HPLIP

HPLIP DOESN'T RECOGNISE USB PRINTER HP LASERJET P1102W

Asked by gian paolo parenti

HPLIP DOESN'T RECOGNISE USB PRINTER HP LASERJET P1102W

I've got an usb printer HP Laserjet p1102w on Ubuntu 11.10.

The hplip install was ok:
gp@gp:~$ cd Scaricati
gp@gp:~/Scaricati$ sh hplip-3.11.10.run
Creating directory hplip-3.11.10
Verifying archive integrity... All good.
Uncompressing HPLIP 3.11.10 Self Extracting Archive....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 3.11.10)
HPLIP Installer ver. 5.1

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Sat-12-Nov-2011_22:16:49.log

/
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) : a

Initializing. Please wait...
\
(install.py:19163): Gtk-WARNING **: Impossibile trovare il motore del tema in module_path: «pixmap»,

(install.py:19163): Gtk-WARNING **: Impossibile trovare il motore del tema in module_path: «pixmap»,

(install.py:19163): Gtk-WARNING **: Impossibile trovare il motore del tema in module_path: «pixmap»,

(install.py:19163): Gtk-WARNING **: Impossibile trovare il motore del tema in module_path: «pixmap»,

INTRODUCTION
------------
This installer will install HPLIP version 3.11.10 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).

DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 11.10.

Is "Ubuntu 11.10" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y

ENTER USER PASSWORD
-------------------
Please enter the user (gp)'s password:
Password accepted

INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information. Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive. During the install process you will be added to the lp and lpadmin group, please quit the installer before the setup stage, log out, log back in, and run hp-setup to complete the install.

Please read the installation notes. Press <enter> to continue or 'q' to quit:

RUNNING PRE-INSTALL COMMANDS
----------------------------
OK

INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
warning: There are 6 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: gcc (gcc - GNU Project C and C++ Compiler)
warning: Missing REQUIRED dependency: python-devel (Python devel - Python development files)
warning: Missing REQUIRED dependency: libusb (libusb - USB library)
warning: Missing REQUIRED dependency: libtool (libtool - Library building support services)
warning: Missing REQUIRED dependency: cups-image (CUPS image - CUPS image development files)
warning: Missing REQUIRED dependency: libjpeg (libjpeg - JPEG library)

INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
warning: There are 4 missing OPTIONAL dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency for option 'network': libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
warning: Missing REQUIRED dependency for option 'fax': dbus (DBus - Message bus system)
warning: Missing REQUIRED dependency for option 'scan': sane-devel (SANE - Scanning library development files)
warning: Missing OPTIONAL dependency for option 'scan': xsane (xsane - Graphical scanner frontend for SANE)

CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.

RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)
OK

DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo apt-get install --assume-yes build-essential'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes python-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libusb-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libtool'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libcupsimage2-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libjpeg62-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsnmp-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libdbus-1-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsane-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes xsane'
Please wait, this may take several minutes...
warning: A previous install of HPLIP is installed and/or running.
sudo apt-get remove --assume-yes hplip hpijs hplip-cups hplip-data libhpmud0 foomatic-db-hpijs (Removing old HPLIP version)
warning: HPLIP removal failed. The previous install may have been installed using a tarball or this installer.
warning: Continuing to run installer - this installation should overwrite the previous one.

RUNNING POST-PACKAGE COMMANDS
-----------------------------
OK

RE-CHECKING DEPENDENCIES
------------------------
warning: An optional dependency 'xsane (xsane - Graphical scanner frontend for SANE)' is still missing.
warning: Some features may not function as expected.

PRE-BUILD COMMANDS
------------------
OK

BUILD AND INSTALL
-----------------
Running './configure --with-hpppddir=/usr/share/ppd/HP --prefix=/usr --enable-udev-acl-rules --enable-qt4 --enable-doc-build --disable-cups-ppd-install --disable-foomatic-drv-install --disable-foomatic-ppd-install --disable-hpijs-install --disable-policykit --enable-cups-drv-install --enable-hpcups-install --enable-network-build --enable-dbus-build --enable-scan-build --enable-fax-build'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make clean'
Please wait, this may take several minutes...
Command completed successfully.

Running 'make'
Please wait, this may take several minutes...
Command completed successfully.

Running 'sudo make install'
Please wait, this may take several minutes...
Command completed successfully.

Build complete.

