HPLIP

HP C 3180 printer only prints to folder not to the printer

Asked by jerome tulanowski

HP PhotoSmart C3180 Printer Scanner will not print out any pages to the machine , i have to print to a folder or desktop, and from their i still can't get th printer to operate to print out on paper i checked to see if the drivers were installed using command line dpkg -l hplip and the results show me that their installed ,I could really use some help with this problem. Thanks
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Status:
Solved
For:
HPLIP Edit question
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Solved by:
Sanjay Kumar
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Best Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,
Thanks for reporting the bug in HPLIP. To help us understand and analyze the issue please follow following things.
=> Download and install the latest HPLIP release from http://hplipopensource.com/hplip-web/index.html:
=> Reconfigure print queue with the commands mentioned below.
       =>system-config-printer (remove all print queues)
       =>hp-setup (for adding print queue)
=>Enable/Clear Logs as mentioned below
    a)Open /etc/cups/cupsd.conf in root mode and replace
        LogLevel warn
          with
       LogLevel debug
       hpLogLevel 15
    b) Open Terminal and run following commands:
       => su
       => /etc/init.d/cups restart
                  or
       => service cups restart
       => cd /tmp
       => rm *.out
       => rm *.bmp
       => cat dev/null > /var/log/cups/error_log
       => hp-check -t > /tmp/hpcheck.log
    c) Try to print the file and If issue is not resolved then please send following files
          => /var/log/syslog (if present),
          => /var/log/messages (if present),
          => /var/log/cups/error_log
          => /tmp/*.bmp
          => /tmp/*.out
          => /tmp/hpcheck.log
          => document used for printing
    d) Please let me know the application used for testing.

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jerome tulanowski (jtulanow) said : 		#2

The install stsrted to load untill i got an installation Note. Stating
Note: Disable CD Sources in your APT sources.list or the installation will fail a nd hang.

I get a Dependency and Conflict Resolution

Running 'su -c "apt-getinstall - - force-yes -yg++" '
Please wait, this may take several Minutes
And i hang at this point

I do not know how to Disable CD Sources in APT sources list i guess that is why i hang at this point.
could you get me going with Disable CD Sources in APT sources list. I cant't find it.
Thanks.

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jerome tulanowski (jtulanow) said : 		#3

Thanks Sanjay Kumar, that solved my question.