HPLIP

Printer not found under openSuse 12.1

Asked by Vasilis Serghi on 2011-11-20

I have installed HPLIP from the repos in openSuse 12.1, but my printer is not recognised over wireless. I have version 3.11.10 installed. On my previous version of openSuse (11.4), it found my printer and worked flawlessly using the setup wizard via the one-time USB connection for wireless printing. I have successfully pinged my printer. and my printer works ok when connected via USB but can't be found through wireless. I have also tried the version from this website assuming of course that the differences between 11.4 and 12.1 were minimal as far as HPLIP was concerned. I have, as far as I know, added the ports 161, 162 and 9100 for TCP and UDP in my distro firewall.

Here is the output of snmpwalk -Os -c public -v 1 ip.address.of.printer 1.3.6.1.4.1.11.2.3.9.1.1.7.0
enterprises.11.2.3.9.1.1.7.0 = STRING: "MFG:HP;MDL:Photosmart 6510 series;CMD:PCL3GUI,PCL3,PJL,JPEG,XHTMLPrint,URF,DW-PCL,802.11,DESKJET,DYN;CLS:PRINTER;DES:CQ761B;CID:HPIJVIPAV2;LEDMDIS:USB#FF#CC#00,USB#07#01#02,USB#FF#04#01;SN:CN17G2213T05QB;S:038088C484201021005a0200000452800644428005a462800644128005a;Z:0102,05000009000008000008000008000008,0600,0700000000000000000000,0b0000000000000000000098a80000000098a80000000098a80000000098a8,0c0,0e00000000000000000000,0f00000000000000000000,10000002000008000008000008000008,110,12000,150,17000000000000000000000000000000,181;"

Here is the output of hp-check -t;
hp-check[10108]: info: :
Initializing. Please wait...
SUSE LINUX

12.1

scheduler is running

1.5.0

Linux linux.site 3.1.0-1.2-desktop #1 SMP PREEMPT Thu Nov 3 14:45:45 UTC 2011 (187dde0) x86_64 x86_64 x86_64 GNU/Linux

hp-check[10108]: info: :
hp-check[10108]: info: :---------------
hp-check[10108]: info: :| SYSTEM INFO |
hp-check[10108]: info: :---------------
hp-check[10108]: info: :
hp-check[10108]: info: :Basic system information:
hp-check[10108]: info: :Linux linux.site 3.1.0-1.2-desktop #1 SMP PREEMPT Thu Nov 3 14:45:45 UTC 2011 (187dde0) x86_64 x86_64 x86_64 GNU/Linux
hp-check[10108]: info: :
hp-check[10108]: info: :Distribution:
hp-check[10108]: info: :suse 12.1
hp-check[10108]: info: :
hp-check[10108]: info: :Checking Python version...
hp-check[10108]: info: :OK, version 2.7.2 installed
hp-check[10108]: info: :
hp-check[10108]: info: :Checking PyQt 4.x version...
hp-check[10108]: info: :OK, version 4.8.5 installed.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for CUPS...
hp-check[10108]: info: :Status: scheduler is running
hp-check[10108]: info: :Version: 1.5.0
warning: /etc/cups/cupsd.conf file not found or not accessible.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dbus/python-dbus...
hp-check[10108]: info: :dbus daemon is running.
hp-check[10108]: info: :python-dbus version: 0.83.2
hp-check[10108]: info: :
hp-check[10108]: info: :
hp-check[10108]: info: :------------------------------------
hp-check[10108]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[10108]: info: :------------------------------------
hp-check[10108]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: CUPS image - CUPS image development files...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: DBus - Message bus system...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: libtool - Library building support services...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: libusb - USB library...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: Python devel - Python development files...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: Python XML libraries...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: SANE - Scanning library...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :
hp-check[10108]: info: :----------------------
hp-check[10108]: info: :| HPLIP INSTALLATION |
hp-check[10108]: info: :----------------------
hp-check[10108]: info: :
hp-check[10108]: info: :
hp-check[10108]: info: :Currently installed HPLIP version...
hp-check[10108]: info: :HPLIP 3.11.10 currently installed in '/usr/share/hplip'.
hp-check[10108]: info: :
hp-check[10108]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[10108]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no

hp-check[10108]: info: :
hp-check[10108]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[10108]: info: :# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