POST-BUILD COMMANDS
-------------------
sudo /usr/sbin/usermod -a -Glp,lpadmin gp (Post-build step 1)

CLOSE HP_SYSTRAY
----------------
Sending close message to hp-systray (if it is currently running)...

RESTART OR RE-PLUG IS REQUIRED
------------------------------
If you are installing a USB connected printer, and the printer was plugged in
when you started this installer, you will need to either restart your PC or
unplug and re-plug in your printer (USB cable only). If you choose to restart,
run this command after restarting: hp-setup (Note: If you are using a parallel
connection, you will have to restart your PC. If you are using network/wireless,
you can ignore and continue).

Restart or re-plug in your printer (r=restart, p=re-plug in*, i=ignore/continue, q=quit) : p
Please unplug and re-plugin your printer now. Press <enter> to continue or 'q' to quit: r
error: Please press <enter> or enter 'q' to quit.
Please unplug and re-plugin your printer now. Press <enter> to continue or 'q' to quit:

PRINTER SETUP
-------------
Please make sure your printer is connected and powered on at this time.
gp@gp:~/Scaricati$

To face the warning " Gtk-WARNING Unable to locate theme engine in module_path: pixmap" i've done:

gp@gp:~$ sudo apt-get install gtk2-engines-pixbuf

Lettura elenco dei pacchetti... Fatto
Generazione albero delle dipendenze
Lettura informazioni sullo stato... Fatto
I seguenti pacchetti NUOVI saranno installati:
  gtk2-engines-pixbuf
0 aggiornati, 1 installati, 0 da rimuovere e 0 non aggiornati.
È necessario scaricare 127 kB di archivi.
Dopo quest'operazione, verranno occupati 1069 kB di spazio su disco.
Scaricamento di:1 http://it.archive.ubuntu.com/ubuntu/ oneiric/universe gtk2-engines-pixbuf i386 2.24.6-0ubuntu5 [127 kB]
Recuperati 127 kB in 0s (506 kB/s)
Selezionato il pacchetto gtk2-engines-pixbuf.
(Lettura del database... 158713 file e directory attualmente installati.)
Estrazione di gtk2-engines-pixbuf (da .../gtk2-engines-pixbuf_2.24.6-0ubuntu5_i386.deb)...
Configurazione di gtk2-engines-pixbuf (2.24.6-0ubuntu5)...

Ubuntu 11.10 see the usb:

lsusb
Bus 001 Device 105: ID 03f0:032a Hewlett-Packard

lsusb -v
Bus 001 Device 014: ID 03f0:032a Hewlett-Packard
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x03f0 Hewlett-Packard
  idProduct 0x032a
  bcdDevice 1.00
  iManufacturer 1 Hewlett-Packard
  iProduct 2 HP LaserJet Professional P1102w
  iSerial 3 000000000Q91AKZ6SI1c
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
      Self Powered
    MaxPower 98mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 8 Mass Storage
      bInterfaceSubClass 6 SCSI
      bInterfaceProtocol 80 Bulk (Zip)
      iInterface 5 HP MS
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x04 EP 4 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x84 EP 4 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x0001
  Self Powered

But in hplip, when i try to install (sudo hp-setup -i) and choose the usb option, comes out a “device not found” message..

gp@gp:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.10)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux gp 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 i686 i686 i386 GNU/Linux

Distribution:
ubuntu 11.10

Checking Python version...
OK, version 2.7.2 installed

Checking PyQt 4.x version...
OK, version 4.8.5 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.0
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.84.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.11.10 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 14/11/2011 15:50:24
version = 3.11.10

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AKZ6SI1c"
printer_name =
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_LaserJet_Professional_P1102w
-------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AKZ6SI1c
PPD: /etc/cups/ppd/HP_LaserJet_Professional_P1102w.ppd
PPD Description: HP LaserJet Professional p1102w, hpcups 3.11.10, requires proprietary plugin
Printer status: printer HP_LaserJet_Professional_P1102w is idle. enabled since lun 14 nov 2011 15:22:27 CET
Required plug-in status: Installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AKZ6SI1c
error: Device not found
error: Communication status: Failed

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `epkowa:interpreter:001:011' is a Epson (unknown model) flatbed scanner

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x32a at 001:105:
    Device URI: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AKZ6SI1c
    Device node: /dev/bus/usb/001/105
    Mode: 0664
getfacl: rimozione di '/' dall'inizio di nomi di percorso assoluti
# file: dev/bus/usb/001/105
# owner: root
# group: lp
user::rw-
user:gp:rw-
group::rw-
mask::rw-
other::r--

---------------
| USER GROUPS |
---------------
gp adm lp dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
-----------

error: 1 error or warning.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
gp@gp:~$

The error is:
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91AKZ6SI1c

I've tried to install the printer manually (with the right bus e device):

sudo hp-setup -g 001:005

at the end, the printer has been added, but the error of communication didn't change and the printer doesn't work.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
gian paolo parenti
Solved:
Last query:
Last reply:
Revision history for this message
Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi Gian,

Thanks for reporting the issue. We will look into and get back to you on this.

