HPLIP

error 100 at dependency and conflict resolution

Asked by janneman

at installing, I get error 100:

All details should be in the log below. Tried to resolve the dependencies but failed. The good thing is that the printer L7680 prints and scans!

jv@jv-desktop:~/003/hp/printer$ sh hplip-2.7.10.run
Creating directory hplip-2.7.10
Verifying archive integrity... All good.
Uncompressing HPLIP 2.7.10 Self Extracting Archive.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 2.7.10)
HPLIP Installer ver. 3.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Sat-24-Nov-2007_14:06:57.log

Initializing. Please wait...

note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to chose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) :

INTRODUCTION
------------
This installer will install HPLIP version 2.7.10 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).

DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 7.10.

Is "Ubuntu 7.10" your correct distro/OS and version (y=yes*, n=no, q=quit) ?

ENTER ROOT/SUPERUSER PASSWORD
-----------------------------
Please enter the root/superuser password:
Password accepted

INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information. Disable the CD-ROM/DVD source if you do not have the Ubunbtu installation media inserted in the drive.

Please read the installation notes. Press <enter> to continue or 'q' to quit:

RUNNING PRE-INSTALL COMMANDS
----------------------------

INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
warning: There are 6 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: gcc (gcc - GNU Project C and C++ Compiler)
warning: Missing REQUIRED dependency: libpthread (libpthread - POSIX threads library)
warning: Missing REQUIRED dependency: cups-devel (cups-devel- Common Unix Printing System development files)
warning: Missing REQUIRED dependency: libusb (libusb - USB library)
warning: Missing REQUIRED dependency: libtool (libtool - Library building support services)
warning: Missing REQUIRED dependency: libjpeg (libjpeg - JPEG library)

INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
warning: There are 6 missing OPTIONAL dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency for option 'network': libcrypto (libcrypto - OpenSSL cryptographic library)
warning: Missing REQUIRED dependency for option 'network': libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
warning: Missing OPTIONAL dependency for option 'fax': reportlab (Reportlab - PDF library for Python)
warning: Missing REQUIRED dependency for option 'scan': sane-devel (SANE - Scanning library development files)
warning: Missing OPTIONAL dependency for option 'scan': pil (PIL - Python Imaging Library (required for commandline scanning with hp-scan))
warning: Missing OPTIONAL dependency for option 'scan': scanimage (scanimage - Shell scanning program)
A package manager 'adept' appears to be running. Please quit the package manager and press enter to continue (i=ignore, q=quit*) :
A package manager 'adept' appears to be running. Please quit the package manager and press enter to continue (i=ignore, q=quit*) :

CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.

RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)

DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo apt-get install --yes --force-yes build-essential build-essential libcupsys2-dev cupsys-bsd libusb-dev libtool libjpeg62-dev openssl libsnmp9-dev python-reportlab libsane-dev python-imaging libsane'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? q

Question information

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janneman
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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

What distro are you using?

Can you run:

sudo apt-get install --yes --force-yes build-essential build-essential libcupsys2-dev cupsys-bsd libusb-dev libtool libjpeg62-dev openssl libsnmp9-dev python-reportlab libsane-dev python-imaging libsane

and post the error?

A

Revision history for this message
janneman (jan-g34) said : 		#2

When I try a manual installation I also run into the same problem with libc6-dev, etc, see below. I have a original 7.10 + kubuntu
Trying to install libc6 gives: The following packages have unmet dependencies:
  libc6-dev: Depends: libc6 (= 2.6.1-1ubuntu9) but 2.6.1-1ubuntu10 is to be installed. Schould I force it?????

j@jv-desktop:~/003/hp/printer/hplip-2.7.10$ sudo apt-get install libcupsys2 libcupsys2-dev build-essential python-dev python-dev python gs-esp libusb-dev xsane libsane python-reportlab python-qt3 libsnmp9-dev openssl libjpeg62-dev libsane-dev libtool python-imaging
Reading package lists... Done
Building dependency tree
Reading state information... Done
libcupsys2 is already the newest version.
python is already the newest version.
xsane is already the newest version.
libsane is already the newest version.
python-qt3 is already the newest version.
python-qt3 set to manual installed.
Note, selecting libsnmp-dev instead of libsnmp9-dev
openssl is already the newest version.
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
  build-essential: Depends: libc6-dev but it is not going to be installed or
                            libc-dev
                   Depends: g++ (>= 4:4.1.1) but it is not going to be installed
  libcupsys2-dev: Depends: libgnutls-dev but it is not going to be installed
                  Depends: libkrb5-dev but it is not going to be installed
  libjpeg62-dev: Depends: libc-dev
  libsane-dev: Depends: libtiff4-dev but it is not going to be installed
  libsnmp-dev: Depends: libc6-dev but it is not going to be installed
               Depends: libssl-dev but it is not going to be installed
  libtool: Depends: libc6-dev but it is not going to be installed or
                    libc-dev
  libusb-dev: Depends: libc6-dev but it is not going to be installed or
                       libc-dev
E: Broken packages
j@jv-desktop:~/003/hp/printer/hplip-2.7.10$

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

This is odd because ubuntu 7.10 has been tested very extensively.

Can you run

sudo apt-get install build-essential

and any errors.

Also can you run:

cat /etc/apt/source.list

and post that?

A

Revision history for this message
janneman (jan-g34) said : 		#4

sudo apt-get install build-essential
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.

Since you only requested a single operation it is extremely likely that
the package is simply not installable and a bug report against
that package should be filed.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
  build-essential: Depends: libc6-dev but it is not going to be installed or
                            libc-dev
                   Depends: g++ (>= 4:4.1.1) but it is not going to be installed
E: Broken packages

---------------------------------
cat /etc/apt/source.list
cat: /etc/apt/source.list: No such file or directory

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#5

Sorry that was supposed to be;

cat /etc/apt/sources.list

My bad.

Although if 'sudo apt-get install build-essential' doesn't work correctly you have a system problem with apt. You may want to post the to ubuntuforums.org for more assistance.

Sorry I couldn't help more.
A

Revision history for this message
Demosthenes (demosthenes) said : 		#6

I'm having the same problem - trying to install a HP C7280.. anyone had any luck with this printer?

Revision history for this message
Demosthenes (demosthenes) said : 		#7

Well I now have it installed okay after just throwing at it every remotely related package I could find in Synaptic that it was complaining about except libsnmp-devel which I still can't find and therefore now has disabled the network 'option'. However, I *have* now printed by USB okay so it definitely works - using 'C7200 Series' configuration. Now just to work out how to get networking enabled.

Impressed though!

Even though, yes, this is typical Linux being difficult to set up and configure, from what I hear Windows software users have not been having a much greater time (not the fault of HP I believe) and in fact once the Linux software is configured, like Linux in general, will work *much* better without the bloat and clutter. I'm keen to keep working through and get this working.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#8

If you install libsnmp-dev it should work...i just checked synaptic and it's there, you have to enable the multiverse and universe repos however.

Hope this helps.

A

Revision history for this message
Demosthenes (demosthenes) said : 		#9

all working good now!!! Even scanned to multi-page PDF with XSANE using the auto document feeder, thanks HP for terrific Linux support!!

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#10

Great!

All the best,

A

Revision history for this message
janneman (jan-g34) said : 		#11

Did a reinstall of Ubuntu 7.10 + kubuntu desktop and then installed it OK using the manual installation.