp-check[30133]: info: :
hp-check[30133]: info: :Current contents of '/etc/hp/
hp-check[30133]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207
[hplip]
version=2.7.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
foomatic=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=no
pp-build=no
gui-build=yes
scanner-build=no
fax-build=no
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-
foomatic-
internal-
hp-check[30133]: info: :
hp-check[30133]: info: :------
hp-check[30133]: info: :| INSTALLED PRINTERS |
hp-check[30133]: info: :------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :HP_LaserJet_1020
hp-check[30133]: info: :----------------
hp-check[30133]: info: :Type: Printer
hp-check[30133]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[30133]: info: :Device URI: hp:/usb/
hp-check[30133]: info: :PPD: /etc/cups/
hp-check[30133]: info: :PPD Description: HP LaserJet 1020 Foomatic/hpijs-ZJS (recommended)
hp-check[30133]: info: :Printer status: printer HP_LaserJet_1020 now printing HP_LaserJet_
out of paper; will retry in 30 seconds...
hp-check[30133]: info: :PDF
hp-check[30133]: info: :---
hp-check[30133]: info: :Type: Unknown
hp-check[30133]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[30133]: info: :Device URI: cups-pdf:/
hp-check[30133]: info: :PPD: /etc/cups/
hp-check[30133]: info: :PPD Description: Generic PDF file generator
hp-check[30133]: info: :Printer status: printer PDF is idle. enabled since Tue 13 Nov 2007 11:45:14 PM CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[30133]: info: :Stylus-C64
hp-check[30133]: info: :----------
hp-check[30133]: info: :Type: Unknown
hp-check[30133]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[30133]: info: :Device URI: usb://EPSON/
hp-check[30133]: info: :PPD: /etc/cups/
hp-check[30133]: info: :PPD Description: Epson Stylus C64 - CUPS+Gutenprint v5.0.1
hp-check[30133]: info: :Printer status: printer Stylus-C64 disabled since Fri 23 Nov 2007 09:52:56 PM CET -
Rejecting Jobs
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[30133]: info: :
hp-check[30133]: info: :------
hp-check[30133]: info: :| PYTHON EXTENSIONS |
hp-check[30133]: info: :------
hp-check[30133]: info: :
hp-check[30133]: info: :Checking 'cupsext' CUPS extension...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking 'pcardext' Photocard extension...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking 'hpmudext' I/O extension...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :-----------------
hp-check[30133]: info: :| USB I/O SETUP |
hp-check[30133]: info: :-----------------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for permissions of USB attached printers...
hp-check[30133]: info: :HP Device 0x2b17 at 002:007:
hp-check[30133]: info: : Device URI: hp:/usb/
hp-check[30133]: info: : Device node: /dev/bus/
hp-check[30133]: info: : Mode: 0666
hp-check[30133]: info: :
hp-check[30133]: info: :-----------
hp-check[30133]: info: :| SUMMARY |
hp-check[30133]: info: :-----------
hp-check[30133]: info: :
error: 3 errors and/or warnings.
hp-check[30133]: info: :
hp-check[30133]: info: :Summary of needed commands to run to satisfy missing dependencies:
hp-check[30133]: info: :sudo apt-get install --yes --force-yes libsane
hp-check[30133]: info: :
hp-check[30133]: info: :Please refer to the installation instructions at:
hp-check[30133]: info: :http://
|
Revision history for this message
|
#5 |
Here is the ouput of the hp-check -t command :
hp-check[30133]: info: :
Initializing. Please wait...