Thanks,
Sanjay

Revision history for this message
Sanjay Kumar (sanjay-kumar14) said : 		#2

Hi Gian,

I tested printing of this device in the lab (Ubuntu 11.10 + HPLIP 3.11.10 ) and I am not able to reproduce the issue here. Please try following options.

OPTION 1
-----------------
1) restart cups service
      sudo service cups restart

2)kill systray
    kill -9 <systray process ID>

3) remove all print queues by running following command.
    system-config-printer

4) Add print queue again with following command
    hp-setup -g

If OPTION 1 fails then please try this.

OPTION 2
-------------------
Replace USB cable and then try again.

If this also fails then please try 3rd option.

OPTION 3
------------------
Upgrade firmware. For this you can get in touch with HP total care.

Thanks,
Sanjay

Revision history for this message
gian paolo parenti (gianpaolo-parenti) said : 		#3

I'VE USED THE OPTION 1.

gp@gp:~$ sudo service cups restart
[sudo] password for gp:
cups start/running, process 2230
gp@gp:~$ ps aux | grep systray
gp 1472 0.0 1.7 98860 35020 ? Ssl 14:16 0:02 python /usr/bin/hp-systray
gp 1534 0.0 0.4 25060 9940 ? S 14:16 0:00 python /usr/bin/hp-systray
gp 1535 0.0 0.3 21204 7788 ? S 14:16 0:01 python /usr/bin/hp-systray
gp 2239 0.0 0.0 4468 800 pts/0 S+ 19:34 0:00 grep --color=auto systray
gp@gp:~$ kill -9 1472 1534 1535
gp@gp:~$ ps aux | grep systray
gp 2242 0.0 0.0 4464 804 pts/0 S+ 19:35 0:00 grep --color=auto systray
gp@gp:~$ system-config-printer
gp@gp:~$ hp-setup -g