hp-check[10108]: info: :
hp-check[10108]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[10108]: info: :[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/Photosmart_6510_series?serial=CN17G2213T05QB"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = true
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 20/11/11 22:06:07
version = 3.11.10

hp-check[10108]: info: :
hp-check[10108]: info: :--------------------------
hp-check[10108]: info: :| DISCOVERED USB DEVICES |
hp-check[10108]: info: :--------------------------
hp-check[10108]: info: :
hp-check[10108]: info: : Device URI Model
hp-check[10108]: info: : ------------------------------------------------ -------------------------
hp-check[10108]: info: : hp:/usb/Photosmart_6510_series?serial=CN17G2213T HP Photosmart 6510 series
05QB
hp-check[10108]: info: :
hp-check[10108]: info: :---------------------------------
hp-check[10108]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[10108]: info: :---------------------------------
hp-check[10108]: info: :
hp-check[10108]: info: :
hp-check[10108]: info: :Photosmart-6510-series
hp-check[10108]: info: :----------------------
hp-check[10108]: info: :Type: Printer
hp-check[10108]: info: :Device URI: hp:/usb/Photosmart_6510_series?serial=CN17G2213T05QB
hp-check[10108]: info: :PPD: /etc/cups/ppd/Photosmart-6510-series.ppd
hp-check[10108]: info: :PPD Description: HP Photosmart 6510 Series, hpcups 3.11.10
hp-check[10108]: info: :Printer status: printer Photosmart-6510-series is idle. enabled since Sun 20 Nov 2011 21:54:47 GMT
hp-check[10108]: info: :Communication status: Good
hp-check[10108]: info: :
hp-check[10108]: info: :Photosmart_6510
hp-check[10108]: info: :---------------
hp-check[10108]: info: :Type: Printer
hp-check[10108]: info: :Device URI: hp:/usb/Photosmart_6510_series?serial=CN17G2213T05QB
hp-check[10108]: info: :PPD: /etc/cups/ppd/Photosmart_6510.ppd
hp-check[10108]: info: :PPD Description: HP Photosmart 6510 Series, hpcups 3.11.10
hp-check[10108]: info: :Printer status: printer Photosmart_6510 is idle. enabled since Sun 20 Nov 2011 21:54:47 GMT
hp-check[10108]: info: :Communication status: Good
hp-check[10108]: info: :
hp-check[10108]: info: :
hp-check[10108]: info: :----------------------
hp-check[10108]: info: :| SANE CONFIGURATION |
hp-check[10108]: info: :----------------------
hp-check[10108]: info: :
hp-check[10108]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[10108]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking output of 'scanimage -L'...
hp-check[10108]: info: :device `hpaio:/usb/Photosmart_6510_series?serial=CN17G2213T05QB' is a Hewlett-Packard Photosmart_6510_series all-in-one

hp-check[10108]: info: :
hp-check[10108]: info: :---------------------
hp-check[10108]: info: :| PYTHON EXTENSIONS |
hp-check[10108]: info: :---------------------
hp-check[10108]: info: :
hp-check[10108]: info: :Checking 'cupsext' CUPS extension...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking 'pcardext' Photocard extension...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking 'hpmudext' I/O extension...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :Checking 'scanext' SANE scanning extension...
hp-check[10108]: info: :OK, found.
hp-check[10108]: info: :
hp-check[10108]: info: :
hp-check[10108]: info: :
hp-check[10108]: info: :-----------------
hp-check[10108]: info: :| USB I/O SETUP |
hp-check[10108]: info: :-----------------
hp-check[10108]: info: :
hp-check[10108]: info: :Checking for permissions of USB attached printers...
hp-check[10108]: info: :
HP Device 0xa511 at 002:004:
hp-check[10108]: info: : Device URI: hp:/usb/Photosmart_6510_series?serial=CN17G2213T05QB
hp-check[10108]: info: : Device node: /dev/bus/usb/002/004
hp-check[10108]: info: : Mode: 0664
hp-check[10108]: info: :getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/004
# owner: root
# group: lp
user::rw-
user:vas:rw-
group::rw-
mask::rw-
other::r--

hp-check[10108]: info: :
hp-check[10108]: info: :---------------
hp-check[10108]: info: :| USER GROUPS |
hp-check[10108]: info: :---------------
hp-check[10108]: info: :
hp-check[10108]: info: :users www audio cdrom video

hp-check[10108]: info: :
hp-check[10108]: info: :-----------
hp-check[10108]: info: :| SUMMARY |
hp-check[10108]: info: :-----------
hp-check[10108]: info: :
hp-check[10108]: info: :No errors or warnings.
hp-check[10108]: info: :
hp-check[10108]: info: :Done.