Distributor ID: Ubuntu
Release: 7.10
scheduler is running
1.3.2
Linux zaf-desktop 2.6.22-14-386 #1 Sun Oct 14 22:36:54 GMT 2007 i686 GNU/Linux
hp-check[30133]: info: :
hp-check[30133]: info: :---------------
hp-check[30133]: info: :| SYSTEM INFO |
hp-check[30133]: info: :---------------
hp-check[30133]: info: :
hp-check[30133]: info: :Basic system information:
hp-check[30133]: info: :Linux zaf-desktop 2.6.22-14-386 #1 Sun Oct 14 22:36:54 GMT 2007 i686 GNU/Linux
hp-check[30133]: info: :
hp-check[30133]: info: :Distribution:
hp-check[30133]: info: :ubuntu 7.10
hp-check[30133]: info: :
HPOJ running?
hp-check[30133]: info: :No, HPOJ is not running (OK).
hp-check[30133]: info: :
hp-check[30133]: info: :Checking Python version...
hp-check[30133]: info: :OK, version 2.5.1 installed
hp-check[30133]: info: :
hp-check[30133]: info: :Checking PyQt version...
hp-check[30133]: info: :OK, version 3.17 installed.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking SIP version...
hp-check[30133]: info: :OK, Version 4.7 installed
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for CUPS...
hp-check[30133]: info: :Status: scheduler is running
hp-check[30133]: info: :Version: 1.3.2
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for Reportlab...
hp-check[30133]: info: :OK, version >= 2.0
hp-check[30133]: info: :
hp-check[30133]: info: :----------------
hp-check[30133]: info: :| DEPENDENCIES |
hp-check[30133]: info: :----------------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libtool - Library building support services...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: libusb - USB library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: python-devel - Python development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: SANE - Scanning library...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
hp-check[30133]: info: :To install this dependency, execute this command:
hp-check[30133]: info: :sudo apt-get install --yes --force-yes libsane
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :------
hp-check[30133]: info: :| HPLIP INSTALLATION |
hp-check[30133]: info: :------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :Currently installed HPLIP version...
hp-check[30133]: info: :HPLIP 2.7.10 currently installed in '/usr/share/hplip'.
hp-check[30133]: info: :
hp-check[30133]: info: :Current contents of '/etc/hp/
hp-check[30133]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207
[hplip]
version=2.7.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
foomatic=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=no
pp-build=no
gui-build=yes
scanner-build=no
fax-build=no
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-
foomatic-
internal-
hp-check[30133]: info: :
hp-check[30133]: info: :------
hp-check[30133]: info: :| INSTALLED PRINTERS |
hp-check[30133]: info: :------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :HP_LaserJet_1020
hp-check[30133]: info: :----------------
hp-check[30133]: info: :Type: Printer
hp-check[30133]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[30133]: info: :Device URI: hp:/usb/
hp-check[30133]: info: :PPD: /etc/cups/
hp-check[30133]: info: :PPD Description: HP LaserJet 1020 Foomatic/hpijs-ZJS (recommended)
hp-check[30133]: info: :Printer status: printer HP_LaserJet_1020 now printing HP_LaserJet_
out of paper; will retry in 30 seconds...
hp-check[30133]: info: :PDF
hp-check[30133]: info: :---
hp-check[30133]: info: :Type: Unknown
hp-check[30133]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[30133]: info: :Device URI: cups-pdf:/
hp-check[30133]: info: :PPD: /etc/cups/
hp-check[30133]: info: :PPD Description: Generic PDF file generator
hp-check[30133]: info: :Printer status: printer PDF is idle. enabled since Tue 13 Nov 2007 11:45:14 PM CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[30133]: info: :Stylus-C64
hp-check[30133]: info: :----------
hp-check[30133]: info: :Type: Unknown
hp-check[30133]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[30133]: info: :Device URI: usb://EPSON/
hp-check[30133]: info: :PPD: /etc/cups/
hp-check[30133]: info: :PPD Description: Epson Stylus C64 - CUPS+Gutenprint v5.0.1
hp-check[30133]: info: :Printer status: printer Stylus-C64 disabled since Fri 23 Nov 2007 09:52:56 PM CET -
Rejecting Jobs
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[30133]: info: :
hp-check[30133]: info: :------
hp-check[30133]: info: :| PYTHON EXTENSIONS |
hp-check[30133]: info: :------
hp-check[30133]: info: :
hp-check[30133]: info: :Checking 'cupsext' CUPS extension...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking 'pcardext' Photocard extension...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :Checking 'hpmudext' I/O extension...
hp-check[30133]: info: :OK, found.