HP Linux Imaging and Printing System (ver. 3.11.10)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[2258]: debug: param=
hp-setup[2258]: debug: selected_device_name=None
hp-setup[2258]: debug: Sys.argv=['/usr/bin/hp-setup', '-g'] printer_name=None param= jd_port=1 device_uri=None remove=False
hp-setup[2258]: debug: Starting GUI loop...
Searching... (bus=usb, search=(None), desc=0)
hp-setup[2258]: debug: Probing bus: usb
error: No devices found on bus: usb
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns)
hp-setup[2258]: debug: Probing bus: net
hp-setup[2258]: debug: Outgoing: (44)
hp-setup[2258]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[2258]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[2258]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[2258]: debug: Incoming: (472)
hp-setup[2258]: debug: 0000: 00 00 84 00 00 01 00 01 00 00 00 04 0f 5f 70 64 ............._pd
hp-setup[2258]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[2258]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[2258]: debug: 0030: 00 01 00 00 00 0a 00 22 1f 48 50 20 4c 61 73 65 .......".HP Lase
hp-setup[2258]: debug: 0040: 72 4a 65 74 20 50 72 6f 66 65 73 73 69 6f 6e 61 rJet Professiona
hp-setup[2258]: debug: 0050: 6c 20 50 31 31 30 32 77 c0 0c c0 38 00 21 00 01 l P1102w...8.!..
hp-setup[2258]: debug: 0060: 00 00 00 0a 00 12 00 00 00 00 23 8c 09 4e 50 49 ..........#..NPI
hp-setup[2258]: debug: 0070: 43 37 43 38 30 44 c0 21 c0 38 00 10 00 01 00 00 C7C80D.!.8......
hp-setup[2258]: debug: 0080: 00 0a 01 28 09 74 78 74 76 65 72 73 3d 31 08 71 ...(.txtvers=1.q
hp-setup[2258]: debug: 0090: 74 6f 74 61 6c 3d 31 38 70 64 6c 3d 61 70 70 6c total=18pdl=appl
hp-setup[2258]: debug: 00a0: 69 63 61 74 69 6f 6e 2f 76 6e 64 2e 7a 65 6e 6f ication/vnd.zeno
hp-setup[2258]: debug: 00b0: 2d 7a 6a 73 2c 61 70 70 6c 69 63 61 74 69 6f 6e -zjs,application
hp-setup[2258]: debug: 00c0: 2f 76 6e 64 2e 63 75 70 73 2d 72 61 73 74 65 72 /vnd.cups-raster
hp-setup[2258]: debug: 00d0: 22 74 79 3d 48 50 20 4c 61 73 65 72 4a 65 74 20 "ty=HP LaserJet
hp-setup[2258]: debug: 00e0: 50 72 6f 66 65 73 73 69 6f 6e 61 6c 20 50 31 31 Professional P11
hp-setup[2258]: debug: 00f0: 30 32 77 39 70 72 6f 64 75 63 74 3d 28 48 65 77 02w9product=(Hew
hp-setup[2258]: debug: 0100: 6c 65 74 74 2d 50 61 63 6b 61 72 64 20 48 50 20 lett-Packard HP
hp-setup[2258]: debug: 0110: 4c 61 73 65 72 4a 65 74 20 50 72 6f 66 65 73 73 LaserJet Profess
hp-setup[2258]: debug: 0120: 69 6f 6e 61 6c 20 50 31 31 30 32 77 29 0b 70 72 ional P1102w).pr
hp-setup[2258]: debug: 0130: 69 6f 72 69 74 79 3d 33 30 1b 61 64 6d 69 6e 75 iority=30.adminu
hp-setup[2258]: debug: 0140: 72 6c 3d 68 74 74 70 3a 2f 2f 31 39 32 2e 31 36 rl=http://192.16
hp-setup[2258]: debug: 0150: 38 2e 31 2e 36 17 75 73 62 5f 4d 46 47 3d 48 65 8.1.6.usb_MFG=He
hp-setup[2258]: debug: 0160: 77 6c 65 74 74 2d 50 61 63 6b 61 72 64 27 75 73 wlett-Packard'us
hp-setup[2258]: debug: 0170: 62 5f 4d 44 4c 3d 48 50 20 4c 61 73 65 72 4a 65 b_MDL=HP LaserJe
hp-setup[2258]: debug: 0180: 74 20 50 72 6f 66 65 73 73 69 6f 6e 61 6c 20 50 t Professional P
hp-setup[2258]: debug: 0190: 31 31 30 32 77 0d 54 72 61 6e 73 70 61 72 65 6e 1102w.Transparen
hp-setup[2258]: debug: 01a0: 74 3d 54 08 42 69 6e 61 72 79 3d 54 c0 6c 00 01 t=T.Binary=T.l..
hp-setup[2258]: debug: 01b0: 00 01 00 00 00 0a 00 04 c0 a8 01 06 c0 6c 00 1c .............l..
hp-setup[2258]: debug: 01c0: 00 01 00 00 00 0a 00 10 fe 80 00 00 00 00 00 00 ................
hp-setup[2258]: debug: 01d0: 1e c1 de ff fe c7 c8 0d ........
hp-setup[2258]: debug: Response: ID=0 FLAGS=0x8400 Q=1 A=1 AUTH=0 ADD=4
hp-setup[2258]: debug: Q: _pdl-datastream._tcp.local. TYPE=12 CLASS=1
hp-setup[2258]: debug: PTR: HP LaserJet Professional P1102w._pdl-datastream._tcp.local.
hp-setup[2258]: debug: SRV: NPIC7C80D.local. TTL=18 PRI=0 WT=0 PORT=9100
hp-setup[2258]: debug: TXT: {'Binary': 'T', 'product': '(Hewlett-Packard HP LaserJet Professional P1102w)', 'usb_MDL': 'HP LaserJet Professional P1102w', 'ty': 'HP LaserJet Professional P1102w', 'adminurl': 'http://192.168.1.6', 'qtotal': '1', 'priority': '30', 'usb_MFG': 'Hewlett-Packard', 'pdl': 'application/vnd.zeno-zjs,application/vnd.cups-raster', 'txtvers': '1', 'Transparent': 'T'}
hp-setup[2258]: debug: A: 192.168.1.6
hp-setup[2258]: debug: AAAA: '\xfe\x80\x00\x00\x00\x00\x00\x00\x1e\xc1\xde\xff\xfe\xc7\xc8\r'
hp-setup[2258]: debug: Outgoing: (90)
hp-setup[2258]: debug: 0000: 00 00 00 00 00 01 00 01 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[2258]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[2258]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[2258]: debug: 0030: 00 01 00 00 ff ff 00 22 1f 48 50 20 4c 61 73 65 .......".HP Lase
hp-setup[2258]: debug: 0040: 72 4a 65 74 20 50 72 6f 66 65 73 73 69 6f 6e 61 rJet Professiona
hp-setup[2258]: debug: 0050: 6c 20 50 31 31 30 32 77 c0 0c l P1102w..
hp-setup[2258]: debug: Outgoing: (90)
hp-setup[2258]: debug: 0000: 00 00 00 00 00 01 00 01 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[2258]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[2258]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 c0 0c 00 0c p.local.........
hp-setup[2258]: debug: 0030: 00 01 00 00 ff ff 00 22 1f 48 50 20 4c 61 73 65 .......".HP Lase
hp-setup[2258]: debug: 0040: 72 4a 65 74 20 50 72 6f 66 65 73 73 69 6f 6e 61 rJet Professiona
hp-setup[2258]: debug: 0050: 6c 20 50 31 31 30 32 77 c0 0c l P1102w..
hp-setup[2258]: debug: Found 1 devices
hp-setup[2258]: debug: Cache miss: hp_laserjet_professional_p1102w
hp-setup[2258]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-setup[2258]: debug: Searching for section [hp_laserjet_professional_p1102w] in file /usr/share/hplip/data/models/models.dat
hp-setup[2258]: debug: Found section [hp_laserjet_professional_p1102w] in file /usr/share/hplip/data/models/models.dat
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: Unable to open file installer/distros.dat for reading.
hp-setup[2258]: debug: []
hp-setup[2258]: debug: plugin is installed
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: {'hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D': ['HP_LaserJet_Professional_P1102w']}
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: HP_LaserJet_Professional_P1102w_2
hp-setup[2258]: debug: (CUPS 1.2.x) Getting list of PPDs using CUPS_GET_PPDS...
hp-setup[2258]: debug: CUPS PPD base path = /usr/share/cups/model
hp-setup[2258]: debug: Foomatic PPD base path = /usr/share/ppd
hp-setup[2258]: debug: Matching PPD list to model laserjet_professional_p1102w...
hp-setup[2258]: debug: Found match: drv:///hp/hpcups.drv/hp-laserjet_professional_p1102w.ppd
hp-setup[2258]: debug: [('drv:///hp/hpcups.drv/hp-laserjet_professional_p1102w.ppd', [])]
hp-setup[2258]: debug: One match found.
hp-setup[2258]: debug: addPrinter('HP_LaserJet_Professional_P1102w_2', 'hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D', '', '', 'drv:///hp/hpcups.drv/hp-laserjet_professional_p1102w.ppd', '')
hp-setup[2258]: debug: addPrinter() returned (1, successful-ok)
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: {'hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D': ['HP_LaserJet_Professional_P1102w', 'HP_LaserJet_Professional_P1102w_2']}
hp-setup[2258]: debug: Device URI: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D
hp-setup[2258]: debug: Printer: None
hp-setup[2258]: debug: Connecting to com.hplip.StatusService (try #1)...
hp-setup[2258]: debug: Running hp-systray: /usr/bin/hp-systray --force-startup
hp-setup[2258]: debug: Waiting for hp-systray to start...

