HPLIP

cp1215 plugin download issue

Asked by Chase Weber

Hello and thank you in advance for your help. I am running Ubuntu 11.10 on an AMD Athlon 64 x2 3800. I plugged in my HP Color LaserJet CP1215 printer using USB. It recognized it and the install went well but I am having an issue downloading the plug-in. I have installed the GUI for hplip. I click on "Install required plugin" in the Actions Menu and a screen pops up that gives me two options. I select the first option which reads "Download and Install plug-in from an HP authorized server" and click next. An error message pops up saying "ERROR: Plug-in file does not match its digital signature. File may have been corrupted or altered. Error code: 2"

I had this error with ubuntu 11.04. I did a clean install for 11.10 and still the same error.

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Solved by:
Sarbeswar Meher
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Best Sarbeswar Meher (sarbeswar-meher) said : 		#1

Please download hplip-3.11.10 from http://hplipopensource.com/hplip-web/index.html and install it using "sh hplip-3.11.10.run" in commandline. Connect the printer to host via USB and run "hp-setup" in commandline. It will ask for a plugin file to download and install. Once setup is complete, you can print.

If you still have any issue, please post the output of "hp-check -t" here.

Revision history for this message
Chase Weber (cweber) said : 		#2

Thank you for your help. This solved my problems.

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Jordi Margalef (jordi-margalef) said : 		#3

Hi.
I am trying to install Hp-lip but it's not possible. As you suggested, I post the output of "hp-check -t".

HP Linux Imaging and Printing System (ver. 3.11.10)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
-
(hp-check:10419): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux jordi-System-Product-Name 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:56:25 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux

Distribution:
ubuntu 11.10

Checking Python version...
OK, version 2.7.2 installed

Checking PyQt 4.x version...
OK, version 4.8.5 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.0
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.84.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --assume-yes xsane

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 3.11.10 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 20/11/11 21:04:43
version = 3.11.10

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

HP-Color-LaserJet-CP1215
------------------------
Type: Printer
Device URI: hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1F0PD
PPD: /etc/cups/ppd/HP-Color-LaserJet-CP1215.ppd
PPD Description: HP Color LaserJet CP1215 Foomatic/foo2hp (recommended)
Printer status: printer HP-Color-LaserJet-CP1215 is idle. enabled since Sun 20 Nov 2011 19:47:35 GMT

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of hpmudext.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
 ---------------

jordi adm lp dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
 -----------

error: 2 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --assume-yes xsane

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

Revision history for this message
goutam kodu (goutam-hplip) said : 		#4

Hi,

hplip 3.11.10 is installed in your system. You need to copy the library files present in /usr/lib64 to /usr/lib.
Run this command : " sudo cp -R /usr/lib64/* /usr/lib "

Delete the print queue created in "system-config-printer"

Run command "hp-setup" and configure your printer.

Let us know on the same.

Thanks & Regards,
Goutam Kodu

Revision history for this message
Jordi Margalef (jordi-margalef) said : 		#5

Hi goutamkk.

Since I posted the bug I had to reinstall the system from a clean install.

So far, the problems have no reproduced and "hp-check -t" doesn't identify any issues to resolve.

Thanks.