hp-check[30133]: info: :
hp-check[30133]: info: :-----------------
hp-check[30133]: info: :| USB I/O SETUP |
hp-check[30133]: info: :-----------------
hp-check[30133]: info: :
hp-check[30133]: info: :
hp-check[30133]: info: :Checking for permissions of USB attached printers...
hp-check[30133]: info: :HP Device 0x2b17 at 002:007:
hp-check[30133]: info: : Device URI: hp:/usb/
hp-check[30133]: info: : Device node: /dev/bus/
hp-check[30133]: info: : Mode: 0666
hp-check[30133]: info: :
hp-check[30133]: info: :-----------
hp-check[30133]: info: :| SUMMARY |
hp-check[30133]: info: :-----------
hp-check[30133]: info: :
error: 3 errors and/or warnings.
hp-check[30133]: info: :
hp-check[30133]: info: :Summary of needed commands to run to satisfy missing dependencies:
hp-check[30133]: info: :sudo apt-get install --yes --force-yes libsane
hp-check[30133]: info: :
hp-check[30133]: info: :Please refer to the installation instructions at:
hp-check[30133]: info: :http://
In CUPS, it says my printer is out of paper (which it isn't. I restarted it several times. It's still the same.
|
Revision history for this message
|
#6 |
I hate to do this but I really need help, doesn't anyone know how to make it
work ??
On 11/28/07, zaf <email address hidden> wrote:
>
> Your question #18840 on HPLIP changed:
> https:/
>
> You gave more information on the question:
> Here is the ouput of the hp-check -t command :
>
>
> hp-check[30133]: info: :
> Initializing. Please wait...
> Distributor ID: Ubuntu
>
>
> Release: 7.10
>
>
> scheduler is running
>
>
> 1.3.2
>
>
> Linux zaf-desktop 2.6.22-14-386 #1 Sun Oct 14 22:36:54 GMT 2007 i686
> GNU/Linux
>
>
> hp-check[30133]: info: :
> hp-check[30133]: info: :---------------
> hp-check[30133]: info: :| SYSTEM INFO |
> hp-check[30133]: info: :---------------
> hp-check[30133]: info: :
> hp-check[30133]: info: :Basic system information:
> hp-check[30133]: info: :Linux zaf-desktop 2.6.22-14-386 #1 Sun Oct 14
> 22:36:54 GMT 2007 i686 GNU/Linux
>
> hp-check[30133]: info: :
> hp-check[30133]: info: :Distribution:
> hp-check[30133]: info: :ubuntu 7.10
> hp-check[30133]: info: :
> HPOJ running?
> hp-check[30133]: info: :No, HPOJ is not running (OK).
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking Python version...
> hp-check[30133]: info: :OK, version 2.5.1 installed
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking PyQt version...
> hp-check[30133]: info: :OK, version 3.17 installed.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking SIP version...
> hp-check[30133]: info: :OK, Version 4.7 installed
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for CUPS...
> hp-check[30133]: info: :Status: scheduler is running
> hp-check[30133]: info: :Version: 1.3.2
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for Reportlab...
> hp-check[30133]: info: :OK, version >= 2.0
> hp-check[30133]: info: :
> hp-check[30133]: info: :----------------
> hp-check[30133]: info: :| DEPENDENCIES |
> hp-check[30133]: info: :----------------
> hp-check[30133]: info: :
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: cups - Common Unix
> Printing System...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: cups-devel- Common Unix
> Printing System development files...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: gcc - GNU Project C and
> C++ Compiler...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: GhostScript - PostScript
> and PDF language interpreter and previewer...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: libcrypto - OpenSSL
> cryptographic library...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: libjpeg - JPEG library...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: libnetsnmp-devel - SNMP
> networking library development files...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: libpthread - POSIX
> threads library...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: libtool - Library
> building support services...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: libusb - USB library...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: make - GNU make utility
> to maintain groups of programs...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: PIL - Python Imaging
> Library (required for commandline scanning with hp-scan)...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: ppdev - Parallel port
> support kernel module....