HP Linux Imaging and Printing System (ver. 3.11.10)
System Tray Status Service ver. 2.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[2258]: debug: Connecting to com.hplip.StatusService (try #2)...
hp-setup[2258]: debug: Connected.
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: URI: backend=hp, is_hp=True, bus=net, model=HP_LaserJet_Professional_P1102w, serial=, dev=, host=NPIC7C80D, port=1
hp-setup[2258]: debug: Model/UI model: HP_LaserJet_Professional_P1102w/HP LaserJet Professional p1102w
hp-setup[2258]: debug: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D: back_end:hp is_hp:True bus:net model:HP_LaserJet_Professional_P1102w serial: dev_file: host:NPIC7C80D zc:NPIC7C80D port:1
hp-setup[2258]: debug: Re-reading CUPS printer queue information.
hp-setup[2258]: debug: Opening device: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D (not for printing)
hp-setup[2258]: debug: I/O mode=6
hp-setup[2258]: debug: device-id=1
hp-setup[2258]: debug: Opened device: hp (backend=hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D, is_hp=True, bus=net, model=HP_LaserJet_Professional_P1102w, dev=, serial=, host=NPIC7C80D, port=1)
hp-setup[2258]: debug: Opening HP-MESSAGE channel...
hp-setup[2258]: debug: channel-id=1
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)
"sni-qt/2284" WARN 19:37:43.942 void StatusNotifierItemFactory::connectToSnw() Invalid interface to SNW_SERVICE
hp-setup[2258]: debug: PML/SNMP GET 1.1.3.3 (result code = 0x0) returned:
hp-setup[2258]: debug: 0000: 56 4e 43 33 4d 31 37 39 38 37 VNC3M17987
hp-setup[2258]: debug: Closing HP-MESSAGE channel...
hp-setup[2258]: debug: Type 8: LJ PJL
hp-setup[2258]: debug: Closing device...
hp-setup[2258]: debug: Result-code = 0
hp-setup[2258]: debug: Opening device: hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D (for printing)
hp-setup[2258]: debug: I/O mode=1
hp-setup[2258]: debug: device-id=1
hp-setup[2258]: debug: Opened device: hp (backend=hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D, is_hp=True, bus=net, model=HP_LaserJet_Professional_P1102w, dev=, serial=VNC3M17987, host=NPIC7C80D, port=1)
hp-setup[2258]: debug: Opening PRINT channel...
hp-setup[2258]: debug: channel-id=2
hp-setup[2258]: debug: Writing 37 bytes to channel 2 (device-id=1)...
hp-setup[2258]: debug: Result code=0
hp-setup[2258]: debug: Reading channel 2 (device-id=1, bytes_to_read=1024, allow_short=True, timeout=5)...
hp-setup[2258]: debug: Result code=0
hp-setup[2258]: debug: Allowed short read of 56 of 1024 bytes complete.
hp-setup[2258]: debug: Returned 56 total bytes in buffer.
hp-setup[2258]: debug: Closing device...
hp-setup[2258]: debug: Closing PRINT channel...
hp-setup[2258]: debug: Result-code = 0
hp-setup[2258]: debug: PJL return::
@PJL INFO STATUS
CODE=10001
DISPLAY=""
ONLINE=TRUE