Question information

Language:: English Edit question

Status:: Solved

For:: HPLIP Edit question

Assignee:: Srikanth Edit question

Solved by:: Vasilis Serghi

Solved:: 2011-11-27

Last query:: 2011-11-27

Last reply:: 2011-11-24

Link existing bug

Revision history for this message

Srikanth (srikanth-lokare) said on 2011-11-21:

Hi,

OpenSuSE 12.1 is currently not supported by HPLIP 3.11.10. We will have the support for the same shortly and will let you know on this.

Thanks for using HPLIP.

Thanks and Regards,
Srikanth Lokare

Revision history for this message

Johannes Meixner (jsmeix) said on 2011-11-23:

Srikanth,
I do not understand what you mean.
The reporter has "installed HPLIP from the repos in openSuse".
What is missing in HPLIP 3.11.10 for openSUSE 12.1 when a user
installs our ready-made RPMs that we provide with openSUSE?

Revision history for this message

goutam kodu (goutam-hplip) said on 2011-11-24:

Hi Vasilis,

Follow the below steps and check if you can detect the printer this way.

Considering that your computer and the printer are over wireless network and you have the IP address of the printer available from the printer control panel or from the configuration page of the printer.

-Run "hp-setup -g"
-Click on the second option Network/Ethernet/Wireless.
-Click on the "Show Advance Options"
-Check on the "Manual Discovery"
-Enter the IP address of the printer and proceed to Next.

Let me know if your printer gets detected this way via wireless. Post us the complete terminal debug output of the "hp-setup -g" command.

Thanks,
Goutam Kodu

Revision history for this message

Vasilis Serghi (basosergiou) said on 2011-11-24:

This is the output

HP Linux Imaging and Printing System (ver. 3.11.10)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[9854]: debug: param=
hp-setup[9854]: debug: selected_device_name=None
hp-setup[9854]: debug: Sys.argv=['/usr/bin/hp-setup', '-g'] printer_name=None param= jd_port=1 device_uri=None remove=False
hp-setup[9854]: debug: Starting GUI loop...
hp-setup[9854]: debug: Trying IP address 192.168.1.66
hp-setup[9854]: debug: Found: hp:/net/Photosmart_6510_series?ip=192.168.1.66
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: Cache miss: photosmart_6510_series
hp-setup[9854]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[9854]: debug: Searching for section [photosmart_6510_series] in file /usr/share/hplip/data/models/models.dat
hp-setup[9854]: debug: Found section [photosmart_6510_series] in file /usr/share/hplip/data/models/models.dat
Found device: hp:/net/Photosmart_6510_series?ip=192.168.1.66
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: Unable to open file installer/distros.dat for reading.
hp-setup[9854]: debug: []
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: {'hp:/net/Photosmart_6510_series?ip=192.168.1.66': ['Photosmart_6510']}
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: Photosmart_6510_2
hp-setup[9854]: debug: (CUPS 1.2.x) Getting list of PPDs using CUPS_GET_PPDS...
hp-setup[9854]: debug: CUPS PPD base path = /usr/share/cups/model
hp-setup[9854]: debug: Foomatic PPD base path = /usr/share/cups/model/manufacturer-PPDs
hp-setup[9854]: debug: Matching PPD list to model photosmart_6510_series...
hp-setup[9854]: debug: Found match: /usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series.ppd.gz
hp-setup[9854]: debug: Found match: lsb/usr/HP/hp-photosmart_6510_series-hpijs.ppd.gz
hp-setup[9854]: debug: Found match: /usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series-hpijs.ppd.gz
hp-setup[9854]: debug: [('/usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series.ppd.gz', []), ('lsb/usr/HP/hp-photosmart_6510_series-hpijs.ppd.gz', []), ('/usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series-hpijs.ppd.gz', [])]
hp-setup[9854]: debug: 3 matches found. Selecting based on PDL: Host > PS > PCL/Other
hp-setup[9854]: debug: No specific PDL located. Defaulting to first found PPD file.
hp-setup[9854]: debug: addPrinter('Photosmart_6510_2', 'hp:/net/Photosmart_6510_series?ip=192.168.1.66', '', '/usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series.ppd.gz', '', '')
hp-setup[9854]: debug: addPrinter() returned (0, client-error-forbidden)
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: {'hp:/net/Photosmart_6510_series?ip=192.168.1.66': ['Photosmart_6510']}
error: Printer queue setup failed. Could not connect to CUPS Server Is user added to "sys" group(s)