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: PyQt - Qt interface for
> Python...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: python-devel - Python
> development files...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: Python 2.3 or greater -
> Required for fax functionality...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: Python 2.2 or greater -
> Python programming language...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: Reportlab - PDF library
> for Python...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: SANE - Scanning
> library...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: SANE - Scanning library
> development files...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: scanimage - Shell
> scanning program...
> warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP
> functionality may not function properly.
> hp-check[30133]: info: :To install this dependency, execute this command:
> hp-check[30133]: info: :sudo apt-get install --yes --force-yes libsane
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for dependency: xsane - Graphical scanner
> frontend for SANE...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :
> hp-check[30133]: info: :------
> hp-check[30133]: info: :| HPLIP INSTALLATION |
> hp-check[30133]: info: :------
> hp-check[30133]: info: :
> hp-check[30133]: info: :
> hp-check[30133]: info: :Currently installed HPLIP version...
> hp-check[30133]: info: :HPLIP 2.7.10 currently installed in
> '/usr/share/hplip'.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Current contents of '/etc/hp/
> hp-check[30133]: info: :# hplip.conf. Generated from hplip.conf.in by
> configure.
>
> [hpssd]
> # Note: hpssd does not support dynamic ports
> # Port 2207 is the IANA assigned port for hpssd
> port=2207
>
> [hplip]
> version=2.7.10
>
> [dirs]
> home=/usr/
> run=/var/run
> ppd=/usr/
> ppdbase=
> doc=/usr/
> icon=/usr/
> cupsbackend=
> foomatic=
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=no
> pp-build=no
> gui-build=yes
> scanner-build=no
> fax-build=no
> cups11-build=no
> doc-build=yes
> shadow-build=no
> foomatic-
> foomatic-
> internal-
>
> hp-check[30133]: info: :
> hp-check[30133]: info: :------
> hp-check[30133]: info: :| INSTALLED PRINTERS |
> hp-check[30133]: info: :------
> hp-check[30133]: info: :
> hp-check[30133]: info: :
> hp-check[30133]: info: :HP_LaserJet_1020
> hp-check[30133]: info: :----------------
> hp-check[30133]: info: :Type: Printer
> hp-check[30133]: info: :Installed in HPLIP?: Yes, using the hp: CUPS
> backend.
> hp-check[30133]: info: :Device URI:
> hp:/usb/
> hp-check[30133]: info: :PPD: /etc/cups/
> hp-check[30133]: info: :PPD Description: HP LaserJet 1020
> Foomatic/hpijs-ZJS (recommended)
> hp-check[30133]: info: :Printer status: printer HP_LaserJet_1020 now
> printing HP_LaserJet_
> out of paper; will retry in 30 seconds...
>
> hp-check[30133]: info: :PDF
> hp-check[30133]: info: :---
> hp-check[30133]: info: :Type: Unknown
> hp-check[30133]: info: :Installed in HPLIP?: No, not using the hp: or
> hpfax: CUPS backend.
> hp-check[30133]: info: :Device URI: cups-pdf:/
> hp-check[30133]: info: :PPD: /etc/cups/
> hp-check[30133]: info: :PPD Description: Generic PDF file generator
> hp-check[30133]: info: :Printer status: printer PDF is idle. enabled
> since Tue 13 Nov 2007 11:45:14 PM CET
>
> warning: Printer is not HPLIP installed. Printers must use the hp: or
> hpfax: CUPS backend to function in HPLIP.
> hp-check[30133]: info: :Stylus-C64
> hp-check[30133]: info: :----------
> hp-check[30133]: info: :Type: Unknown
> hp-check[30133]: info: :Installed in HPLIP?: No, not using the hp: or
> hpfax: CUPS backend.
> hp-check[30133]: info: :Device URI: usb://EPSON/
> hp-check[30133]: info: :PPD: /etc/cups/
> hp-check[30133]: info: :PPD Description: Epson Stylus C64 -
> CUPS+Gutenprint v5.0.1
> hp-check[30133]: info: :Printer status: printer Stylus-C64 disabled since
> Fri 23 Nov 2007 09:52:56 PM CET -
> Rejecting Jobs
>
> warning: Printer is not HPLIP installed. Printers must use the hp: or
> hpfax: CUPS backend to function in HPLIP.
