HPLIP

problem with hplip each time I restart

Asked by John Hosszu

Hi,

i was googling for some help with an issue, and came across this page:

http://<email address hidden>/msg04236.html

i am having the same problem - printer status says "Printing: open device failed; will retry in 30 seconds...". it does print however - it just takes a few minutes to reach the printer for some reason.. quite annoying, but at least it works eventually. did you manage to fix the original poster's problem? did they even get back to you with the info you requested?

if not, could i provide you with the info, so you can help me instead? :)

i'm using an hp photosmart d7160 on debian testing, any more info required, please ask.

cheers, niall chapman.

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Revision history for this message
John Hosszu (john-hosszu) said : 		#1

Can you run a

$ hp-check -t

and post the output back...

thanks

jh

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pellgarlic (pellgarlic) said : 		#2

hi john,

thanks for opening this thread for me - didnt know this help board existed :)

the output from "hp-check -t" is:

[01:54] pell /atom/downloads/installs/hplip % hp-check -t

HP Linux Imaging and Printing System (ver. 2.7.7)
Dependency/Version Check Utility ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux pellopolis 2.6.22-2-686 #1 SMP Fri Aug 31 00:24:01 UTC 2007 i686 GNU/Linux

Distribution:
debian testing

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.4.4 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.2

----------------
| DEPENDENCIES |
 ----------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.7.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.7.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.7.7
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
foomatic=/usr/share/foomatic

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=no
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=yes
internal-tag=2.7.7.27

----------------------
| INSTALLED PRINTERS |
 ----------------------

Photosmart_D7100
----------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Photosmart_D7100_series?serial=MY6CLFB2M704SF
PPD: /etc/cups/ppd/Photosmart_D7100.ppd
PPD Description: HP PhotoSmart D7100 Foomatic/hpijs (recommended)
Printer status: printer Photosmart_D7100 is idle. enabled since Thu 15 Nov 2007 16:39:09 GMT

Photosmart_D7100_2
------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Photosmart_D7100_series?serial=MY6CLFB2M704SF
PPD: /etc/cups/ppd/Photosmart_D7100_2.ppd
PPD Description: HP PhotoSmart D7100 Foomatic/hpijs (recommended)
Printer status: printer Photosmart_D7100_2 is idle. enabled since Thu 15 Nov 2007 17:09:59 GMT

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking proper HPLIP I/O setup (USB I/O only)...
udev "usb_device" access mode: 0664 (OK)

Checking for permissions of USB attached printers...
HP Device 0xc602 at 005:056:
warning: Device URI: (Makeuri FAILED)
    Device node: /dev/bus/usb/005/056
    Mode: 0660
    UID: 0 (root)
    GID: 7 (lp)
    Device group and mode appear correct.

Is user 'pell' a member of the 'lp' group?
Yes (OK)

-----------
| SUMMARY |
 -----------

error: 3 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Revision history for this message
John Hosszu (john-hosszu) said : 		#3

is this the debian package or did you install via tarball/run file?

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#4

Waiting for user to post update.
Changing status to info request.

A

Revision history for this message
pellgarlic (pellgarlic) said : 		#5

hi, sorry took a while to reply - REALLY busy with work...

i installed the 2.7.7 tarball. ddont know why, but i didnt even realise there was a package in the debian repos. maybe i would have better luck with that version? although it's quite a bit older than newest available the tarball version.

Revision history for this message
pellgarlic (pellgarlic) said : 		#6

wait.... i'm not sure :) i cant actually rememer if it was a "run" file or a tarball i used. i'm at work just now - i'll check when i'm home, and post again.

Revision history for this message
pellgarlic (pellgarlic) said : 		#7

ok, it was the "hplip-2.7.7.run" file i used to install.

Revision history for this message
John Hosszu (john-hosszu) said : 		#8

Is this system still having issues...

Sorry I have not replied sooner.

jh

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#9

Changing to needs info from user.

A

Revision history for this message
pellgarlic (pellgarlic) said : 		#10

hi, just an update - i have installed hplip from the debian repository, and it works fine now :)

can't remember why i initially installed it from the .run file, but i am no longer having any problems since installing the .deb file from the repo.

thanks :)

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