HP CP 1215 print bad

Asked by WRunner

HP CP 1215 prints squares and broken colors.
OS: Ubuntu 10.04
Installed hplip-3.11.10
If the print on the same printer from a computer running windows is fine print.
what to do ?

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Sanjay Kumar (sanjay-kumar14) said :
#1

Hi,

Thanks for reporting the bug in HPLIP. PLease Download HPLIP release from http://hplipopensource.com/hplip-web/index.html (automatic install) and then do the following things.

1) Remove all the print queues by running following command.
      system-config-printer

2) Add plugin by running following command.
      sudo hp-plugin -g

3) Add new print queue by running following command.
     hp-setup -g

Now try to print.

If problem still persists then please do the following to capture some logs:

    a)Open /etc/cups/cupsd.conf in root mode and replace

        LogLevel warn

          with

       LogLevel debug
       hpLogLevel 15

    b) Open Terminal and run following commands:
       => su
       => /etc/init.d/cups restart
                  or
       => service cups restart
       => cd /tmp
       => rm *.out
       => rm *.bmp
       => cat dev/null > /var/log/cups/error_log
       => hp-check -t > /tmp/hpcheck.log

    c) Try to print the file and then send
          => /var/log/syslog (if present),
          => /var/log/messages (if present),
          => /var/log/cups/error_log
          => /tmp/*.bmp
          => /tmp/*.out
          => /tmp/hpcheck.log
          => document used for printing

    d) Please let me know the application used for testing.

Thanks,
Sanjay

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