> hp-check[30133]: info: :
> hp-check[30133]: info: :------
> hp-check[30133]: info: :| PYTHON EXTENSIONS |
> hp-check[30133]: info: :------
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking 'cupsext' CUPS extension...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking 'pcardext' Photocard extension...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking 'hpmudext' I/O extension...
> hp-check[30133]: info: :OK, found.
> hp-check[30133]: info: :
> hp-check[30133]: info: :-----------------
> hp-check[30133]: info: :| USB I/O SETUP |
> hp-check[30133]: info: :-----------------
> hp-check[30133]: info: :
> hp-check[30133]: info: :
> hp-check[30133]: info: :Checking for permissions of USB attached
> printers...
> hp-check[30133]: info: :HP Device 0x2b17 at 002:007:
> hp-check[30133]: info: : Device URI:
> hp:/usb/
> hp-check[30133]: info: : Device node: /dev/bus/
> hp-check[30133]: info: : Mode: 0666
> hp-check[30133]: info: :
> hp-check[30133]: info: :-----------
> hp-check[30133]: info: :| SUMMARY |
> hp-check[30133]: info: :-----------
> hp-check[30133]: info: :
> error: 3 errors and/or warnings.
> hp-check[30133]: info: :
> hp-check[30133]: info: :Summary of needed commands to run to satisfy
> missing dependencies:
> hp-check[30133]: info: :sudo apt-get install --yes --force-yes libsane
> hp-check[30133]: info: :
> hp-check[30133]: info: :Please refer to the installation instructions at:
> hp-check[30133]: info: :http://
>
> In CUPS, it says my printer is out of paper (which it isn't. I restarted
> it several times. It's still the same.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>
|
Revision history for this message
|
#7 |
Please run:
tail -f /var/log/messages
Also try power cycling the printer and restart cups?
To restart cups: sudo /etc/init.d/cupsys restart
Also run this script:
https:/
and post the output. Did you install hplip or using what came pre-installed?
A
|
Revision history for this message
|
#8 |
Will try this tonight. I installed hplip2.7.10 that I found on the web site
(the hplip2.7.20.run script).
Thanks a lot
Tom
On Nov 30, 2007 5:46 PM, Aaron Albright <email address hidden>
wrote:
> Your question #18840 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Please run:
>
> tail -f /var/log/messages
>
> Also try power cycling the printer and restart cups?
>
> To restart cups: sudo /etc/init.d/cupsys restart
>
> Also run this script:
>
> https:/
>
> and post the output. Did you install hplip or using what came pre-
> installed?
>
> A
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you are a direct
> subscriber of the question.
>
|
Revision history for this message
|
#9 |
I have confirmed that the a LaserJet 1020 works using hplip 2.7.10 on Ubuntu gutsy. So it -should- work. You could try uninstalling and re-installing. perhaps something is amiss.
If not let me know and we'll troubleshoot it more.
A
|
Revision history for this message
|
#10 |
I uninstalled hplip but i still have the utilitie on disk, is there a clean
way to remove them ?
I'm gonna try reinstalling everything. I'll keep you posted on the progress.
Tom
On Nov 30, 2007 6:36 PM, Aaron Albright <email address hidden>
wrote:
> Your question #18840 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> I have confirmed that the a LaserJet 1020 works using hplip 2.7.10 on
> Ubuntu gutsy. So it -should- work. You could try uninstalling and re-
> installing. perhaps something is amiss.
>
> If not let me know and we'll troubleshoot it more.
>
> A
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you are a direct
> subscriber of the question.
>
|
Revision history for this message
|
#11 |
If you go into the hplip source and run make uninstall it should uninstall hplip. You can then run
rm -rf /usr/share/hplip
to be sure everything else is removed. just use caution in doing that.
A
|
Revision history for this message
|
#12 |
ok so i did that, relaunched the hplip script and I got a firware download
dialog but it doesn't seem to be doing much (the cancel button isn't even
displayed just a grey rectangle leading me to believe there should be a
cancel button there). I may have crashed it the first time around. I'll wait
to see if it does anything. Is it supposed to be long ? after I launched it
my printer blinked and then made a noise and now nothing is happening.