hp-setup[2258]: debug: Code = 10001
hp-setup[2258]: debug: Error code = 10001
hp-setup[2258]: debug: Mapped PJL error code 10001 to status code 1000
hp-setup[2258]: debug: Agent: health=0, level=100, trigger=0
hp-setup[2258]: debug: Status code = 1000
hp-setup[2258]: debug: {'in-tray2': 1, 'top-door': 1, 'in-tray1': 1, 'agents': [{'level-trigger': 0, 'health': 0, 'kind': 4, 'type': 1, 'level': 100}], 'status-code': 1000, 'duplexer': 0, 'supply-door': 1, 'photo-tray': 0, 'media-path': 1, 'revision': 254}
hp-setup[2258]: debug: Sending event 1000 to hpssd...
hp-setup[2258]: debug: {'dev-file': '', 'cups-printers': ['HP_LaserJet_Professional_P1102w', 'HP_LaserJet_Professional_P1102w_2'], 'status-desc': 'Idle', 'is-hp': True, 'host': u'NPIC7C80D', 'in-tray1': 1, 'serial': 'VNC3M17987', 'error-state': 0, 'device-state': 1, 'panel': 0, 'in-tray2': 1, 'device-uri': u'hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D', 'photo-tray': 0, 'panel-line1': '', 'panel-line2': '', 'back-end': u'hp', 'top-door': 1, 'port': 1, 'deviceid': 'MFG:Hewlett-Packard;MDL:HP LaserJet Professional P1102w;CMD:ZJS,PJL,ACL,HTTP;CLS:PRINTER;DES:HP LaserJet Professional P1102w;FWVER:20100223;', 'cups-uri': u'hp:/net/HP_LaserJet_Professional_P1102w?zc=NPIC7C80D', 'duplexer': 0, 'supply-door': 1, 'status-code': 1000, 'media-path': 1, 'revision': 254}
hp-setup[2258]: debug: Printing file '/tmp/tmpB_P75G' to queue 'HP_LaserJet_Professional_P1102w_2' (gzip=False, direct=False, raw=False, remove=True)
hp-setup[2258]: debug: lpr -PHP_LaserJet_Professional_P1102w_2 -r /tmp/tmpB_P75G

I'VE NOT INSTALLED THE HP PRINTER VIA USB, INSTEAD WITH THE SECOND OPTION (NET OPTION).
NOW THERE IS NO ERRORS IN HP-CHECK.
THE PRINTER PRINT.
I'VE RESTARTED THE PC AND THERE IS NO ERRORS.