Using the manual method and supplying the IP address worked. It found the printer and installed it but I needed to do this via root in order for the printer to install properly. But when I did, it worked fine after that at normal user level. It now prints via wireless.

I do have a question though, I did not need to add myself to "lp" or "sys" groups in order to do this on openSuse 11.4, it worked first time. Is this a problem with support for 12.1?

Vasilis

This is the output

HP Linux Imaging and Printing System (ver. 3.11.10)
Printer/Fax Setup Utility ver. 9.0

hp-setup[9854]: debug: param=
hp-setup[9854]: debug: selected_device_name=None
hp-setup[9854]: debug: Sys.argv=['/usr/bin/hp-setup', '-g'] printer_name=None param= jd_port=1 device_uri=None remove=False
hp-setup[9854]: debug: Starting GUI loop...
hp-setup[9854]: debug: Trying IP address 192.168.1.66
hp-setup[9854]: debug: Found: hp:/net/Photosmart_6510_series?ip=192.168.1.66
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: Cache miss: photosmart_6510_series
hp-setup[9854]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[9854]: debug: Searching for section [photosmart_6510_series] in file /usr/share/hplip/data/models/models.dat
hp-setup[9854]: debug: Found section [photosmart_6510_series] in file /usr/share/hplip/data/models/models.dat
Found device: hp:/net/Photosmart_6510_series?ip=192.168.1.66
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1                                                                     
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1                                                                     
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1                                                                     
hp-setup[9854]: debug: Unable to open file installer/distros.dat for reading.
hp-setup[9854]: debug: []
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1                                                                     
hp-setup[9854]: debug: {'hp:/net/Photosmart_6510_series?ip=192.168.1.66': ['Photosmart_6510']}
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1                                                                     
hp-setup[9854]: debug: Photosmart_6510_2
hp-setup[9854]: debug: (CUPS 1.2.x) Getting list of PPDs using CUPS_GET_PPDS...
hp-setup[9854]: debug: CUPS PPD base path = /usr/share/cups/model
hp-setup[9854]: debug: Foomatic PPD base path = /usr/share/cups/model/manufacturer-PPDs
hp-setup[9854]: debug: Matching PPD list to model photosmart_6510_series...
hp-setup[9854]: debug: Found match: /usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series.ppd.gz
hp-setup[9854]: debug: Found match: lsb/usr/HP/hp-photosmart_6510_series-hpijs.ppd.gz
hp-setup[9854]: debug: Found match: /usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series-hpijs.ppd.gz
hp-setup[9854]: debug: [('/usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series.ppd.gz', []), ('lsb/usr/HP/hp-photosmart_6510_series-hpijs.ppd.gz', []), ('/usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series-hpijs.ppd.gz', [])]                                                                                                         
hp-setup[9854]: debug: 3 matches found. Selecting based on PDL: Host > PS > PCL/Other
hp-setup[9854]: debug: No specific PDL located. Defaulting to first found PPD file.
hp-setup[9854]: debug: addPrinter('Photosmart_6510_2', 'hp:/net/Photosmart_6510_series?ip=192.168.1.66', '', '/usr/share/cups/model/manufacturer-PPDs/hplip/hp-photosmart_6510_series.ppd.gz', '', '')                                                
hp-setup[9854]: debug: addPrinter() returned (0, client-error-forbidden)
hp-setup[9854]: debug: hp:/net/Photosmart_6510_series?ip=192.168.1.66: back_end:hp is_hp:True bus:net model:Photosmart_6510_series serial: dev_file: host:192.168.1.66 zc: port:1                                                                     
hp-setup[9854]: debug: {'hp:/net/Photosmart_6510_series?ip=192.168.1.66': ['Photosmart_6510']}
error:  Printer queue setup failed. Could not connect to CUPS Server  Is user added to "sys" group(s)

I do have a question though, I did not need to add myself to "lp" or "sys" groups in order to do this on openSuse 11.4, it worked first time. Is this a problem with support for 12.1?