I'll keep you update.
On Nov 30, 2007 6:56 PM, Aaron Albright <email address hidden>
wrote:
> Your question #18840 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> If you go into the hplip source and run make uninstall it should
> uninstall hplip. You can then run
>
> rm -rf /usr/share/hplip
>
> to be sure everything else is removed. just use caution in doing that.
>
> A
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you are a direct
> subscriber of the question.
>
|
Revision history for this message
|
#13 |
by the way before it started that downloading firmware dialog it asked if I
wanted to download or if i had the firware update file. Anyone knows where I
could find that file ? Maybe the download is crashing or something but if I
can get my hands on the file it could be a different story.
Thanks for all the help and time.
On Nov 30, 2007 7:25 PM, Thomas Zaffran <email address hidden> wrote:
> ok so i did that, relaunched the hplip script and I got a firware download
> dialog but it doesn't seem to be doing much (the cancel button isn't even
> displayed just a grey rectangle leading me to believe there should be a
> cancel button there). I may have crashed it the first time around. I'll wait
> to see if it does anything. Is it supposed to be long ? after I launched it
> my printer blinked and then made a noise and now nothing is happening.
> I'll keep you update.
>
>
>
> On Nov 30, 2007 6:56 PM, Aaron Albright <
> <email address hidden>> wrote:
>
> > Your question #18840 on HPLIP changed:
> > https:/
> >
> > Status: Open => Needs information
> >
> > Aaron Albright requested for more information:
> > If you go into the hplip source and run make uninstall it should
> > uninstall hplip. You can then run
> >
> > rm -rf /usr/share/hplip
> >
> > to be sure everything else is removed. just use caution in doing that.
> >
> > A
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https:/
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
> >
>
>
|
Revision history for this message
|
#14 |
ALRIGHT it works !
turns out that firmware dialog was still displayed (as waiting, as if it had
crashed and was non responsive) but you could click next on the install
dialog under it (probably a bug). So i did and the test page came out !
Thank you everyone for helping me out.
On Nov 30, 2007 7:33 PM, zaf <email address hidden> wrote:
> Your question #18840 on HPLIP changed:
> https:/
>
> You gave more information on the question:
> by the way before it started that downloading firmware dialog it asked if
> I
> wanted to download or if i had the firware update file. Anyone knows where
> I
> could find that file ? Maybe the download is crashing or something but if
> I
> can get my hands on the file it could be a different story.
> Thanks for all the help and time.
>
>
> On Nov 30, 2007 7:25 PM, Thomas Zaffran <email address hidden> wrote:
>
> > ok so i did that, relaunched the hplip script and I got a firware
> download
> > dialog but it doesn't seem to be doing much (the cancel button isn't
> even
> > displayed just a grey rectangle leading me to believe there should be a
> > cancel button there). I may have crashed it the first time around. I'll
> wait
> > to see if it does anything. Is it supposed to be long ? after I launched
> it
> > my printer blinked and then made a noise and now nothing is happening.
> > I'll keep you update.
> >
> >
> >
> > On Nov 30, 2007 6:56 PM, Aaron Albright <
> > <email address hidden>> wrote:
> >
> > > Your question #18840 on HPLIP changed:
> > > https:/
> > >
> > > Status: Open => Needs information
> > >
> > > Aaron Albright requested for more information:
> > > If you go into the hplip source and run make uninstall it should
> > > uninstall hplip. You can then run
> > >
> > > rm -rf /usr/share/hplip
> > >
> > > to be sure everything else is removed. just use caution in doing
> that.
> > >
> > > A
> > >
> > > --
> > > To answer this request for more information, you can either reply to
> > > this email or enter your reply at the following page:
> > > https:/
> > >
> > > You received this question notification because you are a direct
> > > subscriber of the question.
> > >
> >
> >
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>
|
Revision history for this message
|
#15 |
forgot to write it as solved
thanks again
|
Revision history for this message
|
#16 |
Great. I'm going to try and reproduce the dialog problem, I just saw that myself.
Thanks for your support of HPLIP!
Aaron
