Cannot print duplex on HP Officejet Pro 8500 a909g
When printing from LibreOffice 3.4.2 OOO340m1 (Build:1206) no option to print double sided.
Ho do I set up the option to Print duplex?
HP Officejet Pro 8500 a909g
HP Linux Imaging and Printing System (ver. 3.11.5)
Dependency/Version Check Utility ver. 14.3
Basic system information:
Linux linux-b9r1 2.6.37.
Distribution: suse 11.4
Created document in LibreOffice
Selected File Print
Selected Printer and Properties
Under tab Device, Duplexer Installed = "Installed"
Under tab Duplex shows only two options "off" and "<ignore>"
Neither Duplex option prints double-sided
Note Duplex does work in Copy mode
john@linux-b9r1:~> hp-check -t
HP Linux Imaging and Printing System (ver. 3.11.5)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed
to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux linux-b9r1 2.6.37.
Distribution:
suse 11.4
Checking Python version...
OK, version 2.7.0 installed
Checking PyQt 4.x version...
OK, version 4.8.3 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.4.6
warning: /etc/cups/
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.2
-------
| COMPILE AND RUNTIME DEPENDENCIES |
-------
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: DBus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: make - GNU make utility to maintain groups of programs...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 3.11.5 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.11.5
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-install=no
cups-ppd-
internal-tag=3.11.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 25/10/11 20:39:06
version = 3.11.5
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Officejet-
-------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8500 a909g, hpcups 3.11.5
Printer ready to printr Officejet-
Communication status: Good
Officejet-
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax hpijs
Printer status: printer Officejet-
Communication status: Good
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `hpaio:
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x3912 at 001:010:
Device URI: hp:/usb/
Device node: /dev/bus/
Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/010
# owner: root
# group: lp
user::rw-
user:john:rw-
group::rw-
mask::rw-
other::r--
---------------
| USER GROUPS |
---------------
users video
-----------
| SUMMARY |
-----------
error: 14 errors and/or warnings.
Summary of needed commands to run to satisfy missing dependencies:
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
su -c "zypper --non-interactive --no-gpg-checks in --auto-
Please refer to the installation instructions at:
http://
Done.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- goutam kodu
- Solved:
- Last query:
- Last reply:
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