Vasilis

Revision history for this message

Johannes Meixner (jsmeix) said on 2011-11-25:

FYI:

This "user added to 'sys' group" or similar messages in HPLIP
applies only for locally connected devices and is mostly misleading
and was never true for openSUSE and can never ever have applied
for devices which are connected via network (as in your case).

Some basic information how access permission is granted
for USB devices which should be directly used by end-users in openSUSE
(I assume in other Linux distributions it works basically the same nowadays):

For printers and all-in-one devices (i.e. printer + scanner)
the group of the USB device file must be "lp" so that the CUPS usb backend
which runs as user "lp" (who is member of the group "lp") can send
printing data to the printer unit (i.e. the printer interface of the USB device).
It is sufficiently secure and reasonable easy to use by default
the same group "lp" for printers and scanners because both kind of devices
usually require physical user access (to get the printed paper or
to place a paper on the scanner) so that both kind of devices
should usually require the same kind of security.

The owner and permissions of device files is nowadays set by udev and
udev is controlled by 'rules' files e.g. for HPLIP in openSUSE it is basically
/etc/udev/rules.d/55-hpmud.rules
which contains entries like (long line wrapped here):
--------------------------------------------------------------------------------
# Check for AiO products (0x03f0xx11).
ATTR{idVendor}=="03f0", ATTR{idProduct}=="??11", OWNER="root", GROUP="lp",
MODE="0664", ENV{sane_hpaio}="yes", ENV{libsane_matched}="yes"
--------------------------------------------------------------------------------

The ENV{sane_hpaio}="yes", ENV{libsane_matched}="yes" stuff
(actually this is somewhat duplicate - only one should also work
but to be on the safe side and backward compatible I have both)
trigges in the udev magic a script which grants additionally to
the traditional OWNER="root", GROUP="lp", MODE="0664"
settings an ACL (access control list) which contains the one
normal user who is currently logged in directly at the computer.

This way the one normal user who is currently logged in directly
at the computer additionally gets read and write access via the ACL
to the USB device file so that this user can e.g. scan a document
on his USB all-in-one device.

In contrast for devices which are connected via network
neither the traditional OWNER="root", GROUP="lp", MODE="0664"
settings nor ACLs make any sense because thers is no device file
for devices which are connected via network.

Access control for devices which are connected via network
would have to happen inside the device (e.g. via whatever kind
of network package filtering / firewall software) so that the
network device itself could reject access from certain networks
or hosts in the network.

You may have a look at "network printer security risk" in
http://en.opensuse.org/SDB:CUPS_and_SANE_Firewall_settings

FYI:

For printers and all-in-one devices (i.e. printer + scanner)
the group  of the USB device file must be "lp" so that the CUPS usb backend
which runs as user "lp" (who is member of the group "lp") can send
printing data to the printer unit (i.e. the printer interface of the USB device).
It is sufficiently secure and reasonable easy to use by default
the same group "lp" for printers and scanners because both kind of devices
usually require physical user access (to get the printed paper or
to place a paper on the scanner) so that both kind of devices
should usually require the same kind of security.

The owner and permissions of device files is nowadays set by udev and
udev is controlled by 'rules' files e.g. for HPLIP in openSUSE it is basically
/etc/udev/rules.d/55-hpmud.rules
which contains entries like (long line wrapped here):
--------------------------------------------------------------------------------
# Check for AiO products (0x03f0xx11).
ATTR{idVendor}=="03f0", ATTR{idProduct}=="??11", OWNER="root", GROUP="lp",
 MODE="0664", ENV{sane_hpaio}="yes", ENV{libsane_matched}="yes"
--------------------------------------------------------------------------------

You may have a look at "network printer security risk" in
http://en.opensuse.org/SDB:CUPS_and_SANE_Firewall_settings

Revision history for this message

Vasilis Serghi (basosergiou) said on 2011-11-27:

Although I can now find my printer via the IP address and access it via wireless, i'm still convinced that there is a problem with openSuse 12.1 and the latest release, as 11.4 worked with no issues first time. I don't recall being a member of lp group. I'll wait and test the next release when it comes out.

Anyway, thanks for the help, much appreciated. I am happy again.

Vasilis

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Printer not found under openSuse 12.1

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