THANKS A LOT, THE QUESTION CAN BE CONSIDERED SOLVED.

Revision history for this message
Rafał Ochmański (rmopl) said : 		#4

I have the same problem on Ubuntu 12.04, the printer is not detected by hp-setup while definitely connected over USB and present and also working over the network as a shared printer from Windows 7.

$ lsusb
[...]
Bus 002 Device 006: ID 03f0:032a Hewlett-Packard

$ hp-check -r

HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3

[...]

Initializing. Please wait...
|
 ** WARNING **: Trying to register gtype 'GSocketMsgFlags' as flags when in fact it is of type 'GEnum'

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux flax 3.2.0-17-generic #27-Ubuntu SMP Fri Feb 24 15:37:36 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0

------------------------
| RUNTIME DEPENDENCIES |
 ------------------------

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 3.12.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 03/17/2012 12:38:31
version = 3.12.2

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

[...]

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

HP Device 0x32a at 002:006:
    Device URI: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91H530SI1c
    Device node: /dev/bus/usb/002/006
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/006
# owner: root
# group: lp
user::rw-
user:rmo:rw-
group::rw-
mask::rw-
other::r--

---------------
| USER GROUPS |
 ---------------

rmo adm dialout cdrom plugdev lpadmin sambashare admin libvirtd

error: User needs to be member of group 'lp' to enable print, scan & fax.
User member of group 'lpadmin'.

-----------
| SUMMARY |
 -----------

error: 3 errors and/or warnings.

$ hp-setup -g

[...]

hp-setup[5298]: debug: param=
hp-setup[5298]: debug: selected_device_name=None

[...]

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",
hp-setup[5298]: debug: Sys.argv=['/usr/bin/hp-setup', '-g'] printer_name=None param= jd_port=1 device_uri=None remove=False
hp-setup[5298]: debug: Starting GUI loop...
Searching... (bus=usb, search=(None), desc=0)
hp-setup[5298]: debug: Probing bus: usb
error: No devices found on bus: usb

Revision history for this message
Sanjay Kumar (sanjay-kumar14) said : 		#5

Hi,
Thanks for reporting the issue. Please provide the output of the following command from the terminal.
                =>lsusb -d 03f0:032a -v | grep "bNumInterfaces"
If output is "bNumInterfaces 1", then the issue is because of enabled Smart install feature. If smart install feature is enabled, your device will be detected as CDRom from where you can install the software on windows. Unfortunately we don't support this feature in Linux However disabling it from Linux is under development. If you disable this feature on device, your device will be detected in Linux. So as a workaround to disable this you should have a windows machine and can follow the below steps.
1. Download the Full Driver for Windows from www.hp.com or http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=4075452&lc=en&cc=us&dlc=en&lang=en&cc=us
2. Run the exe, extract it to a folder.
3. Go to extracted folder/UTIL directory
4. Connect your device.
5. Run SIUtility.exe and follow the wizard to disable the feature.

Revision history for this message
Rafał Ochmański (rmopl) said : 		#6

Thank you, Sanjay, you were right and your solution worked like a charm.

Revision history for this message
Larry Siden (lsiden) said : 		#7

I successfully disabled the "Smart" features using a Windows laptop. Now:

$ lsusb -v -d 03f0:102a
...
    bNumInterfaces 2

But when I run hp-setup and select the 3rd option, "Wireless/802.11, output on the console says: "error: No devices found on bus: usb" even though it was able to send a test page using USB. So something else must be wrong. Is there anything else I can look for? I like this printer and would prefer to keep it if I can get it to print with Wifi.

Revision history for this message
Larry Siden (lsiden) said : 		#8

For the record:

Searching on USB bus...
hp-setup[26420]: debug: Probing bus: usb
hp-setup[26420]: debug: hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W400TPVPR1a
hp-setup[26420]: debug: hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W400TPVPR1a: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_P_1102w serial:000000000W400TPVPR1a dev_file: host: zc: port:1